Analyzing 10,147,70810.1M ReviewsFor 28,75028.8K Experts

Experts Reviews · Company report
Outdoor Pros - Backyard Remodel Contractors & Pool Builder logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%79+46.4Reliability 26%74+19.3Value 15%97+14.8Craft & service penalty92−0.8Momentum penalty50−5Experts Score= 75Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Outdoor Pros - Backyard Remodel Contractors & Pool Builder

Santa Monica, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 29 backyard court installers · 4.9★ from 27 Google reviews

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Report card

Percentile vs other backyard court installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Outdoor Pros - Backyard Remodel Contractors & Pool Builder is better than 79% of backyard court installers.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Outdoor Pros - Backyard Remodel Contractors & Pool Builder is better than 74% of backyard court installers.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Outdoor Pros - Backyard Remodel Contractors & Pool Builder is better than 92% of backyard court installers.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Outdoor Pros - Backyard Remodel Contractors & Pool Builder is better than 97% of backyard court installers.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Outdoor Pros - Backyard Remodel Contractors & Pool Builder is better than 50% of backyard court installers.C
50
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Outdoor Pros - Backyard Remodel Contractors & Pool Builder is better than —% of backyard court installers.–
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Reviews for your job

Customers hired Outdoor Pros - Backyard Remodel Contractors & Pool Builder for 7 kinds of job.

Outdoor Pros - Backyard Remodel Contractors & Pool Builder for custom swimming pool design

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Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Custom Swimming pool design”

Conrad8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We were referred to Gil & David at Outdoor Pros by a friend who has a yard we love, and I'm happy to share they were able to completely transform ours as well. Some before & after photos included. What impressed us most was how quickly they completed the project without sacrificing quality. They stayed on schedule,…

Customer photo from Conrad's reviewCustomer photo from Conrad's reviewCustomer photo from Conrad's reviewCustomer photo from Conrad's review
Walkway landscapingInground pool installationConcrete masonry
JimLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

⭐⭐⭐⭐⭐ Outstanding Pool & Backyard Remodel – Outdoor Pros Delivered on Every Level We hired Outdoor Pros to completely remodel our pool and backyard, and the results exceeded expectations from start to finish. The centerpiece of the project was a 40-year-old pool that was well past its prime. Outdoor Pros did a…

Customer photo from Jim's reviewCustomer photo from Jim's reviewCustomer photo from Jim's review
Reasonable pricePatio designSwimming pool resurfacingCustom Swimming pool design

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Patio design5—
Concrete masonry2—
Landscape design construction2—
Landscape installations2—
Custom Swimming pool design2—
Custom landscape design2—
Yard drainage2—

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