Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Oxi Fresh Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%39+2.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Oxi Fresh Carpet Cleaning

Lawrenceville, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 345 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oxi Fresh Carpet Cleaning is better than 92% of carpet cleaning.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oxi Fresh Carpet Cleaning is better than 79% of carpet cleaning.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Oxi Fresh Carpet Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oxi Fresh Carpet Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oxi Fresh Carpet Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oxi Fresh Carpet Cleaning is better than 39% of carpet cleaning.D
39

Reviews for your job

Customers hired Oxi Fresh Carpet Cleaning for 8 kinds of job.

Oxi Fresh Carpet Cleaning for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 11

All 10 Google reviews tagged “Moving-related cleaning”

ShamikaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was moving out of my old apartment and wanted to make sure to give the apartment back in the same condition that we received it. Oxi Fresh (Brandon) came through for us. They got ALL of the spots out and did an amazing job within a short time frame. He arrived on time and was quick with his service. I am happy…

Customer photo from Shamika's review
Carpet steam cleaningMoving-related cleaning+ Quality+ Professionalism+ Value
Meleah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon was a great technician, very nice and helpful. Worked quickly. Job well done. Overall the company I would rate a 10/10!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Al-Mahti5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Definitely ended up getting my deposit back after Brandon came and used his magic.

Moving-related cleaning+ Quality+ Professionalism
Broderick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The member was very prompt with his response, and very professional. The service provided was very helpful and will be utilized in the future

General carpet cleaningMoving-related cleaning+ Professionalism
YasmineLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing people and amazing work. They are responsive, on time and true professionals. Left our carpets really clean. Cannot recommend them enough!!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
catherine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were able to promptly fit me in on short notice which was greatly appreciated!!! My carpets looked brand new and fresh when moving out of my old home!! Excellent service!

General carpet cleaningMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Jayden3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carpet cleaning done right he was on time, finished with an excellent job and kept his business very professional

Deep cleanMoving-related cleaningStandard cleaning+ Quality+ Professionalism
Frankie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I will highly recommend this company. Very satisfied with Quality, Responsability, timing.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Abby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job! We were very pleased with how well our carpets turned out. We have two children and had to move out of a rented home, they were able to make the stains left by our children nonexistent!

Moving-related cleaning+ Punctuality+ Quality+ Professionalism
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General housekeepingMoving-related cleaningStandard cleaning+ Punctuality+ Quality+ Professionalism

Price

$149-44% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 25%Overpriced 0%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning71$170–$334
Standard cleaning42$158–$290
Carpet steam cleaning26$176–$340
Pet stain & odor removal25$139–$360
Deep clean18$297–$471
Area rug cleaning12$170–$447
Upholstery cleaning12$189–$359
Moving-related cleaning10$251–$705

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