Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts
Google reviewers rate Oxi Fresh Carpet Cleaning 4.9 out of 5 based on 132 reviews, with the owner responding to 98% of them. Customers frequently highlight punctuality, professional communication, and thorough cleaning results for carpets, rugs, and furniture. While pricing is generally considered reasonable, some notes mention higher costs or limited options for single-room services. One low-star review criticized a failed service attempt and lack of follow-up after requesting information.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
132 Google reviews we collected
Phrases our text analysis found in 89 written reviews
How often each topic comes up in the written reviews
We read 89 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They came in and were very fast and were able to get the older out be, tech himself was very courteous, very nice.”
“I have used Oxy Fresh for a long time because they do an Awesome job!”
“I got a terrible service and brought different company who did the clean well and this company requested my info and nothing happened!”
“Came and gave me an estimate and was able to provide the service in a timely manner.”
“Would highly recommend their services and use again in the future!”
“Not to mention the price was extremely affordable and you get a text with the scheduled service information with the technicians name and quoted price.”
“Matthew was very professional, efficient, and communicated well.”
“They were very professional, and focused on the integrity of their work.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Oxi Fresh Carpet Cleaning for 5 kinds of job. Pick one to see what they paid and said.
My living room carpet has flooded due to AC leakage.They came in and were very fast and were able to get the older out be, tech himself was very courteous, very nice.It was a good experience.I highly recommend
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 30 | $139–$279 |
| Pet stain & odor removal | 13 | — |
| Upholstery cleaning | 9 | $139–$266 |
| Area rug cleaning | 9 | — |
| Deep clean | 6 | $309–$490 |
4.9 ★★★★★ 132 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great job! Very professional!
Jim, thanks for the wonderful feedback and kind words. We’re glad Oxi Fresh delivered a professional experience. Your support means a lot, Jim.
My living room carpet has flooded due to AC leakage.They came in and were very fast and were able to get the older out be, tech himself was very courteous, very nice.It was a good experience.I highly recommend
Deedee, we’re glad Oxi Fresh could move quickly to help with your flooded carpet and make the experience a positive one. It’s great to hear the technician was courteous and efficient while tackling the damage. Thank you for recommending us, Deedee—we appreciate your trust.
Came and gave me an estimate and was able to provide the service in a timely manner. Polite and professional.
Patty, thank you for sharing your experience with Oxi Fresh. We’re glad the estimate and service were handled promptly, and that our team came across as polite and professional. Your feedback means a lot, and we appreciate you choosing Oxi Fresh.
pretty pricey but gabby (sp?) was super friendly and fast. would use them again in a pinch!
Steven, Thanks so much for taking the time to rate us here in Creve Coeur. We're so happy you chose Oxi Fresh for your carpet cleaning needs.
Steven did a nice job. On time, communicated well, and consciencious.
It was a pleasure to service your home Aaron! We’re so thrilled knowing you love the outcome of your carpet cleaning. We look forward to seeing you for any future services! Thank You, Oxi Fresh of Creve Coeur
Great job! Kellen was awesome and couch is like brand new
Hello Laura, Thank you for taking the time to leave a 5 star review. We are so happy knowing services provided were up to your satisfaction! Please feel free to give us a call if you ever have any questions or need any future services. Thank You, Oxi Fresh of Creve Coeur
JENNA was Absolutely Amazing I will continue to do business with OXI CLEAN .. Because of HER 😌.. GREAT ATTENTION TO DETAIL AND CARE
It was a pleasure to service your home Nicole! We’re so thrilled knowing you love the outcome of your carpet cleaning. We look forward to seeing you for any future services! Thank You, Oxi Fresh of Creve Coeur
I have used Oxy Fresh for a long time because they do an Awesome job! Haley was so nice and courteous! Will definitely use them again.
Thanks so much for taking the time to leave a 5-star review Cindy! We’re so happy you chose Oxi Fresh for your carpet cleaning needs. Please feel free to reach out if you ever have any questions. Thank You, Oxi Fresh of Creve Coeur
Professional, friendly service!
Hello James, Thank you for taking the time to leave a 5 star review. We are so happy knowing services provided were up to your satisfaction! Please feel free to give us a call if you ever have any questions or need any future services. Thank You, Oxi Fresh of Creve Coeur
Always able to accommodate an appointment pretty quickly. Greg was a great technician and wouldn't take anything other than perfection before leaving. We spilled an entire bottle of soy sauce on our rug and it looks better than before. He did great!!!
It was a pleasure to service your home Samantha! We’re so thrilled knowing you love the outcome of your carpet cleaning. We look forward to seeing you for any future services! Thank You, Oxi Fresh of Creve Coeur
Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts
