Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Overhead Door Company of NYC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Overhead Door Company of NYC

Lake Grove, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 75 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Overhead Door Company of NYC is better than 99% of garage door repair services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Overhead Door Company of NYC is better than 99% of garage door repair services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Overhead Door Company of NYC is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Overhead Door Company of NYC is better than 100% of garage door repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Overhead Door Company of NYC is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Overhead Door Company of NYC is better than —% of garage door repair services.–
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Reviews for your job

Customers hired Overhead Door Company of NYC for 2 kinds of job.

Overhead Door Company of NYC for garage door consultation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door consultation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Garage door consultation”

Deborah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Brian and Jonny did an amazing job installing my new garage doors! I’ve been working with Brian for the past several years on my house project, and he has always been reliable, professional, and a pleasure to work with. The garage doors turned out absolutely beautiful! We had two garage doors installed with…

Great priceGarage door consultationGarage door design
kenneth12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Brian and John showed up the same day. I called him fix my garage door for the quoted price and didn’t try and upsell me, I highly recommend this company.

Great priceGarage door consultation
Darin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great job guys worked till dark to get the job done

Customer photo from Darin's reviewCustomer photo from Darin's review
Great priceGarage door consultationGarage door design
Gregg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian and his crew did an amazing job. They were extremely efficient and most importantly very neat. They took their time and made sure everything was operating properly and made sure the house was exactly the way they found it when they arrived. I would recommend then to anyone that mentions the words “garage doors”

Great priceGarage door consultation
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Darrin the owner and his lead man Brian were very attentive to my customers needs. (I’m a contractor) They kept me informed throughout the process. We had to order custom track for the limited space we had but it was never a problem and the job was completed in the time frame we discussed. My customer was very…

Great priceGarage door consultationGarage door design
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

From my initial contact with them to request a quote, which happened that same day, to the timely installation, Overhead Door of NY was a class act. Truly professional consultation and follow up with options and recommendations. The installation was a complex job that required multiple onsite modifications to meet…

Great priceGarage door consultation
J7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service and communication! They were punctual and very efficient!

Great priceGarage door consultation
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Came same day, honest evaluation of problem and fair price. Issue corrected.

Reasonable priceGarage door consultation
Harlan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I just got my garage doors installed by Overhead Door Company and I couldn’t be happier. They went above and beyond to get me exactly what I was looking for with the latest and greatest in garage door technology. Installation was clean and well done and I would definitely use them again.

Great priceGarage door consultationGarage door design
Dayana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We just had 2 garage doors installed by Overhead door Company. After a few estimates, we found they had the best price and customer service. Owner and staff are all very knowledgeable in the industry; we felt comfortable moving forward with this company and have no regrets. Installation was seamless and the garage…

Great priceGarage door consultationGarage door design

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 78%Reasonable 22%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Garage door consultation10—
Garage door design7—

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