Analyzing 8,161,5218.2M ReviewsFor 23,08023.1K Experts

Experts Reviews · Company report
Outdoor Makeover and Living Spaces logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty93−0.7Momentum penalty89−1.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Outdoor Makeover and Living Spaces

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 23 outdoor living services · 4.8★ from 340 Google reviews

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Report card

Percentile vs other outdoor living services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Outdoor Makeover and Living Spaces is better than 81% of outdoor living services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Outdoor Makeover and Living Spaces is better than 70% of outdoor living services.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Outdoor Makeover and Living Spaces is better than 93% of outdoor living services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Outdoor Makeover and Living Spaces is better than 100% of outdoor living services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Outdoor Makeover and Living Spaces is better than 89% of outdoor living services.A
89
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Outdoor Makeover and Living Spaces is better than 92% of outdoor living services.A
92

Reviews for your job

Customers hired Outdoor Makeover and Living Spaces for 8 kinds of job.

Outdoor Makeover and Living Spaces for retaining walls

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Retaining walls”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 4 Google reviews tagged “Retaining walls”

Warren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend Outdoor Makeover! Jonathan and Chuck solved all drainage issues that I was having near my home and made my yard look much better. They also make sure they come back to make sure everything is in place and will make adjustments if needed. I am looking forward to working with them on the…

Drainage solutionsLandscape designRetaining walls+ Quality
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kacey, Chuck, and Antonio handled my backyard renovation from start to finish complete with a custom-designed gas firepit and patio. These guys are very good at what they do and engaged with me during every phase of the process. This interaction extended well past the initial installation and included warranty…

Backyard landscapingDrainage solutionsGarden design+ Responsiveness+ Punctuality+ Quality
Prashant1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We worked closely with Bob, Charles and Antonio to remodel our backyard which was strictly ground coverage with juniper to a beautiful backyard with a bocce ball court, sitting area, retaining wall and complimentary landscaping. Through this work, a newly created outdoor living space now exists for us to use…

Backyard landscapingGrading & reslopingLandscape design construction+ Responsiveness+ Quality+ Professionalism
Brittani10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I couldn’t be more thrilled with the work that Chuck, Kasey, & Silvano & teams did! Outdoor Makeover was the most professional, hard-working, and excellently-working company I have ever done business with and I only wish I had another porch project to do again right now just to work with them again! Their teams…

Grading & reslopingLandscape design constructionLandscaping design+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 48%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Landscape design construction32—
Backyard landscaping29—
Custom landscape design27—
Landscape installations26—
Patio design23—
Grading & resloping23—
Yard drainage23—
Drainage solutions21—

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