HVAC contractor · Oxnard, CA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%87+55.3Reliability 28%86+24.3Replies to reviews 8%42+3.5Experts Score= 83Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#116 of 131 HVAC contractorsiPosition by Experts Score among all companies we track in this category. · better than 12%
4.8★★★★★43 Google reviews · 8 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Oxnard Value Heating Services 4.8 out of 5 based on 43 reviews. Customers frequently praise the company for prompt arrival, transparent communication, and affordable pricing for furnace and air conditioning repairs. Technicians are described as knowledgeable and professional, often completing work quickly. However, one low-star review notes a pattern of missed appointments where a technician failed to show up or call for an estimate, a complaint previously reported by the same customer.
Google rating: 4.8 out of 5 from 43 reviews (93% five-star).
Reviews on this page: 43 Google reviews (38 with written comments).
Owner responses: the business replied to 23% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
This companyHVAC Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oxnard Value Heating Services: 87/100 on this factor. Category median: 94.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oxnard Value Heating Services: 86/100 on this factor. Category median: 93.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oxnard Value Heating Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oxnard Value Heating Services: 42/100 on this factor. Category median: 99.C
42
Bar = this company · dark tick = category median.
Star ratings
43 Google reviews we collected
4.8of 5
5 stars4093%
4 stars12%
3 stars00%
2 stars12%
1 star12%
Praise vs complaints
Phrases our text analysis found in 38 written reviews
97%praise
Praise6997%
Complaints23%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2028%
Staff & attitude1825%
Quality & results1217%
Would recommend1014%
Honesty & trust68%
Communication34%
Price & value23%
What customers talk about
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“But they did some emergency furnace repair right away.”
“They arrived fast and their technician was extremely reliable and knowledgeable.”
“It exceeded my expectations, and the unit is working well again.”
“We will call them again and recommend them to others.”
“I highly recommend them for anyone needing reliable heating repairs.”
“They were so warm and easy to talk to, I had no hesitation asking for help.”
“The price was very reasonable, and it was perfect timing since their technician completed the job to a high standard.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Oxnard Value Heating Services for 1 kind of job. Pick one to see what they paid and said.
Alorro,1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Had a full heating system check before it got really cold and they found an issue I wouldn’t have noticed, glad I didn’t wait
Tiff1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I panicked when the house got cold. But they did some emergency furnace repair right away. They arrived fast and their technician was extremely reliable and knowledgeable.
peanut1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Reliable and professional. Their technician did a solid job fixing my AC. It exceeded my expectations, and the unit is working well again. I’ll be calling them back.
Eloise1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They were so warm and easy to talk to, I had no hesitation asking for help. The technician handled both my AC and furnace repairs really well and even did a little extra without charging more. It was a perfect repair. We will call them again and recommend them to others.
Kaydee1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I was lucky to find this repair company. The technician fixed my AC that wasn’t blowing cold air in under an hour. Really impressive work!
Lander1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The technician quickly identified the issue with our AC and completed the repair in under an hour. The service charge was within my budget, and I appreciate how friendly and professional he was throughout the process. The customer service was excellent and effective. I strongly recommend their services for your AC problems.
Had a full heating system check before it got really cold and they found an issue I wouldn’t have noticed, glad I didn’t wait
Response from the owner · 8 months ago
We are gratified that our proactive inspection detected an issue before it escalated. Preemptive diagnostics are integral to ensuring uninterrupted comfort during the colder months, and your acknowledgment is sincerely appreciated.
Tiff Yuri1 reviewiTotal number of Google reviews Tiff has written across all businesses on Google Maps, not just this one.
I panicked when the house got cold. But they did some emergency furnace repair right away. They arrived fast and their technician was extremely reliable and knowledgeable.
Response from the owner · 8 months ago
Thank you for recognizing our rapid-response emergency service. Restoring your furnace swiftly with precision and reliability embodies our commitment to alleviating urgent discomfort with competence and professionalism.
peanut llorca1 reviewiTotal number of Google reviews peanut has written across all businesses on Google Maps, not just this one.
Reliable and professional. Their technician did a solid job fixing my AC. It exceeded my expectations, and the unit is working well again. I’ll be calling them back.
Response from the owner · 8 months ago
We are pleased that our technician’s meticulous work surpassed your expectations. Delivering consistent, reliable AC performance reflects our dedication to technical excellence and client satisfaction.
Eloise1 reviewiTotal number of Google reviews Eloise has written across all businesses on Google Maps, not just this one.
They were so warm and easy to talk to, I had no hesitation asking for help. The technician handled both my AC and furnace repairs really well and even did a little extra without charging more. It was a perfect repair. We will call them again and recommend them to others.
Response from the owner · 8 months ago
Your appreciation of both our professionalism and personable approach is valued. Performing comprehensive repairs while attending to the smallest details without additional charge reflects our ethos of thorough, conscientious service.
Kaydee Adena1 reviewiTotal number of Google reviews Kaydee has written across all businesses on Google Maps, not just this one.
I was lucky to find this repair company. The technician fixed my AC that wasn’t blowing cold air in under an hour. Really impressive work!
Response from the owner · 8 months ago
We are delighted that the AC repair was completed expeditiously and effectively. Precision and timeliness are hallmarks of our service philosophy, and we are glad it made a positive difference in your home comfort.
Lander Anglin1 reviewiTotal number of Google reviews Lander has written across all businesses on Google Maps, not just this one.
The technician quickly identified the issue with our AC and completed the repair in under an hour. The service charge was within my budget, and I appreciate how friendly and professional he was throughout the process. The customer service was excellent and effective. I strongly recommend their services for your AC problems.
Response from the owner · 8 months ago
It is wonderful to hear that the repair was efficient, budget-conscious, and professionally executed. Ensuring clarity, friendliness, and technical excellence is central to the experience we strive to provide each client.
Rally Mae Bastona1 reviewiTotal number of Google reviews Rally has written across all businesses on Google Maps, not just this one.
Our furnace conked out when it was freezing, and these guys were out here in a flash and got it roaring back to life.
Response from the owner · 8 months ago
Thank you for highlighting our swift response during extreme weather. Restoring your furnace to dependable operation promptly exemplifies our unwavering commitment to emergency HVAC service.
Angielica Verez1 reviewiTotal number of Google reviews Angielica has written across all businesses on Google Maps, not just this one.
They fixed my AC that wouldn't stop running. Saved me some money on the electric bill
Response from the owner · 8 months ago
We appreciate your acknowledgment of the energy-saving impact following the AC repair. Delivering cost-effective, sustainable solutions while restoring optimal performance is a priority we take seriously.
Myrna Biadog1 reviewiTotal number of Google reviews Myrna has written across all businesses on Google Maps, not just this one.
This was my first time using their service, and it was excellent. The technician was highly skilled and focused on fixing the furnace, and he got the job done with ease. I’ll definitely recommend their repair service to everyone I know!
Response from the owner · 8 months ago
It is gratifying to know that our technician’s skill and focus resulted in a seamless first-time service experience. Ensuring repairs are executed efficiently and to the highest standard remains our constant objective.
Laravel Dejos1 reviewiTotal number of Google reviews Laravel has written across all businesses on Google Maps, not just this one.
This company and its technician did an amazing job with my home furnace repair. The price was very reasonable, and it was perfect timing since their technician completed the job to a high standard. Great service overall, and I'd definitely hire them again!
Response from the owner · 8 months ago
We are thrilled that our technician provided timely, expert furnace repair at a fair price. Consistently delivering high-quality service with precision and reliability is the standard we endeavor to maintain for all clients.
