How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty96−0.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOxford Automotive Tire & Repair
Worthington, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 1,312 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Oxford Automotive Tire & Repair for 8 kinds of job.
Oxford Automotive Tire & Repair for tire rotations
Clear ✕All 120 Google reviews tagged “Tire rotations” · showing 40
This place was suggested to me by a friend, so far the experiance has been great, i was working with Nate who is the service coordinator, he truly is exceptional, friendly and very polite, tries to undertand all the concerns and gets them taken care. Also one main thing i have noticed here is they send you a…
Second time we have used their service for Jag convertible. Received excellent, professional service. We give them a 10!
Last time I’ll ever try to take my car to this shop. I booked what should have been a simple oil change and tire rotation after seeing the good reviews in Powell. They kept my car all day, then contacted me five minutes before closing to tell me they wouldn’t change the oil because they believed I needed a $900 oil…
Once again Oxford did a thorough assessment of my vehicle when I brought it in for an oil change. The complete diagnostics revealed a few minor issues with my vehicle. I had them take care of a few and am going to have them do the remainder in a few weeks. Once again great service from great people!
Great service & communication!
As a first time customer, having recently moved to the area, I was impressed with the professionalism, friendliness, and service provided. All of the employees I interacted with appeared genuine and caring. Gabbie, especially, was top-notch.
They have have not faltered in the service as long as I've been going to them.
Great service and communication from Oxford! We will definitely go back and tell family and friends!!
Staff and service are top notch!
Oxford misdiagnosed a leaking axel as a leaking brake, recommended unnecessary repairs, and quoted twice as much as it should have cost. The staff are friendly, and the facility is nice, but now I know how they pay for those things.
Service‑wise, everything was good. However, I dropped off my car in the morning when the store opened and received it only near closing time. I was told it would be ready by noon, then by 4 PM, but it still wasn’t done. I waited in the store for another 30 minutes before it was finally delivered
I took my 2002 Lexus SC430 to Oxford Automotive for service and was very happy with everything. The people are very friendly and personable and the waiting area is large with coffee service. I will return to have the recommended additional service performed. I highly recommend the place.
Friendly and professional staff. Great customer service.
Oxford staff is very knowledgeable and helpful on solutions
My husband and I have been taking our cars here for years. Never had a bad experience and they always take care of us.
Very respectful, very professional, listened, discussed options, kept me informed and presented a summary that provided confidence and area to monitor.Quality service
I recently had my 2017 Lexus RX 350 serviced at Oxford automotive in Powell. Nate was very professional and pleasant to work with, and they provide detailed descriptions of what service was needed including photos. I would highly recommend them!
They always do a great job at Oxford. Very professional, great communicators, and a convenient process to get my BMW in and out of service to work with my schedule.
New customer and will definitely be back. Great staff (Nate), great reception area, professional and clean. Very impressed, highly recommend.
Always receive great service and feel they have our best interest in mind by providing honest assessments & recommendations vs dealerships where they push unnecessary recommendations as priorities.
This is the first time I have ever taken a vehicle to Oxford Automotive after passing by it for many years. I received a coupon in the mail for a synthetic oil change and tire rotation for an excellent price and decided to support a local business. I was blown away at their attention to detail when I receive a text,…
Excellent, friendly service. These folks are really carving out a market for reasonable cost of servicing a Mercedes Benz vehicle.
Super nice, quick, and a nice waiting area if you are not dropping off your car.
Friendly staff and provided comprehensive information about services that are needed in the futere for my vehicle
Very fast and friendly service. Very detailed pictures and explanations of your vehicle
Knowledgeable. Kept me informed along the way. Professional. Great service. Courteous.
Good experience with these guys. I will be back in the future.
Loved how they sent pictures to my cell phone of everything they did as standard checks with my oil change! Great feature! Will recommend Oxford to all my family and friends!
Great communication, friendly and clean shop. I’ve had the team at Oxford help me several times now with repairs and routine maintenance. Thank you again for fair and honest service.
Easy to talk to and they explain the process well, as well as suggesting services to better my car. Th EU were willing to set up someone to drive me to work on time too! Appreciate the friendly and professional service!
In and out. Very easy. Friendly people
Treated professionally, car maintenance was timely and done well.
Quality and timely service
Great service at a fair price. Nice waiting area, friendly staff. Much cheaper than Valvoline with more service.
New to the Columbus area and I got lucky when I found this shop, they were very thorough with their assessment and repair service. Nice waiting and I will be back here for sure!!
Oxford Automotive always does an excellent job on all my my automobiles needs over the years. I would highly recommend them because of their service and professionalism.
Really impressed with their waiting area. Their descriptions of the services rendered and the services recommended for next visit were clear and concise. Results of full-body inspection were easy to view on my mobile device the moment the inspection was complete. With the coupon it was a great price.
I had an excellent experience with Oxford Automotive Powell! From start to finish, their team was professional, honest, and extremely knowledgeable. They took the time to explain what needed to be done, gave me a fair and transparent estimate, and completed the work quickly without cutting corners. I would highly…
Timely service, detailed work and price breakdowns (with pictures included), and a very comfortable waiting space. Oh, and a coffee bar. C’mon now.
A “hidden gem” of auto repair & service here! By far, my most pleasant experience in an auto shop. Oxford Automotive was referred to me by my Dad, with an accompanying 1st time customer coupon that couldn’t be beat for the services performed. A family-owned company that employs an exceptionally pleasant & highly…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 253 | — |
| General repairs & maintenance | 145 | — |
| Tire rotations | 119 | — |
| Vehicle Inspection | 67 | — |
| Tires | 61 | — |
| Brake service & repair | 57 | — |
| Brakes | 46 | — |
| Auto maintenance | 44 | — |
