iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 48 pergola contractorsiPosition by Experts Score among all companies we track in this category. · better than 96%
5.0★★★★★132 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Outdoor Living Spaces NW - Eastside Deck Builder at a glance
Google reviewers rate this Kirkland deck builder 5/5 from 132 reviews, noting that the owner replied to 20% of them. Customers frequently highlight punctuality, transparent pricing, and consistent communication throughout projects involving Trex installations, railings, and structural repairs. Recurring themes include professional conduct, detailed workmanship, and helpful design advice. The provided excerpts contain no low-star reviews, so no common criticism is identified.
Google rating: 5.0 out of 5 from 132 reviews (100% five-star).
Reviews on this page: 132 Google reviews (130 with written comments, 17 with photos).
Owner responses: the business replied to 20% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
This companyPergola Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Outdoor Living Spaces NW - Eastside Deck Builder: 100/100 on this factor. Category median: 93.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Outdoor Living Spaces NW - Eastside Deck Builder: 98/100 on this factor. Category median: 93.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Outdoor Living Spaces NW - Eastside Deck Builder: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Outdoor Living Spaces NW - Eastside Deck Builder: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Outdoor Living Spaces NW - Eastside Deck Builder: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 51.–
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Bar = this company · dark tick = category median.
Star ratings
132 Google reviews we collected
5.0of 5
5 stars132100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 130 written reviews
99%praise
Praise34499%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7722%
Speed & response6118%
Would recommend5716%
Communication5416%
Quality & results4814%
Price & value3811%
Honesty & trust134%
What customers talk about
We read 130 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The guys were professional and friendly the whole time.”
“The whole process was incredibly smooth with quick scheduling, great communication, and they finished the job even faster than I expected.”
“I highly recommend working with the Living Spaces NW team.”
“I can't recommend Chris, Gloria (his bride who runs the business side of things) and the rest of his crew enough.”
“Chris and Malu kept us informed on every stage of our decking project, even with some unforseen twists and turns.”
“Big thanks to Chris and his crew for a great experience.”
“All for a very reasonable price and they made sure everything was exactly the way we wanted it.”
“Great service from Tim who managed our design and build project with expertise and genuine care”
People customers mention
Chris50 reviews
Trex36 reviews
Kris4 reviews
Malu3 reviews
Northwest3 reviews
Stokley3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Outdoor Living Spaces NW - Eastside Deck Builder for 7 kinds of job. Pick one to see what they paid and said.
TTim6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I highly recommend working with the Living Spaces NW team. Chris and Malu kept us informed on every stage of our decking project, even with some unforseen twists and turns. I always felt like I was being informed and take care of as a customer. The constant communication was reassuring and welcomed. Our deck…
LLeonardo2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Big thanks to Chris and his crew for a great experience. They replaced our deck flooring with Trex and the results look awesome. The whole process was incredibly smooth with quick scheduling, great communication, and they finished the job even faster than I expected. The guys were professional and friendly the whole time. Definitely recommend them!
RRonelle6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Our beautiful new Trex deck was completed in July 2026. This doubled the size of our original deck and made it much more functional. Our crew were amazing creating the new foundation and blending everything seamlessly across 32 x 16 1/2 feet. The Trex Whisky Barrel color and wood look are fantastic especially framed…
SScott4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Chris and his team are amazing. Very responsive, great quality, and fair competitive pricing. I would recommend Outdoor Living Spaces to anyone.
SShelley2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had a wonderful experience. They responded immediately, visited and came in with a fair price, worked quickly, were friendly and professional. They made suggestions, but also listened. We had railing done, if we end up changing our deck material in the future, we will use them.
AAntonLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Thank you, great job re-aligning, re-supporting my old two-level deck structure and installing new Trex boards and railings. Exceptional quality and completion on schedule!
I highly recommend working with the Living Spaces NW team. Chris and Malu kept us informed on every stage of our decking project, even with some unforseen twists and turns. I always felt like I was being informed and take care of as a customer. The constant communication was reassuring and welcomed. Our deck turned out beautiful. So far we're very happy with the end result!
L
Leonardo De Oliveira2 reviewsiTotal number of Google reviews Leonardo has written across all businesses on Google Maps, not just this one.
Big thanks to Chris and his crew for a great experience. They replaced our deck flooring with Trex and the results look awesome. The whole process was incredibly smooth with quick scheduling, great communication, and they finished the job even faster than I expected. The guys were professional and friendly the whole time. Definitely recommend them!
R
Ronelle Melekai6 reviewsiTotal number of Google reviews Ronelle has written across all businesses on Google Maps, not just this one.
Our beautiful new Trex deck was completed in July 2026. This doubled the size of our original deck and made it much more functional. Our crew were amazing creating the new foundation and blending everything seamlessly across 32 x 16 1/2 feet. The Trex Whisky Barrel color and wood look are fantastic especially framed with Malted Barley. We received excellent advice on how to handle a couple problem areas and they were great figuring out how to do the privacy wall they had not worked with before. They also poured a slab for our spa tub adjacent to the deck and it is perfect for hopping into right from the deck, as well as blending in with our other landscaping. All for a very reasonable price and they made sure everything was exactly the way we wanted it.
Response from the owner · a month ago
Thank you for you kind review Ronelle! We are thrilled that you are pleased with the outcome of your project with us!
S
Scott4 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
We had a wonderful experience. They responded immediately, visited and came in with a fair price, worked quickly, were friendly and professional. They made suggestions, but also listened. We had railing done, if we end up changing our deck material in the future, we will use them.
Response from the owner · 2 months ago
Thank you for your stellar review of our business! We enjoyed working with you to complete your project!
A
Anton PegushinLocal Guide · 6 reviewsiTotal number of Google reviews Anton has written across all businesses on Google Maps, not just this one.
Thank you, great job re-aligning, re-supporting my old two-level deck structure and installing new Trex boards and railings. Exceptional quality and completion on schedule!
Response from the owner · 2 months ago
Thank you Anton, we really appreciate your kind review!
H
H LinLocal Guide · 26 reviewsiTotal number of Google reviews H has written across all businesses on Google Maps, not just this one.
Chris and his team got the job completed earlier than I expected! I am very happy with the quality and attention to details. The deck turned out to be really pretty. The quote I got from Chris is also fairly reasonable.
Response from the owner · 5 months ago
Thank you so much! It was a pleasure working with you, and we're thrilled you love the finished product.
F
Fei Hong9 reviewsiTotal number of Google reviews Fei has written across all businesses on Google Maps, not just this one.
[2026] It's our second time working with Outdoor LIving Spaces NW , this time for the deck stairs. Very pleased with the xecellent work they have done. Would certainly recommend them to anyone needing some help on the deck.
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[2020] I had a good experience using Outdoor LIving Spaces NW to replace my wooden deck with compisite. Chris was very helpful from the beginning, giving us an accurate cost estimation. The installation process was also smooth. Did a great job and cleaned up everything afterwards.
Positive: Professionalism
Response from the owner · 5 months ago
We really appreciate your review and the opportunity to work with you. Thank you for trusting us with both of your projects!
E
Eddie NievesLocal Guide · 169 reviewsiTotal number of Google reviews Eddie has written across all businesses on Google Maps, not just this one.
Definitely recommend Living Spaces NW! The team is highly knowledgeable about decks and materials and we REALLY appreciated their willingness to share opinions and experience (ie, what works, what materials are good and which are less so).
They're also communicative, timely and professional. Expert installation, kind people and attention to detail.
Response from the owner · 5 months ago
We are so happy to hear that you had a great experience. Thank you for your trust and support!
N
Nadyne Krienke1 reviewiTotal number of Google reviews Nadyne has written across all businesses on Google Maps, not just this one.
