How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOswald Service Inc
Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #490Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,120 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Oswald Service Inc for 8 kinds of job.
Oswald Service Inc for steering & suspension repair
Clear ✕All 70 Google reviews tagged “Steering & suspension repair”
Oswald's Service has always treated me fairly and provides quick turnaround service. And they are honest when they miss a diagnosis and work to resolve the issue.
Very fast and great service.
JUN 2026 - 2007 Honda Pilot. Yup again... Thanks again for putting up with my inner Karen. Josh, Chris, Amber, and Jesse, you guys/gals are awesome. So far no leaks... knock on wood! APR 2026 - Yup! Here I am again, this time for a 2007 Honda Pilot. I got the rear main seal replaced, and so far, so good—no leaks,…
They did amazing a job fixing my vehicles Control arm and alignment. It drives so much better! They even helped me with the price to be in our budget. Definitely recommend them!
Very friendly service at the front desk. They needed to order a part did so promptly and was able to complete the repair work timely.
Great service and quick only issue with all auto places is waiting on parts, but has nothing to do with the repair shop. Also giving 5 stars due to them taking care of my mother's vehicles. How they respect and treat her and each customer says a lot thank you!
Very professional and quality work. Definitely returning if my truck ever needs more work.
Way overpriced! Went in to have one outer tie rod replaced and decided to have them both done. $860. I asked for an itemized bill but did not get one. Took the car to Toyota a week later and a master technician found a loose wheel bearing after a short drive and pinpointed the problem. I don’t believe they took it…
I always receive great service.
Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's. The above was posted a year ago and I wanted to add to it. I have been a customer of Oswald's for six or seven years. Kevin the owner and Josh the service manager bend over…
Oswald’s always does outstanding work. I had a steering box replaced, oil leaks and the A/C repaired. Everything works great and when I’ve had any issues with repairs they have stood behind their work. Great shop and even better people!
Brake job, oil change, dash warning light diagnostic. Brakes now work, driver out of the country. So far, so good. Oswald Service is my service of choice. They do the jobs right the first time!
Technician correctly found a bad bearing in the serpentine belt tensioner and the repair was professionally and quickly completed. I’m completely satisfied.
First class guys. Great service
I was first impressed with Oswald Service & Repair back in June (2020) when they very quickly did some repair work in multiple areas on the 2005 Subaru that my teenagers drive. I had shopped around and received quotes from other shops but their quote was the lowest so I went with them. Best automotive repair…
Pleasantly surprised with service, accountability, accuracy, and customer satisfaction attitude of Oswald’s. There estimate was accurate, inspection thorough, and resolved my water pump issue promptly
Oswald’s has changed my perspective on quality service. Extremely thorough, highly professional and great communication.
I freaking love these guys!!!!!!
Have been really happy with Oswald's overall, with the exception of an unfortunate incident wherein the back latch on my car was accidentally broken by the owner around mid 2019. It took months to get it fixed due to poor design on Nissan's part, but Oswald's stuck with it and eventually completed and paid for the…
Great work, honest staff will treat your right!
Friendly and timely service. I would recommend to friends and family.
Great people! Recently had to have my front deferential replaced. Quick quote, quick service, end bill came in a hundred less than quote. They stand behind their work and warranties.
Repairs done right and at the price quoted!
I took my car in with a few problems. I was very satisfied with Oswald’s repair. They were very honest and if they found something they would call and explain the situation before they did anything. I was very satisfied with the service I received. I will go back again. They are recommended highly!
The Buick dealer failed me, they misdiagnosed the problem. Wanted to charge me $1600 to fix. Went to Oswalds for a second opinion. They found the real problem. Cost me about 1/4 to fix it and it totally solved the issue. Also the car was fixed right away. Thanks.
Service has been excellent every time I have brought my vehicles into Oswald’s.
Josh, Nick and Tim have been so wonderful!!! And I have had no problems after the mechanics have made the needed repairs. I love Oswald Service!!
They did a outstanding job fixing the death wobble on my f350. Very fast and a reasonable rate. I would highly recommend using Oswalds to anyone needing repairs on their vehicles
Great place for all things automotive repair. Friendly staff that does top notch work. Took my mustang in to have some work done and they were very honest with what did and didn't need to be done. Highly recommend
Nice people fast
Appointment was made a week in advance, diagnostic performed early in the day, all needed repairs done by the next day. Very convenient, trust these guys. Quality, dependable work, as always!
I love taking my vehicle to Oswalds. I know that every time I do my vehicle is in the best hands possible. They are very meticulous in their inspections and they are not pushing for services or repairs that aren't needed. Oswald's is the best in town by a long shot.
I have never been disappointed in the jobs they have done for me. I think that they are awesome!!
Professionalism absolutists work here. They do it right the first time. They are certified, knowledgeable, and experienced. Above all, they are honest.
Oswald’s diagnosed several problems with our minivan and were able to repair the power steering pump, rack and pinion, and several other problems and items that have been lingering with the van. Josh communicated and explained all of the issues and repair work in a timely and professional manner. Thank you!!!
Oswalds has always done great work on my vehicle. I trust them and they are so friendly and professional I recommend them to all my friends. Thank you so much!
Great crew for communication, and reliable, professional services!
Friendly, knowledgeable people. They remember you and your car. I recommend them highly.
Nice people good service 👍
Perfect job! Great price, done on time, and great people! Will recommend them anytime!
They did good work quickly.
Clean! professional! The best people to help you when you're car breaks down
Another great job. Work is always excellently done.
They have done great jobs everytime I've taken my truck there and they find the problem and fix it.
They have worked on several of my vehicles and every time I am impressed by the job they do and how quickly they get it done. They also communicate well and give very thorough inspections.
Got my power steering rack replaced here. Paid over $1,000 just for my power steering to be leaking as soon as I drove off the lot. Had to go back so they could fix their mistake. Power steering kept leaking, and when I went in to have it checked out, turns out they said the whole power steering rack needed replaced…
Very Professional. Reasonable prices. Job well done! Great communication
Our daughter's vehicle broke down on the interstate on her way back to school. We had no idea what had gone wrong. Oswald's had it diagnosed and repaired in less than 24 hours. Excellent customer service and a thorough diagnosis and repair.
I would completely recommend these guys to anyone. They were very patient with some hard decisions I had to make, and they were very generous with the diagnostic costs.
Very thorough inspection to find the problem and repair it in a timely manner.
Love Oswald’s have been using them since I started driving 25 years ago
This was my first experience with Oswald Service Inc. and I have to say, it was excellent. Steve, Nick and all the guys are friendly and professional. They took me out and showed me what the problem was with my car and it wasn't near as bad as I thought it was going to be. They are honest and didn't try to tell me…
I’ve been a customer with Oswalds’s since 2013, and I have experienced consistent, excellent service from all staff. I will ALWAYS rely on this business, and I have absolute trust in them. This group of people are exceptional in communication, knowledge of automobile repair and maintenance, and customer service. I…
As a customer for the past 5 years, I can say I have always been pleased with Oswald's. They are efficient; they get me in and out in a day. They always give me a quote before the work is done, so I am not surprised by the expense. I've never had any issues with their repairs. They have the best customer service…
What a great experience. A company that treated me fair and honest about what is done or needed to be done. Realistic prices and knowledgeable people.
I was having an issue with the front end of the car wanting to pull right when on level ground. Josh was very helpful and professional while explaining the issues with the lower ball joints.
They gave a very thorough description of the issues they saw and were very clear about the details of what they were fixing and the costs. Overall a great and easy experience
Excellent service. Very clean shop and good communication. Would recommend and very good experience.
This was my first time at Oswald's. I chose them due to all of the great reviews online and was not disappointed. They were honest, helpful, and so kind on the phone and at the shop. I have found our Go-To mechanics! Very happy customer.
I've used Oswald for various things for several years. They are real good to work with. Everyone I've had contact with is very friendly, knowledgeable and not pushy!!! I plan on using them for years to come!
These guys are GREAT! Have had to have my Yukon in a couple of times and they do not replace parts with refurbished/cheap-quality - keeping my vehicle in good working condition. Very timely and accurate work! Highly recommend them!
They did a fantastic job and were prompt and on time. Their write up gives you a good description of what they did and why. I highly recommend them.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 196 | — |
| Auto engine diagnostic | 163 | — |
| Steering & suspension repair | 69 | — |
| Brakes | 65 | — |
| Electrical repair | 61 | — |
| Brake service & repair | 59 | — |
| Air conditioning | 59 | — |
| Wheel alignment | 52 | — |
