Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers frequently highlight the company's professionalism, attention to detail, and ability to handle difficult cleaning tasks effectively. Positive feedback often notes punctuality, clear communication, and reasonable pricing, with some clients specifically mentioning thorough sanitization services. However, a recurring criticism in negative reviews involves significant arrival delays and incomplete tasks, such as leaving trash unemptied or failing to restore furniture to its original positions.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
23 Google reviews we collected
Phrases our text analysis found in 15 written reviews
How often each topic comes up in the written reviews
We read 15 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The service was great,cleaned very good in detailed ,very professional in everything.”
“Priscilla did such a thorough job and was so thoughtful and compassionate about his embarrassing situation.”
“I highly recommend Over and Beyond Cleaning for your cleaning needs … you won’t be disappointed!”
“I wrote the owner a message and she replied within minutes.”
“She told me all the services she offered and I Was Sold on her cleaning and sanitizing services which are very affordable.”
“Great service and communication.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired OVER AND BEYOND CLEANING LLC for 4 kinds of job. Pick one to see what they paid and said.
Over And Beyond Cleaning Definitely came in not too play..The service was great,cleaned very good in detailed ,very professional in everything.I have referred her too many in they have thanked me in gave nothing but good results as well...
Lovely lady, but, showed up 25 minutes late for interview. Should have been my first clue. Day of first cleaning arrived 1 1/2 hours later than scheduled, due to car trouble. Cleaning fairly good but, did not empty multiple trash cans. Moved everything and left where moved decor, including furniture. Trash cans,…
Over And Beyond Cleaning is precisely what they are. They go over and beyond to meet the customer’s satisfaction and more. They will leave you with an immaculate environment saturated with a beautiful and long lasting aroma. Reasonable and amazing is who they are. Their goal is ‘Complete Satisfaction’ Look no where…
I don’t do many written reviews, but, Pricilla and her services are truly OVER AND BEYOND! Her excellence and knowledge in cleaning deserves to be known by anyone that read this post. She completed the task timely and professionally. I highly recommend Over and Beyond Cleaning for your cleaning needs … you won’t be disappointed!
She did a great job on my apartment. It looks fresh and super clean. Will call her again.
Over and beyond cleaning personnel was professional and effective. The task asked of this company was completed extremely well eventhough the task was difficult. Very good workmanship and I will utilize the professional skillset of this company again!
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 11 | $253–$460 |
| Moving-related cleaning | 6 | $290–$555 |
| Standard cleaning | 5 | $158–$290 |
| Office & workplace cleaning | 3 | — |
4.8 ★★★★★ 23 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Over And Beyond Cleaning Definitely came in not too play..The service was great,cleaned very good in detailed ,very professional in everything.I have referred her too many in they have thanked me in gave nothing but good results as well...
Lovely lady, but, showed up 25 minutes late for interview. Should have been my first clue. Day of first cleaning arrived 1 1/2 hours later than scheduled, due to car trouble. Cleaning fairly good but, did not empty multiple trash cans. Moved everything and left where moved decor, including furniture. Trash cans, left outside of bathroom almost all my pictures were crooked, did not clean handprints and smudges off of glass, made bed in the weirdest way I’ve never seen before. Unplugged fixtures from wall. I realize it was the first time and perhaps a learning curve. Willing to give another chance. The day prior to next scheduled cleaning messaged and called to confirm. Phone “was not accepting calls” and she never gave us the courtesy of a heads up. Ultimately did not show up at scheduled time. Fired her over email.
Over And Beyond Cleaning is precisely what they are. They go over and beyond to meet the customer’s satisfaction and more. They will leave you with an immaculate environment saturated with a beautiful and long lasting aroma. Reasonable and amazing is who they are. Their goal is ‘Complete Satisfaction’ Look no where else. Call today, you won’t be disappointed.
I don’t do many written reviews, but, Pricilla and her services are truly OVER AND BEYOND! Her excellence and knowledge in cleaning deserves to be known by anyone that read this post. She completed the task timely and professionally. I highly recommend Over and Beyond Cleaning for your cleaning needs … you won’t be disappointed!
She did a great job on my apartment. It looks fresh and super clean. Will call her again.
Over and beyond cleaning personnel was professional and effective. The task asked of this company was completed extremely well eventhough the task was difficult. Very good workmanship and I will utilize the professional skillset of this company again!
Priscilla was nothing short of AMAZING! She did my move out cleaning by herself on my 1400sq ft townhouse. She arrived early and stayed until the job was done. Her attention to detail was great. She definitely went OVER AND BEYOND. Thank you so much for taking the stress of this cleaning off of my shoulders!
I hired Priscilla to clean my brothers apartment and do all his laundry, after he had been sick. Priscilla did such a thorough job and was so thoughtful and compassionate about his embarrassing situation. I would highly recommend Priscilla!
Thank you so much for the review. I'm glad I was able to exceed all of your cleaning needs and expectations
These ladies did an amazing job. I’ve had several services done at my home but nothing compared to them.
Thank you for allowing Over And Beyond Cleaning LLC to go over and Beyond for your cleaning needs and exceed your expectations.
Very professional called for a short notice cleaning. She went above and beyond my exceptions. Would Definitely use again and recommend to all family and friends. 👍🏽
Thank you so much for the review. It was a pleasure going OVER AND BEYOND for you
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
