How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty96−0.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOxford Automotive Tire & Repair
Worthington, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,312 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Oxford Automotive Tire & Repair for 8 kinds of job.
Oxford Automotive Tire & Repair for oil change
Clear ✕All 253 Google reviews tagged “Oil change” · showing 80
Two experiences, one fine, and the 2nd was so bad I'll never be back. Quickly fixed the issue with my car (shift cable, owner response mentioned oil change, which I had them do since it was already there); provided great service and results. Communicated well and kept me updated. I suggested that a family member…
Second time we have used their service for Jag convertible. Received excellent, professional service. We give them a 10!
Premium service. This place was chosen by my late husband. Estimate was quick and repairs made the same day of approving. Joe understood my current financial situation and offered options. The personal touch was invaluable in this hard time for my family. I recommend Oxford no doubt!
BMW 430i
Great work. I was also pleasantly surprised to notice how clean my car was after service.
I’m BEYOND impressed with the service and treatment of not only my car but of me at this automotive shop! They are excellent and I would’ve left a tip if I could have! ;) highly recommend
Impeccable service, fantastic people, great work, excellent price, insanely fast. I cannot recommend Oxford enough! Nate went above and beyond to make sure I was in the loop, the service review sent to me via text was impressive and detailed, and everything was smooth as silk. So much better than going through my…
Helpful staff
Oxford consistently provides great customer service and quality work for my car. It was easy to schedule an appointment on their website, and the turnaround time for my car was super quick. Thank you, Oxford!
2017 Acura in for Oil change, great communication from Gabby. The mechanics found oil blow at the oil pan. They sent pics. Ended up having it addressed instead of waiting. Mainly because our kid’s vehicle and will be commuting to Co-op this semester, didn’t want him to have to deal with it if it got worse. Overall good experience for first visit to Oxford.
Last time I’ll ever try to take my car to this shop. I booked what should have been a simple oil change and tire rotation after seeing the good reviews in Powell. They kept my car all day, then contacted me five minutes before closing to tell me they wouldn’t change the oil because they believed I needed a $900 oil…
Once again Oxford did a thorough assessment of my vehicle when I brought it in for an oil change. The complete diagnostics revealed a few minor issues with my vehicle. I had them take care of a few and am going to have them do the remainder in a few weeks. Once again great service from great people!
Great service & communication!
As a first time customer, having recently moved to the area, I was impressed with the professionalism, friendliness, and service provided. All of the employees I interacted with appeared genuine and caring. Gabbie, especially, was top-notch.
Took my son’s VW Jetta to be checked out before he headed to college. They were very honest and came back with only an oil change. They always seem to have coupons to make the services reasonable.
Excellent experience at Oxford Automotive! The team was friendly, professional, and provided a quick turnaround without sacrificing quality. They explained everything clearly, kept me informed throughout the process, and had my Land Rover Defender was ready sooner than I expected. It’s refreshing to find a shop…
They have have not faltered in the service as long as I've been going to them.
Great service, competitive pricing & highly detailed inspection report, costing & photos. Replaced water pump, rear brakes and general fluid replacements and oil change. Highly recommend and will be my first choice for any additional automotive repairs.
Great service and communication from Oxford! We will definitely go back and tell family and friends!!
Staff and service are top notch!
Great place.
great people
Oxford misdiagnosed a leaking axel as a leaking brake, recommended unnecessary repairs, and quoted twice as much as it should have cost. The staff are friendly, and the facility is nice, but now I know how they pay for those things.
Service‑wise, everything was good. However, I dropped off my car in the morning when the store opened and received it only near closing time. I was told it would be ready by noon, then by 4 PM, but it still wasn’t done. I waited in the store for another 30 minutes before it was finally delivered
I took my 2002 Lexus SC430 to Oxford Automotive for service and was very happy with everything. The people are very friendly and personable and the waiting area is large with coffee service. I will return to have the recommended additional service performed. I highly recommend the place.
Great service
Friendly and professional staff. Great customer service.
Joe was very accommodating to my elderly dad who has both mobility and financial concerns. We felt like Oxford treated us like they themselves would want to be treated. We’ll definitely be back!
Great and timely service.
Oxford staff is very knowledgeable and helpful on solutions
Everyone was kind and informative. Thank you!
My husband and I have been taking our cars here for years. Never had a bad experience and they always take care of us.
My car was acting odd. Not clear why several electrical issues were happening, finally I needed a "jump" to get it started. Oxford did a diagnostic and identified a weak/dead battery cell was at the heart of my issues. Replaced the battery and all is well.
It’s hard to find a good place that you can trust to work on your families vehicles, but have found that with Oxford! Joe over at the Powell/Sunbury location and team went above and beyond! Told us what “needed” fixed and what we could put off. Very comfortable with the prices they quoted as well. They also back up…
I needed an oil change for my BMW X5 and my regular mechanic was booked out for a few weeks. Oxford had worked on my wife’s car a few years ago so I took mine there. Oxford provided a very pleasant experience. The staff were friendly, professional and hospitable. The waiting area clean, quiet with coffee and snacks…
I would recommend oxford for service on their car. My experience was very good. They were quick, knowledgeable and respectful
This is not my first time using Oxford and I’ve been really pleased with each service! First with my 2004 Corolla this past year and now with my 2021 Ford Escape. Their prices are fair and their work excellent!-id highly recommend.
Very respectful, very professional, listened, discussed options, kept me informed and presented a summary that provided confidence and area to monitor.Quality service
Used Oxford Automotive for the first time on my SLK 350 Mercedes and was really impressed with their thoroughness. They provided a full inspection report with photos and detail so I could make an informed decision on some repair items. The staff were friendly and efficient and their use of on line technology for…
Extremely pleased with the services provided by manager (Joe) and service writer (Nate). Looking for local service in Powell, OH for German automobile once new car service warranty had expired. Oxford technician completed necessary “B” service and provided a vehicle inspection report verifying the overall…
Easy appointment scheduling. Thoughtful inspection. Comfortable waiting area. Met my maintenance needs. Will return.
I recently had my 2017 Lexus RX 350 serviced at Oxford automotive in Powell. Nate was very professional and pleasant to work with, and they provide detailed descriptions of what service was needed including photos. I would highly recommend them!
Great communication. Service was as quoted. Provided car for an appointment I had. Positive experience. Buick Regal Oil Change. Same day while I waited.
They always do a great job at Oxford. Very professional, great communicators, and a convenient process to get my BMW in and out of service to work with my schedule.
New customer and will definitely be back. Great staff (Nate), great reception area, professional and clean. Very impressed, highly recommend.
My check light came on while I was driving to work so the car stopped pulling. I managed to auto zone and diagnosed shows that my fuel sensor is not working. I quickly checked online and found Oxford automobile service. I called them and the reception was quite good so drove my 2020 Mercedes GLC 300 to the shop.…
First time customer. Recent to the area. Got recommendation. Didn't disappoint.
This is the first time I have ever taken a vehicle to Oxford Automotive after passing by it for many years. I received a coupon in the mail for a synthetic oil change and tire rotation for an excellent price and decided to support a local business. I was blown away at their attention to detail when I receive a text,…
Excellent, friendly service. These folks are really carving out a market for reasonable cost of servicing a Mercedes Benz vehicle.
Super nice, quick, and a nice waiting area if you are not dropping off your car.
I was able to get a same day oil change at a good price for my Volkswagen GTI. Thank you Gabby for your help!
Always thorough in evaluating your car. Prices are reasonable and the staff are amazing!
Friendly staff and provided comprehensive information about services that are needed in the futere for my vehicle
Good experience, staff was courteous and very helpful. The shop was clean and appeared to run very efficiently. My 1st time taking this vehicle somewhere other than the dealership for service, and I wouldn’t hesitate to come back. Highly recommend!
Gabby is fantastic to work with. Really appreciate their dedication to detail.
Very fast and friendly service. Very detailed pictures and explanations of your vehicle
Brought my son’s Acura in for an oil change . Have driven by Oxford too many times to count. From the very beginning of my experience with them to picking it up, I was extensively impressed with the professional communication they exhibited. They sent me a complete from to rear diagnostic report. Now, my son’s Acura…
Knowledgeable. Kept me informed along the way. Professional. Great service. Courteous.
Wow! This place is awesome! My repair was explained to me in a way I understood. The showed me the damage and we discussed what would be done! They are so professional and what really caught my attention was they are believers and the business reflects that. I will get all my repairs done here in the future. I…
Good experience with these guys. I will be back in the future.
Loved how they sent pictures to my cell phone of everything they did as standard checks with my oil change! Great feature! Will recommend Oxford to all my family and friends!
Great communication, friendly and clean shop. I’ve had the team at Oxford help me several times now with repairs and routine maintenance. Thank you again for fair and honest service.
Great folks at Oxford that are very thorough and helpful.
Easy to talk to and they explain the process well, as well as suggesting services to better my car. Th EU were willing to set up someone to drive me to work on time too! Appreciate the friendly and professional service!
Everyone at the facility was so knowledgeable and polite. I’m so glad they were able to service us. Will definitely be going back again! (:
A Wonderful place of Business to get your car repaired. They have an amazing staff. Joe & Gabbie were phenomenal with knowledge on vehicle details that were very helpful into making the right decisions head on. Thank You Oxford Automotive!
Had a great experience here getting an oil change and alignment. Amazing hospitality, with a nice waiting room. The service is also quality and fairly priced. I appreciated the transparency during the service and helpful explanations which is always great! I definitely recommend !!
In and out. Very easy. Friendly people
Everyone at Oxford is extremely helpful... they do what they let me know what needs fixed and what can wait. I really appreciate that. I highly recommend them, and tell anyone who asks where I get my car care.
Very friendly and curtious. Great service.
Excellent service
Excellent service
Treated professionally, car maintenance was timely and done well.
Quality and timely service
Great service at a fair price. Nice waiting area, friendly staff. Much cheaper than Valvoline with more service.
Absolutely fantastic shop and team. Exceptional transparency and they always go above and beyond. Very lucky to have them right up the road in Powell.
New to the Columbus area and I got lucky when I found this shop, they were very thorough with their assessment and repair service. Nice waiting and I will be back here for sure!!
Tim and the entire team at Oxford Automotive Powell did a great job on my wife’s car routine service! My car was ready ahead of schedule and a very fair price. Thank you so much!
Great people and service !
I found this place after my son-in-law had a great experience here. I’ve had two services done in the last couple weeks. Oil change on a Porsche and brakes put on the vehicle. I have 60,000 miles on my car and they worked with me to get the price down. They beat my dealers price considerably.They were friendly,…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 253 | — |
| General repairs & maintenance | 145 | — |
| Tire rotations | 119 | — |
| Vehicle Inspection | 67 | — |
| Tires | 61 | — |
| Brake service & repair | 57 | — |
| Brakes | 46 | — |
| Auto maintenance | 44 | — |
