How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOswald Service Inc
Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #490Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,120 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Oswald Service Inc for 8 kinds of job.
Oswald Service Inc for transmission
Clear ✕All 32 Google reviews tagged “Transmission”
They were the only ones that could get me in and I’m overjoyed that I went with them! Amazing work!
Chris gave customer service that was so personal I would trust him with my social security number. I appreciate them taking care of my high mileage Toyota and giving me guidance on crucial repairs as opposed to repairs down the line. Would highly recommend!
these guys are the best! they’re quick and super helpful. explained things so that i could easily understand what was going on with my car. would definitely recommend!
Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's. The above was posted a year ago and I wanted to add to it. I have been a customer of Oswald's for six or seven years. Kevin the owner and Josh the service manager bend over…
I was first impressed with Oswald Service & Repair back in June (2020) when they very quickly did some repair work in multiple areas on the 2005 Subaru that my teenagers drive. I had shopped around and received quotes from other shops but their quote was the lowest so I went with them. Best automotive repair…
Why do I keep giving Oswald a 5 star review? Because this is the best vehicle service I have ever found! EVER! The guys at the desk are the most professional I have ever delt with. They should write a book on customer service the right way. The mechanics always provide the repair work needed in excelant condition.
Have been really happy with Oswald's overall, with the exception of an unfortunate incident wherein the back latch on my car was accidentally broken by the owner around mid 2019. It took months to get it fixed due to poor design on Nissan's part, but Oswald's stuck with it and eventually completed and paid for the…
Great people! Recently had to have my front deferential replaced. Quick quote, quick service, end bill came in a hundred less than quote. They stand behind their work and warranties.
Oswald Service has assisted me for several years with several vehicles and has always done a fantastic job. I am very grateful to work with professionals who have integrity and the knowledge necessary to help me. I am very comfortable referring anyone to work with Kevin, Josh and the others.
We've taken all our vehicles to Oswald's for a variety of repairs in the past and they are always awesome!! They are helpful, knowledgeable, patient in answering all my questions, and they always get back to me with updates as soon as they can.
Thank you Oswald for treating us right! Very courteous and professional! We appreciate it.
Professionalism absolutists work here. They do it right the first time. They are certified, knowledgeable, and experienced. Above all, they are honest.
Always do a great job and only recommend services when they are needed.
I was impressed with the customer service and quality of service
They are great to work with and do awesome work.
Nice people good service 👍
Great place to do business. They treat you nice, and take good care of my car
Great work and service!
I had a problem with my wipers on my F-150. The first time I took it in the problem was misdiagnosed and came back a week later. When I brought the truck back the second time they were able to find the problem and subtracted the full cost of the first visit (with the misdiagnosed repair) from my bill. They have…
Last Thursday I paid over $300 for them to change my oil, transmission fluid, cabin air filter, and figure out the causes of a few noises. The next evening my fiance pointed out the huge puddle of transmission fluid under my car. Of course, Oswald's wasn't open until Monday. I need my car and I can't drive it…
A complete review and inspection of our van was conducted to determine if there were safety issues and identify fluid leaks. The idea was to determine the extent of the problems vs cost of a replacement van. The cost estimate was prepared along with descriptions of the extent of the problems. We determined that the…
Love Oswald’s have been using them since I started driving 25 years ago
Great to deal with!
I’ve been a customer with Oswalds’s since 2013, and I have experienced consistent, excellent service from all staff. I will ALWAYS rely on this business, and I have absolute trust in them. This group of people are exceptional in communication, knowledge of automobile repair and maintenance, and customer service. I…
The employees were friendly and enthusiastic. The emailed report of the vehicle inspection was very helpful to have especially for planning on future services I need.
Oswald Service provides the Best in competent profession service. They are honest, fair and reasonable in price. Oswald’s cares about their clients. It’s refreshing to be greeted with a smile. They know people by name, not by an invoice number.
They gave a very thorough description of the issues they saw and were very clear about the details of what they were fixing and the costs. Overall a great and easy experience
My husband and I have always had great service here. Excellent service, communication, and honesty. I will not go anywhere else!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 196 | — |
| Auto engine diagnostic | 163 | — |
| Steering & suspension repair | 69 | — |
| Brakes | 65 | — |
| Electrical repair | 61 | — |
| Brake service & repair | 59 | — |
| Air conditioning | 59 | — |
| Wheel alignment | 52 | — |
