How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOswald Service Inc
Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #490Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,120 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Oswald Service Inc for 8 kinds of job.
Oswald Service Inc for electrical
Clear ✕All 45 Google reviews tagged “Electrical”
Josh and Nick were able to get our vehicle in and serviced promptly. Took the time to clearly explain the repairs needed and prioritized the other miscellaneous recommended services so we could easily decide what to do first. Highly recommend there service.
Oswald handled my car with care and professionalism. I would highly recommend there team and shout out to Amber.
Fantastic! All I can say is I’ve found a new shop for all of my truck’s (and any future vehicles) maintenance and repair needs!
Amazing work as always. Polite and willing to explain
Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's. The above was posted a year ago and I wanted to add to it. I have been a customer of Oswald's for six or seven years. Kevin the owner and Josh the service manager bend over…
Technician correctly found a bad bearing in the serpentine belt tensioner and the repair was professionally and quickly completed. I’m completely satisfied.
I was first impressed with Oswald Service & Repair back in June (2020) when they very quickly did some repair work in multiple areas on the 2005 Subaru that my teenagers drive. I had shopped around and received quotes from other shops but their quote was the lowest so I went with them. Best automotive repair…
I don't know what to say. I've taken all of my vehicles to Oswald Service for many years, even traveling from out of state to take my vehicles to them. We purchased a suburban about 5 years ago. We had it in a few times for electrical problems, including the battery kept dying. We spent a lot of money, yet the…
Great place for all things automotive repair. Friendly staff that does top notch work. Took my mustang in to have some work done and they were very honest with what did and didn't need to be done. Highly recommend
Oswald's staff communicates well, sticks to it's time line and price
Oswalds has been our goto mechanic shop for a long time. Consistent service, quick, accurate and fair. Can’t ask for more.
They always do a great job, I know I can trust it will be done correctly. Thank you
I will always take my vehicles to Oswalds. They give you an appointment tell you what it will cost and usually get done the same day. If not they will tell you why and it's usually because there is either a lot of work to be done or the parts weren't there when they were supposed be. There is never a lot of cars…
Vehicle stopped in middle of road. Josh made arrangements for a tow truck to pick up and deliver car to shop (all done late in the day). No unrealistic promises were made. Josh stated that it could be as much as a month due to other appointments. Well, to my surprise, he called a week later with the diagnosis and…
I love taking my vehicle to Oswalds. I know that every time I do my vehicle is in the best hands possible. They are very meticulous in their inspections and they are not pushing for services or repairs that aren't needed. Oswald's is the best in town by a long shot.
Oswalds has always done great work on my vehicle. I trust them and they are so friendly and professional I recommend them to all my friends. Thank you so much!
Fast friendly people! They delivered exceptional service!
Appreciate that they let me drop the vehicle off and worked it into their schedule when other appointments didn’t show or canceled. Got vehicle back and it’s working again, it had a faulty alternator. I’ll be using Oswald’s services in the future.
Clean! professional! The best people to help you when you're car breaks down
They have done great jobs everytime I've taken my truck there and they find the problem and fix it.
Super friendly very kind the customer service was awesome and I couldn’t be more pleased. Thank you would highly recommend them.
I had a problem with my wipers on my F-150. The first time I took it in the problem was misdiagnosed and came back a week later. When I brought the truck back the second time they were able to find the problem and subtracted the full cost of the first visit (with the misdiagnosed repair) from my bill. They have…
I’ve been a customer with Oswalds’s since 2013, and I have experienced consistent, excellent service from all staff. I will ALWAYS rely on this business, and I have absolute trust in them. This group of people are exceptional in communication, knowledge of automobile repair and maintenance, and customer service. I…
Oswalds has the best customer service. They are as fair and honest as you will find ANYWHERE.
Such good service!!! They took the time to LISTEN to us and to evaluate the problems we were having with our car. We felt valued as customers and not like they were just trying to make money off us. Would recommend 1000%
We only went in for a few small things, but they looked at everything and let us know about some bigger issues, including pictures. The cost was totally reasonable and the customer service was amazing.
you guys are always very good to me and my mom, and very good at what you do , and i am always greeted with a warm welcome, its a great feeling. I am very very pleased . keep up the great work, and i will always be back.
I had been frustrated trying to figure out what was draining my battery. The Oswald team did an oil change and dug in to figure it out. They did an amazing job and we haven’t had any issues since.
Noice
Not bad. Decent. They were slow when I went so I was able to leave my car there for the meanwhile. For that ☆☆☆☆ They checked it out and the repairs fixed the issue. Will be returning for future mechanical work.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 196 | — |
| Auto engine diagnostic | 163 | — |
| Steering & suspension repair | 69 | — |
| Brakes | 65 | — |
| Electrical repair | 61 | — |
| Brake service & repair | 59 | — |
| Air conditioning | 59 | — |
| Wheel alignment | 52 | — |
