How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOswald Service Inc
Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #490Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,120 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Oswald Service Inc for 8 kinds of job.
Oswald Service Inc for wheel alignment
Clear ✕All 54 Google reviews tagged “Wheel alignment” · showing 40
We love going to Oswald’s! They are an honest, hard-working, dependable shop! This time, they did an alignment, helping our car drive safely and smoothly down the road. We have gone to them for years for many different things on our vehicles, though, and have always been satisfied. They have helped us keep our…
I have done business with Oswald Service for a number of years now. I have always appreciated dealing with them because of their friendliness and the quality work that they do.
They did amazing a job fixing my vehicles Control arm and alignment. It drives so much better! They even helped me with the price to be in our budget. Definitely recommend them!
They’ve had my truck in a few times this year and both times have been fantastic. The staff are super awesome people. Very friendly and very knowledgeable. The work was done in a good time frame and at a reasonable price. Never tried to upsell something if it wasn’t necessary but definitely pointed it out as…
I was able to get my car checked and they gave me updates on my car and told me exactly what was wrong and how much it cost. No hidden fees or anything. I loved the service and location was clean.
I called to get an appointment to have an alignment performed on my new tires. I was able to get in right away, in fact he very next morning. Also my vehicle was given a thorough check to see what all would be important to get repaired in order to keep my car maintained well. I was a little surprised of the çost, but I am grateful to have my car safe.
Great service and quick only issue with all auto places is waiting on parts, but has nothing to do with the repair shop. Also giving 5 stars due to them taking care of my mother's vehicles. How they respect and treat her and each customer says a lot thank you!
Way overpriced! Went in to have one outer tie rod replaced and decided to have them both done. $860. I asked for an itemized bill but did not get one. Took the car to Toyota a week later and a master technician found a loose wheel bearing after a short drive and pinpointed the problem. I don’t believe they took it…
Great service and great people’
I always receive great service.
Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's. The above was posted a year ago and I wanted to add to it. I have been a customer of Oswald's for six or seven years. Kevin the owner and Josh the service manager bend over…
Oswald’s always does outstanding work. I had a steering box replaced, oil leaks and the A/C repaired. Everything works great and when I’ve had any issues with repairs they have stood behind their work. Great shop and even better people!
Technician correctly found a bad bearing in the serpentine belt tensioner and the repair was professionally and quickly completed. I’m completely satisfied.
I have been going to Oswald's for over 30 years and they NEVER disappoint. I have trusted them with all my auto needs.
We love Oswald’s! They always do a phenomenal job with any service.
Have been really happy with Oswald's overall, with the exception of an unfortunate incident wherein the back latch on my car was accidentally broken by the owner around mid 2019. It took months to get it fixed due to poor design on Nissan's part, but Oswald's stuck with it and eventually completed and paid for the…
Josh, Nick and Tim have been so wonderful!!! And I have had no problems after the mechanics have made the needed repairs. I love Oswald Service!!
I love taking my vehicle to Oswalds. I know that every time I do my vehicle is in the best hands possible. They are very meticulous in their inspections and they are not pushing for services or repairs that aren't needed. Oswald's is the best in town by a long shot.
Got us in promptly. Text when services were done and ready pick up. Called and asked to confirm work and if any other services was needed. Have been great to work with on our vehicles for several years now.
Professionalism absolutists work here. They do it right the first time. They are certified, knowledgeable, and experienced. Above all, they are honest.
We have been going here for years. Best honest and professional service ever. Fair prices. Responsible and caring staff.
Quality work. Great communication.
I’ve taken our vehicles to Oswald’s Service for literally decades. They provide the confidence we need in letting family members drive our sometimes “not so new” vehicles safely. I HIGHLY recommend Oswald’s Service for your auto repair needs!
Oswald’s diagnosed several problems with our minivan and were able to repair the power steering pump, rack and pinion, and several other problems and items that have been lingering with the van. Josh communicated and explained all of the issues and repair work in a timely and professional manner. Thank you!!!
Great service.
Friendly and always honest! Super clean place!
Great people very knowledgeable
Everyone was super friendly, and the price was surprisingly cheap! I will definitely be going there more often. I don’t have a single issue with anything that happened with them, and I have never been able to say that about a vehicle repair place before!
Perfect job! Great price, done on time, and great people! Will recommend them anytime!
They did good work quickly.
Another great job. Work is always excellently done.
They have done great jobs everytime I've taken my truck there and they find the problem and fix it.
They have worked on several of my vehicles and every time I am impressed by the job they do and how quickly they get it done. They also communicate well and give very thorough inspections.
These are the only guys I go to anymore. I had another place tell me that I needed new brake pads, rotors and a wheel alignment. When I went here they looked it over, found everything to be in order and charged nothing. On another visit when I bent my car's axle they were able to shim it and charged me pennies…
We don't trust anyone else with our vehicle. Always friendly, professional & especially honest. Let me know what future works needs done. If they don't offer a service they ditect me to a reputable place to get it done. KEEP UP THE GREAT WORK!!! YOU ARE THE BEST!!!
It took me a little to get in, but they took care of everything my car needed all in one day and at an affordable rate. They even checked on some additional items I wasn't aware of. They called me to talk about them and verify anything else I wanted them to check on before checking me off their done list. They were…
I went to Oswald's for a second opinion on an alignment problem and their quote was nearly half the price of their competitor. I also had a oil leak problem. Their competitor only found one leak whereas Oswald's was able to find three and repaired all three for less than their competitor quoted for one. They gave me…
As a customer for the past 5 years, I can say I have always been pleased with Oswald's. They are efficient; they get me in and out in a day. They always give me a quote before the work is done, so I am not surprised by the expense. I've never had any issues with their repairs. They have the best customer service…
Had alignment done. Seemed to be honest business. Would return for maintenance service. Clean shop and parking.
They are honest. They didnt try and tell my wife more was wrong with her car and talk her into spending more. So many places take advantage of woman and tell them things are wrong with their car when it is perfectly fine. Oswalds didnt do that. Kudos to Oswalds.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 196 | — |
| Auto engine diagnostic | 163 | — |
| Steering & suspension repair | 69 | — |
| Brakes | 65 | — |
| Electrical repair | 61 | — |
| Brake service & repair | 59 | — |
| Air conditioning | 59 | — |
| Wheel alignment | 52 | — |
