How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty96−0.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOxford Automotive Tire & Repair
Worthington, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,312 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Oxford Automotive Tire & Repair for 8 kinds of job.
Oxford Automotive Tire & Repair for steering & suspension repair
Clear ✕All 35 Google reviews tagged “Steering & suspension repair” · showing 20
Joe was very accommodating to my elderly dad who has both mobility and financial concerns. We felt like Oxford treated us like they themselves would want to be treated. We’ll definitely be back!
Always receive great service and feel they have our best interest in mind by providing honest assessments & recommendations vs dealerships where they push unnecessary recommendations as priorities.
Honestly - I highly recommend this place. They were super fast and thorough in their process. Also great people working at the front desk.
Wonderful service with reasonable prices
Had an issue with my car on the way to work and decided to go home and look for places to get it looked at. I was able to make an appointment online for that morning (LOVED that!) and the people at the front desk were nothing but amazing when walking in. I had the pleasure of working with Joe upfront and Adam worked…
Oxford has proven to be the best decision I’ve made for servicing my vehicles! I had always been dealer service only for my Audi and Range Rover. Oxford has been great with brand specific techs, and much better pricing and warranty than the dealer! They also don’t try to sell me lots of add-ons my vehicle doesn’t…
First time having been to Oxford. I needed a front alignment. I had appt with Tuffy however when I arrived they said they weren’t taking appointments if I was going to wait. I took my auto to Oxford automotive. They took my appointment as I waited in their wonderful waiting room. Oxford worked on my car giving me a…
Absolutely fantastic shop and team. Exceptional transparency and they always go above and beyond. Very lucky to have them right up the road in Powell.
This is a cutting edge organization when it comes to a customer experience. They use texts and pictures to stay in perfect communication from start to finish. They were very proficient working with my extended warranty company, so i didn't have to. I recommend them highly.
Just had another great experience with Oxford in Powell. I dropped my car off and asked that it be completed by 10:00 am and boom…..it was finished by 10. I love the ease of dropping off the night before and having it done like this. And I like the professionalism of this company!!
Very happy with the service and repairs. Staff was fantastic and the jobs were done right and fairly priced! They go out of their way to help you in every aspect of you maintenance! I will be back!
Outstanding customer service and amazing knowledge of products and services offered. Definitely going back again for any repairs needed.
I love this place! They saved me $ and are very kind and do excellent work!!! I highly recommend
Won't take my vehicles anywhere else
Jeff and the team over at Oxford Automotive are awesome. The communication between phone calls emails and text messages is top notch. Services fast and efficient, and done with the utmost quality that is lacking today within the automotive repair world. As the costs for everything have astronomically increased,…
Oxford Auto was very responsive and too great care of my Audi A3. My daughter just started driving and I wanted to make sure that car was super safe. Ben and the team were superb.
I am 63 years old, love my cars and make best efforts to make sure they are well cared for. I think Oxford is head and shoulders above any shop I have ever taken my car to. Very professional, do what they say in a timely fashion and at a reasonable price.
I just had Oxford Automotive complete on one of my vehicles last week and I am extremely pleased...
I took my Lexus to Oxford for a 120K mile check up. They made the necessary repairs but a day after I brought my car home, I started shaking if I drove over 25 mph. I let Oxford know and they immediately drove a rental car to my home and had a tow truck haul my Lexus back to their shop. They kept it a few days to…
The team at Oxford was exceptional. Work completed on time and communication throughout was best in class. Highly recommend Oxford Automotive for especially BMW service work. You will feel like part of the family!
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 253 | — |
| General repairs & maintenance | 145 | — |
| Tire rotations | 119 | — |
| Vehicle Inspection | 67 | — |
| Tires | 61 | — |
| Brake service & repair | 57 | — |
| Brakes | 46 | — |
| Auto maintenance | 44 | — |