How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%6+0.4Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREP&M Automotive
Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #376Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 4,724 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired P&M Automotive for 8 kinds of job.
P&M Automotive for battery
Clear ✕All 106 Google reviews tagged “Battery” · showing 40
This was a AAA call for my grandson‘s car that wouldn’t start and had a flat tire. Spencer got there in a very timely manner. Got this car started and was very patient and kind with my grandson who is very new to driving and cars and gave him instructions on a few other things along with how to get into the car with…
Ivan #56 helped me when I was stranded just before midnight . It was a road side service, my car engine couldn’t start. The battery was off, it was very hard to access the battery but Ivan managed maneuvering around the engine to identify where the battery was hiding. he really worked hard trying to find the…
Matt driver 675 came out for a triple,AAA call and did a fantastic job. Explained what was wrong with my battery and plus I love P &M. That is where I take my vehicles. They're a great crew and a great business.
Matt was on time and very knowledgeable. He jumped my battery and even gave air to my tires when I originally just needed my van to turn on. He noticed my tires were low in air and he was very right. He made the whole process easy. Great service and highly recommend!
efficient, quick and friendly. handled my issue with ease. thank you!
Ivan (#56) was efficient, professional, and kind! What more could you ask for?
Matt was very thorough and polite. Thank you for your services.
Called AAA to get a jump start for my car. Matt (675) from P&M Automotive was at my location within 15-20 minutes from when I called. Matt was very professional and once the vehicle was started ran a couple of test to make sure the battery, alternator, and other systems were working correctly. I would highly recommend P&M Automotive for roadside service.
We need our car towed and Billy P, our tow guy, was able to jump and bring our car back. He was really nice and friendly. Gave us some tips and advice for to do if our car dies again. He was a total bro. Thanks!
Marcus was fantastic! He responded quickly, professionally, & was friendly when our car wouldn’t start. Thankfully no towing necessary, just a knowledgeable jump start.
Matt was quick and efficient at getting my mother up and running.
Marcus came out to help us after an accident professional and got our car out of traffic.
David replaced my battery quickly and efficiently. I have no reservations at all in having P&M professionals work on my car. Thank you David!
Cody was friendly and professional. He took the time to check out possible other issues. Very satisfied. Thank you
Cody was able to respond quickly and was super helpful!
Cody came out to house in less than hour from my phone call. He jumped my car battery and tested the battery. He suggested I need a new battery. He was very professional and pleasant.
Cody was fantastic with helping out my sister and swapping out her dead car battery, super friendly 10/10 would recommend
Cody was who responded to our AAA call when our car wouldn’t start, and promptly found and solved the issue. He was great to chat with and was quick to send us on our way after an efficient battery replacement! Very much appreciated!
I called AAA for assitance. I didn't have to wait long, and I was home, so not in a hurry or stranded. Cody came out to help me with a dead battery, right away. He was so helpful, friendly and kind. He had been to the farm before to help my mom out and went above and beyond to help me out too. A very good…
Marcus was super nice and helpful, he got our car started within minutes and we were all set! Thanks again
Great service, super fast, and friendly staff to talk to
Cody arrived within 15 minutes, determined our battery was dead, and not only replaced it with a new one, but adjusted all settings. Very professional in explaining all things to us and worked efficiently.
Super fast, friendly, and great customer service. Thank you Marcus!
Today was my first time calling AAA and I had no idea what to expect, but when he arrived to jump my car Javier was very helpful and friendly. He was able to run a diagnostic and replace my battery in no time. I’ll definitely call again if anything else comes up with my car! Thanks again Javier!
Quick and very friendly.
Vehicle was in an accident a few last week. driver side door was the only side with a lock (impacted side). Car battery died and I couldn’t use the key to manually open the door. Thankfully Javier Mota came out and was able to unlock the door and jump the car within minutes.
Had some trouble this afternoon with my battery & had the pleasure of having Javier. He was quick with figuring out it was just a new battery that was needed, which was a relief that it wasn’t my starter or alternator (hallelujah). Again, appreciate the quick & great service!
Javier JUST finished getting me on my way to work. Replaced my battery; had it replaced by AAA in dec'22, and have had it jumped at least twice before. Didn't have the paperwork immediately on hand. Javier started replacing it WHILE I went inside to find my files. He got here maybe 10 minutes after I hung up from…
Javier arrived within 20 minutes, jumped the battery and I was on the road 5 minutes later. Great service!
Marcus did a great job helping me with my dead battery. He was super quick and friendly, he answered all the questions I had, and he got the job done perfectly. I would definitely recommend his services.
The service was awesome! Dave was really nice, fast and professional. #647
Cody was awesome; friendly, knowledgeable, flexible, and so helpful. Thanks, Cody. This review comes from 2 People; John and Diane. Please apply 2 very positive reviews from us for Cody. Diane is unable to access the google reviews, so this review is from both of us! Thanks.
AAA sent us P&M Automotive to jump our car. Cody was fast, cheerful, and professional.
Cody rescued me when my car battery died unexpectedly. He is the type of person everyone would love to have show up when their vehicle is causing problems. Not only was he very professional, talking me through every step of his evaluation and what he recommended, he was also incredibly friendly and easy to have a…
Cody went above and beyond and was the most helpful AAA person I have ever encountered in my 26 years and that says a lot!!! Thank you Cody!!!
David (647) is incredible! He very quickly diagnosed my car’s issue and replaced the battery immediately. Thanks to David’s expertise we were able to get back on the road quickly and safely.
Cody with P&M was incredibly helpful, friendly, knowledgeable, and professional. We had two separate issues with both of our vehicles and he was able to quickly resolve both issues. Highly recommend P&M.
Marcus is my favorite of the P&M family. Great attitude, fast, and efficient with service!! If you don’t go to these guys for your automotive needs, then what are you doing?!
Cody did great!
Cody was very helpful and did an excellent job!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 587 | — |
| Battery service | 277 | — |
| Special vehicle towing | 129 | — |
| Battery | 105 | — |
| Tire change | 86 | — |
| Car lockouts | 46 | — |
| General repairs & maintenance | 34 | — |
| Tires | 22 | — |
