How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOswald Service Inc
Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #490Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,120 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Oswald Service Inc for 8 kinds of job.
Oswald Service Inc for electrical repair
Clear ✕All 63 Google reviews tagged “Electrical repair” · showing 40
Oswald’s repair is my only repair facility. Always honest and fair. Great with communication. They always let me know what they have found, needed repair and costs and inform me of any potential problems. Kevin is a great guy and his staff are all first rate!
Oswald handled my car with care and professionalism. I would highly recommend there team and shout out to Amber.
I had an issue with an airbag light that needed help diagnosing. The tech was good to get it in and get it evaluated and give me a detailed answer back.👍
I came into Oswald's to get an overview of my old van, after getting a quote from another mechanic. They found the actual issues needing to be resolved to get me safely back on the road, understood my financial situation and worked with me to make it happen. They were patient, kind, understanding and best of all my…
Good communication and consistently kept me updated with their findings. Their evaluation of my vehicle gave insight for future repairs.
I don't understand how Chris said they had found the electrical draws on their machine. Replaced the heater unit as being the primary discharge and then charging my wife and I 600.00 and then saying it was fixed and it wasn't. The trucks batteries went dead after sitting 3 days just like it was. My feeling is, is…
I received detailed reports of issues needing to be fixed along with the level of urgency for each. The problem for which I took my car in involved checking with an auto shop in another state and Oswald’s was able to save me quite a bit by doing this. Very much appreciate their integrity and thoroughness.
Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's. The above was posted a year ago and I wanted to add to it. I have been a customer of Oswald's for six or seven years. Kevin the owner and Josh the service manager bend over…
We've been loyal customers at Oswald's for many years. It is comforting to know that the service and repairs have remained as top-notch as ever. Josh and his crew are the absolute best in the business!
I was first impressed with Oswald Service & Repair back in June (2020) when they very quickly did some repair work in multiple areas on the 2005 Subaru that my teenagers drive. I had shopped around and received quotes from other shops but their quote was the lowest so I went with them. Best automotive repair…
My car is running great. The windows are working great.( which is the main reason for bringing my car in).
Oswald’s always does a fantastic job with my car repairs!
I don't know what to say. I've taken all of my vehicles to Oswald Service for many years, even traveling from out of state to take my vehicles to them. We purchased a suburban about 5 years ago. We had it in a few times for electrical problems, including the battery kept dying. We spent a lot of money, yet the…
Have been really happy with Oswald's overall, with the exception of an unfortunate incident wherein the back latch on my car was accidentally broken by the owner around mid 2019. It took months to get it fixed due to poor design on Nissan's part, but Oswald's stuck with it and eventually completed and paid for the…
Great people to work with.
These guys were so amazing! Got my car in and fixed quickly and correctly. They were informative and just overall great to do business with! Definitely will be returning for any future needs!
Oswalds has been our goto mechanic shop for a long time. Consistent service, quick, accurate and fair. Can’t ask for more.
We've taken all our vehicles to Oswald's for a variety of repairs in the past and they are always awesome!! They are helpful, knowledgeable, patient in answering all my questions, and they always get back to me with updates as soon as they can.
They always do a great job, I know I can trust it will be done correctly. Thank you
I will always take my vehicles to Oswalds. They give you an appointment tell you what it will cost and usually get done the same day. If not they will tell you why and it's usually because there is either a lot of work to be done or the parts weren't there when they were supposed be. There is never a lot of cars…
Nice people fast
Vehicle stopped in middle of road. Josh made arrangements for a tow truck to pick up and deliver car to shop (all done late in the day). No unrealistic promises were made. Josh stated that it could be as much as a month due to other appointments. Well, to my surprise, he called a week later with the diagnosis and…
I love taking my vehicle to Oswalds. I know that every time I do my vehicle is in the best hands possible. They are very meticulous in their inspections and they are not pushing for services or repairs that aren't needed. Oswald's is the best in town by a long shot.
I have never been disappointed in the jobs they have done for me. I think that they are awesome!!
We have been going here for years. Best honest and professional service ever. Fair prices. Responsible and caring staff.
Fast friendly people! They delivered exceptional service!
Clean! professional! The best people to help you when you're car breaks down
They have done great jobs everytime I've taken my truck there and they find the problem and fix it.
They will be my " go to" shop. Awesome as usual. Great communication. Best shop I've used. Thanks!
It took me a little to get in, but they took care of everything my car needed all in one day and at an affordable rate. They even checked on some additional items I wasn't aware of. They called me to talk about them and verify anything else I wanted them to check on before checking me off their done list. They were…
Great job
I purchased new battery before winter season. Gauges were reading that battery was not charging and drawing down power. Les Schwab referred me over to Oswald. Oswald diagnosed the problem and found it to be my alternator. OSWALDS were very busy and booked out till the 18th. To my surprise I got a call on the…
I had a problem with my wipers on my F-150. The first time I took it in the problem was misdiagnosed and came back a week later. When I brought the truck back the second time they were able to find the problem and subtracted the full cost of the first visit (with the misdiagnosed repair) from my bill. They have…
Always nice friendly And helpful staff.
I’ve been a customer with Oswalds’s since 2013, and I have experienced consistent, excellent service from all staff. I will ALWAYS rely on this business, and I have absolute trust in them. This group of people are exceptional in communication, knowledge of automobile repair and maintenance, and customer service. I…
Very professional, they understood the problem immediately and made the right recommendation the first time. The diagnosis as well as the fix were reasonably priced. I don't think I'll be taking our business anywhere else in the future.
They replaced my starter. They were fast courteous and friendly. In and out in a day...
We only went in for a few small things, but they looked at everything and let us know about some bigger issues, including pictures. The cost was totally reasonable and the customer service was amazing.
My experience with Oswalds was extremely positive. My car was completed in a most timely fashion with a problem that was difficult to solve. They went the extra mile and solved the problem and took care of my car as if it was their own. I loved the order within the facility which instilled confidence immediately. I…
Not bad. Decent. They were slow when I went so I was able to leave my car there for the meanwhile. For that ☆☆☆☆ They checked it out and the repairs fixed the issue. Will be returning for future mechanical work.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 196 | — |
| Auto engine diagnostic | 163 | — |
| Steering & suspension repair | 69 | — |
| Brakes | 65 | — |
| Electrical repair | 61 | — |
| Brake service & repair | 59 | — |
| Air conditioning | 59 | — |
| Wheel alignment | 52 | — |
