How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOswald Service Inc
Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #490Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,120 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Oswald Service Inc for 8 kinds of job.
Oswald Service Inc for oil change
Clear ✕All 196 Google reviews tagged “Oil change” · showing 40
Josh and Nick were able to get our vehicle in and serviced promptly. Took the time to clearly explain the repairs needed and prioritized the other miscellaneous recommended services so we could easily decide what to do first. Highly recommend there service.
Oswald Service Inc. IS AMAZING!! A helpful and knowledgeable staff, along with the mechanics sure take good care of my car!!! Thank you!!
Every time I have used Oswalds they do a great job. They get right to the point, list what needs fixed and what can be watched. This makes dealing with them very refreshing.
Great team at Oswald, they did an oil change and quick tune-up. We will use them for all car services in the future.
They’ve had my truck in a few times this year and both times have been fantastic. The staff are super awesome people. Very friendly and very knowledgeable. The work was done in a good time frame and at a reasonable price. Never tried to upsell something if it wasn’t necessary but definitely pointed it out as…
Great service and quick only issue with all auto places is waiting on parts, but has nothing to do with the repair shop. Also giving 5 stars due to them taking care of my mother's vehicles. How they respect and treat her and each customer says a lot thank you!
Very professional and quality work. Definitely returning if my truck ever needs more work.
Came in for oil change and pre-trip inspection and they did an awesome job in letting me know if something needed to be replaced.
The best place to have your car serviced or checked!! They are so friendly and honest and willing to help! So happy with the service we get here!!!
Great job as usual!
ALWAYS dependable, trustworthy, reliable & efficient service!
I always receive great service.
Amazing work as always. Polite and willing to explain
Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's. The above was posted a year ago and I wanted to add to it. I have been a customer of Oswald's for six or seven years. Kevin the owner and Josh the service manager bend over…
Oswald’s always does outstanding work. I had a steering box replaced, oil leaks and the A/C repaired. Everything works great and when I’ve had any issues with repairs they have stood behind their work. Great shop and even better people!
They were so helpful and got me right in for an oil change, did a great inspection and were able to do necessary repairs the same day. Picked my car up that evening after work to find it so nice and clean, ready to go. Everything went smoothly and efficiently with no hassle whatsoever. I appreciated their professionalism and kindness.
We've been loyal customers at Oswald's for many years. It is comforting to know that the service and repairs have remained as top-notch as ever. Josh and his crew are the absolute best in the business!
They were super nice, easy to schedule with, communication was great! I loved that they took pics of everything and sent me the report link via text so I could see it all and read the recommendations. I was also able to approve extra work through that too so it was really convenient. I felt like their pricing was…
My family and I have been using Oswald service Inc for nearly 10 years now. I personally have a 26 year old mini van that I want to keep running for as long as possible. Routine oil change, fluid leak fix, break changes or even putting on a new tail light, there's no other place I trust more with my van then Oswald.…
You guys are great to work with! I like how you guys check in to see if our car was running good and when I told you my concerns you were quick to help figure out the issue!
I was first impressed with Oswald Service & Repair back in June (2020) when they very quickly did some repair work in multiple areas on the 2005 Subaru that my teenagers drive. I had shopped around and received quotes from other shops but their quote was the lowest so I went with them. Best automotive repair…
Pleasantly surprised with service, accountability, accuracy, and customer satisfaction attitude of Oswald’s. There estimate was accurate, inspection thorough, and resolved my water pump issue promptly
They did great!
They are very honest. They never go over their price estimates. They may not be the lowest cost provider but they are totally reliable. The last time I went my car had a check ABS light on intermittently. This was a tricky problem because it was intermittent. Most likely it was the wheel speed sensor but they…
Have been really happy with Oswald's overall, with the exception of an unfortunate incident wherein the back latch on my car was accidentally broken by the owner around mid 2019. It took months to get it fixed due to poor design on Nissan's part, but Oswald's stuck with it and eventually completed and paid for the…
Great work, honest staff will treat your right!
Did a great job and got my truck done in a very timely manner....thanks so much!!
Great people! Recently had to have my front deferential replaced. Quick quote, quick service, end bill came in a hundred less than quote. They stand behind their work and warranties.
They are always great about getting work done on time and are very reasonably priced. They checked my car out for other needed repairs. They let me know what the issues were without being pushy about getting the work done.
Very satisfied with service and cost.
Honest, reliable, friendly, great service, quality work!
This was my third time to visit Oswald’s. During my last visit, they recommended two items. I took care of the first item (rear differential fluid changed) & they just finished replacing the gasket on the oil pan. I waited a bit, because it wasn’t crucial & I wanted to get some life out of the previous oil change…
Josh, Nick and Tim have been so wonderful!!! And I have had no problems after the mechanics have made the needed repairs. I love Oswald Service!!
Josh and his guys made my experience one to remember, by always being very persistent and dedicated to the costumer. I will be definitely bringing my vehicles back to them anytime I need a service performed.
Great place for all things automotive repair. Friendly staff that does top notch work. Took my mustang in to have some work done and they were very honest with what did and didn't need to be done. Highly recommend
I’ve been going there for many years and they have always been very helpful and professional!
I took my vehicle to Oswald Service for routine maintenance. They are friendly and trustworthy. My bill was much lower than expected because they told me that I did not need everything that my dealership wanted to do.
I have used Oswalds’s for many years and I trust them wholeheartedly with all my vehicles and repairs! I won’t take them anywhere else. They are honest about the work that needs done and I love their point system to let me know of repairs to be done in the future. I feel like they care about you and your vehicles…
Have used Oswalds for years! Very honest and nice people. Highly recommend them!!
I have used Oswald service for 10 years for all my automotive needs. They are honest and reliable and do excellent work. I look forward to using them again in the coming years. Thank you.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 196 | — |
| Auto engine diagnostic | 163 | — |
| Steering & suspension repair | 69 | — |
| Brakes | 65 | — |
| Electrical repair | 61 | — |
| Brake service & repair | 59 | — |
| Air conditioning | 59 | — |
| Wheel alignment | 52 | — |
