Driving school · Cleveland, OH · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%43+23.5Reliability 24%1+0.2Value 14%74+10.5Replies to reviews 7%19+1.3Craft & service penalty98−0.2Momentum penalty0−10Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.25SCORE
DGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#46 of 48 driving schoolsiPosition by Experts Score among all companies we track in this category. · better than 4%
4.7★★★★★1,029 Google reviews · 4 photos
90%five-star reviews
3.81★last 12 monthsiAverage stars on reviews from the last 12 months only.
23.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Overbeke School of Driving Inc 4.7 out of 5 based on 1029 reviews. Positive feedback highlights professional instructors, successful exam preparation, and convenient home pickup services. However, a recurring criticism involves severe communication difficulties, including unanswered phone calls, emails, and texts, along with complaints about scheduling delays and classes starting late.
Google rating: 4.7 out of 5 from 1,029 reviews (90% five-star).
Reviews on this page: 1,029 Google reviews (873 with written comments).
Owner responses: the business replied to 31% of reviews.
Most recent review: October 27, 2026.
Service: Driving School serving Cleveland, Ohio.
Data from Google, last updated October 29, 2026.
Score profile vs other driving schools
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
This companyDriving Schools median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Overbeke School of Driving Inc: 43/100 on this factor. Category median: 83.C
43
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Overbeke School of Driving Inc: 1/100 on this factor. Category median: 73.F
1
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Overbeke School of Driving Inc: 98/100 on this factor. Category median: 98.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Overbeke School of Driving Inc: 74/100 on this factor. Category median: 100.B
74
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Overbeke School of Driving Inc: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Overbeke School of Driving Inc: 19/100 on this factor. Category median: 57.F
19
Bar = this company · dark tick = category median.
Star ratings
1,029 Google reviews we collected
4.7of 5
5 stars92790%
4 stars192%
3 stars71%
2 stars81%
1 star687%
Praise vs complaints
Phrases our text analysis found in 873 written reviews
93%praise
Praise1,04393%
Complaints797%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
81%fair
Great price2438%
Reasonable2438%
Overpriced1117%
Not sure46%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude37433%
Would recommend26924%
Quality & results17716%
Speed & response13912%
Communication11811%
Price & value242%
Honesty & trust212%
What customers talk about
We read 873 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone at Overbeke is beyond friendly and helpful.”
“Discussing other people accounts just very unprofessional!”
“I highly recommend Overbeke Driving School to anyone looking for their services.”
“I recommended Overbeke Driving School in 2022 to friends, and because of our good experience at that time, signed up again for my second learning driver.”
“We had a great experience with Overbeke and James Flemming for my au pair.”
“Horrible the way they treated my cousin unacceptable!”
“Day one my daughter showed up without her temporary permit and they made sure to reschedule quickly without much hassle.”
“…lass, communication with staff has been difficult, and the instructor was late on the first day of on-road instruction.…”
“The communication and responsiveness from the school was also great.”
“…n touch with this driving school they have a automated system so they never answer the phone, email, or text messages I even went as far as to going u…”
“I got the confidence I needed and the prices were very reasonable.”
“I was overcharged for fees, and I have yet to hear back from them about it.”
“From start to finish, everything was professional, well-organized, and genuinely focused on helping students succeed.”
“They are also not transparent about test results: we were told my kid passed but they never issued a certificate (very shady).”
People customers mention
Adams66 reviews
Rob42 reviews
Ari37 reviews
Adkins30 reviews
Spearman21 reviews
Jones11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Overbeke School of Driving Inc for 3 kinds of job. Pick one to see what they paid and said.
NNie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★
I’m not sure how anybody got in touch with this driving school they have a automated system so they never answer the phone, email, or text messages I even went as far as to going up there the building was open people were going inside and nobody answered the door.
Service not listed
Rreli4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★
It sucks, the classes are shorter than what they said and they keep blocking your account
OverpricedPrivate lessons
TThat3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★
Over beke ROBBED ME OF $600- REFUSES TO COMMUNICATE OR SCHEDULE ME - I refuse to do business with thieves. GIVE ME MY MONEY BACK NOW respond and is attempting to rob me of quality service respect, safety, and $600+. They won’t schedule you, won’t respond, text at weird hours and there’s WEIRD ENERGY IM SUEING IF THEY DONT GIVE ME BACK MY MONEY
Private lessonsAdult lessons
AAshleyLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
Classes did not start on time, an instructor discussed other students’ outstanding balances during class, communication with staff has been difficult, and the instructor was late on the first day of on-road instruction.
OverpricedTeen classes
AAj4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
Classes did not start on time, an instructor discussed other students’ outstanding balances during class, communication with staff has been difficult, and the instructor was late on the first day of on-road instruction and does not respond to emails
Teen classes
AAngelaLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
Horrible the way they treated my cousin unacceptable!!! Never started class on time! Discussing other people accounts just very unprofessional!!! Making my cousin feel uncomfortable 😣 very said don’t go here and waste your time and money guys 🚩
I’m not sure how anybody got in touch with this driving school they have a automated system so they never answer the phone, email, or text messages I even went as far as to going up there the building was open people were going inside and nobody answered the door.
Services: Service not listed
R
reli SV4 reviewsiTotal number of Google reviews reli has written across all businesses on Google Maps, not just this one.
Over beke ROBBED ME OF $600- REFUSES TO COMMUNICATE OR SCHEDULE ME - I refuse to do business with thieves. GIVE ME MY MONEY BACK NOW respond and is attempting to rob me of quality service respect, safety, and $600+. They won’t schedule you, won’t respond, text at weird hours and there’s WEIRD ENERGY IM SUEING IF THEY DONT GIVE ME BACK MY MONEY
Services: Private lessons, Adult lessons
C
Christina B15 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Classes did not start on time, an instructor discussed other students’ outstanding balances during class, communication with staff has been difficult, and the instructor was late on the first day of on-road instruction.
Price assessment: Overpriced
Services: Teen classes
A
Aj Malone4 reviewsiTotal number of Google reviews Aj has written across all businesses on Google Maps, not just this one.
Classes did not start on time, an instructor discussed other students’ outstanding balances during class, communication with staff has been difficult, and the instructor was late on the first day of on-road instruction and does not respond to emails
Services: Teen classes
A
Angela CampbellLocal Guide · 16 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Horrible the way they treated my cousin unacceptable!!! Never started class on time! Discussing other people accounts just very unprofessional!!! Making my cousin feel uncomfortable 😣 very said don’t go here and waste your time and money guys 🚩
J
Jovanni4 reviewsiTotal number of Google reviews Jovanni has written across all businesses on Google Maps, not just this one.
Mr.Adams prepared me very well for my test
Edit: they tell you to give them a good review at the end of the in car sessions along with mentioning the instuctors name they also try to give you a cheat code to passing the cones test on the exam rather than actually making sure you are good at it which does not apply to real driving and parking you cant just use a combination of very specific steering angles to park in certain spots they dont actually teach you how to tell how far away you are from the cones without a backup camera. They will get you to pass the test but that does not mean they will teach you to be a good driver after the test Which is the purpose of my 3 star rating.
Response from the owner · 2 years ago
Thank you so much for your review!
J
Jim Bob2 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Where do I begin, this school was the absolute worst driver's ed you could ever spend your hard-earned money on. When I finished the Zoom classes and took my final test, I was told that my answers were not counted because "the answers were not capitalized.” If you’re gonna screw over your consumer at least take them to dinner. No where on the test or website was this listed. And on the word of in-cars, my instructor was terrible, he contradicted the Zoom lessons, constantly made sexist comments to my face and belittled me for everything. Additionally, he charged my mom for gas money, which by default should be included in my tuition. His car was disgusting and smelled like cigarettes and he was late every single time. This place is horrible, do not use them, spend your 600 dollars on a place that will actually treat you like a human-being.
Price assessment: Overpriced
Services: Teen classes
Y
Yellow bird5 reviewsiTotal number of Google reviews Yellow has written across all businesses on Google Maps, not just this one.
Dont do it!!!!! They are horrible at communicating!! You cannot call and reach anyone, only a voicemail which will never be returned. You MIGHT get a response by text but, IF you do, you have a 20% chance your concern will even be addressed in the AI response. I signed up my teen for in-cars instruction. They have a calendar in their faqs that gives you an idea of available in-car sessions before registering but, you cant open it, just see available dates. However, its a trap. As soon as you pay, you can open it and go to the calendar to select slots, those availabilities on the faq are not available to register. Once you open the calendar you see theyre not actually available but, waiting for an istructor so, you can't sign up for those days.
It is nearly impossible to schedule in-cars classes. As I write this right now, there are no classes available AT ALL. Not even in 3 months from now. They barely have any slots on weekends, none before school and a small handful after school but those times never show up as available on the actual calendar. Your teen will need to miss school because that's when their instructors are available.
They have Ohio law plastered all over their site that teens can miss school 4 times by law for driver's training but, that shouldn't eradicate overbeeke from having instruction outside of school hours. Their availability is almost impossible to get registered for classes and no one will respond to calls or texts. The one 2- hour class my teen actually took so far was only 1 hr and 15 min. The instructor was late and then dropped him off 30 min early. This place lacks organization, professionalism, tact, common courtesy, and most of all communication is non-existent. If I could get a refund and go somewhere else, I would, hands down, in a heartbeat, even if that meant waiting another 3 mos for classes. I have more kids who will need drivers training and I will not go back here, EVER. Trust me, anyone reading this, ignore those 5-star reviews. All the 1-stars say the same thing. Stay away. Its not worth the risk!!!!!!! Pray for us because my teen still has more classes to complete and I hope he gets his certificate after completion because I read on these reviews that's an issue as well. Dont think you'll be any different. Don't think the 1-star reviewers must've done something wrong. Don't think it won't happen to you. The risk is not worth the reward. Stay away!!!