Analyzing 8,161,5218.2M ReviewsFor 23,08023.1K Experts

Experts Reviews · Company report
Outdoor Makeover and Living Spaces logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty93−0.7Momentum penalty89−1.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Outdoor Makeover and Living Spaces

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 23 outdoor living services · 4.8★ from 340 Google reviews

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Report card

Percentile vs other outdoor living services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Outdoor Makeover and Living Spaces is better than 81% of outdoor living services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Outdoor Makeover and Living Spaces is better than 70% of outdoor living services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Outdoor Makeover and Living Spaces is better than 93% of outdoor living services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Outdoor Makeover and Living Spaces is better than 100% of outdoor living services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Outdoor Makeover and Living Spaces is better than 89% of outdoor living services.A
89
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Outdoor Makeover and Living Spaces is better than 92% of outdoor living services.A
92

Reviews for your job

Customers hired Outdoor Makeover and Living Spaces for 8 kinds of job.

Outdoor Makeover and Living Spaces for patio decks

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Patio decks”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 5 Google reviews tagged “Patio decks”

Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The outdoor makeover team has completed several projects, big and small, for us over the past year. They are knowledgeable, creative, and great to work with. We have loved our backyard and sport court, and are enjoying our newly planted front yard and Japanese maple. This team is my trusted go to for any and all outdoor projects.

Reasonable priceConcrete masonryLandscape design constructionPatio decks
B6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Outdoor Makeover helped us finally build our dream deck and screened in porch after almost 3 years stuck in a failed project from another contractor. From the first meeting with the team (Jon, Charles, Geraldo and Ivan), we knew we were in good hands. They jumped right in, and we saw more progress in that first week…

Deck installationDeck remodelingPatio decks
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a great experience with Outdoor Makeover! From the design process with John truly understanding our needs, to the flawless execution led by Chuck and the team Oscar and Antonio. Communication is key in such projects, the fact that they create a Whatsapp group to keep the communication flow, and send videos at…

Patio decksPatio designOutdoor step construction
Kaley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chuck, Jeraldo and their whole team just wrapped up a project for us. They are a wonderful crew that - so responsive and attentive. Chuck listened to what we wanted throughout the project, was able to adjust as we changed our minds on finishes, and delivered 110%. Jeraldo has amazing attention to detail - created…

Backyard landscapingCustom landscape designGarden design+ Responsiveness+ Quality+ Professionalism
Andrew13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with Kasey and Mitch! I worked with Outdoor Makeover for about a year to do a split project of a composite deck one year, followed by regrading with sod and plants the next year. I essentially appreciated that Kasey gave me a unique initial design. Their team has great communication with me…

Garden designPatio decks+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 48%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Landscape design construction32—
Backyard landscaping29—
Custom landscape design27—
Landscape installations26—
Patio design23—
Grading & resloping23—
Yard drainage23—
Drainage solutions21—

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