Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
OVER AND BEYOND CLEANING LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%81+47.5Reliability 26%74+19.3Value 15%100+15.2Craft & service penalty96−0.4Experts Score= 82Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

OVER AND BEYOND CLEANING LLC

Lake Alfred, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 54 apartment cleaning services · 4.8★ from 23 Google reviews

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Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.OVER AND BEYOND CLEANING LLC is better than 81% of apartment cleaning services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.OVER AND BEYOND CLEANING LLC is better than 74% of apartment cleaning services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.OVER AND BEYOND CLEANING LLC is better than 96% of apartment cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.OVER AND BEYOND CLEANING LLC is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.OVER AND BEYOND CLEANING LLC is better than —% of apartment cleaning services.–
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Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.OVER AND BEYOND CLEANING LLC is better than —% of apartment cleaning services.–
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Reviews for your job

Customers hired OVER AND BEYOND CLEANING LLC for 4 kinds of job.

OVER AND BEYOND CLEANING LLC for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$253–$460
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 38

All 11 Google reviews tagged “Deep clean”

ELocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I don’t do many written reviews, but, Pricilla and her services are truly OVER AND BEYOND! Her excellence and knowledge in cleaning deserves to be known by anyone that read this post. She completed the task timely and professionally. I highly recommend Over and Beyond Cleaning for your cleaning needs … you won’t be disappointed!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
benita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Over and beyond cleaning personnel was professional and effective. The task asked of this company was completed extremely well eventhough the task was difficult. Very good workmanship and I will utilize the professional skillset of this company again!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I hired Priscilla to clean my brothers apartment and do all his laundry, after he had been sick. Priscilla did such a thorough job and was so thoughtful and compassionate about his embarrassing situation. I would highly recommend Priscilla!

Deep clean+ Quality+ Professionalism+ Value
amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These ladies did an amazing job. I’ve had several services done at my home but nothing compared to them.

Deep clean
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional called for a short notice cleaning. She went above and beyond my exceptions. Would Definitely use again and recommend to all family and friends. 👍🏽

Deep clean+ Punctuality+ Quality+ Professionalism
Latoya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quality work!

Deep clean+ Quality+ Professionalism
Michela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Omg I highly recommend Over and Beyond Cleaning LLC!! As a single mom it's been hard juggling school, work, and being a mommy while trying to look keep the house hold chores up. Recently my son got sick and had to be in the hospital a few days. I looked on Facebook to find someone to come clean and sanitize my house…

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Crystal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great customer service an very professional cleaning

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Shaniele7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Terrell5 years ago★★★★★

Rating only, no written review.

Deep clean
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep clean+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean11$253–$460
Moving-related cleaning6$290–$555
Standard cleaning5$158–$290
Office & workplace cleaning3—

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