P&M Automotive

This was a AAA call for my grandson‘s car that wouldn’t start and had a flat tire. Spencer got there in a very timely manner. Got this car started and was very patient and kind with my grandson who is very new to driving and cars and gave him instructions on a few other things along with how to get into the car with… Read full review

Ivan #56 helped me when I was stranded just before midnight . It was a road side service, my car engine couldn’t start. The battery was off, it was very hard to access the battery but Ivan managed maneuvering around the engine to identify where the battery was hiding. he really worked hard trying to find the… Read full review

Matt driver 675 came out for a triple,AAA call and did a fantastic job. Explained what was wrong with my battery and plus I love P &M. That is where I take my vehicles. They're a great crew and a great business.

Matt was on time and very knowledgeable. He jumped my battery and even gave air to my tires when I originally just needed my van to turn on. He noticed my tires were low in air and he was very right. He made the whole process easy. Great service and highly recommend!

efficient, quick and friendly. handled my issue with ease. thank you!

Ivan (#56) was efficient, professional, and kind! What more could you ask for?

Matt was very thorough and polite. Thank you for your services.

Called AAA to get a jump start for my car. Matt (675) from P&M Automotive was at my location within 15-20 minutes from when I called. Matt was very professional and once the vehicle was started ran a couple of test to make sure the battery, alternator, and other systems were working correctly. I would highly recommend P&M Automotive for roadside service.

We need our car towed and Billy P, our tow guy, was able to jump and bring our car back. He was really nice and friendly. Gave us some tips and advice for to do if our car dies again. He was a total bro. Thanks!

Marcus was fantastic! He responded quickly, professionally, & was friendly when our car wouldn’t start. Thankfully no towing necessary, just a knowledgeable jump start.

Matt was quick and efficient at getting my mother up and running.

Marcus came out to help us after an accident professional and got our car out of traffic.

David replaced my battery quickly and efficiently. I have no reservations at all in having P&M professionals work on my car. Thank you David!

Cody was friendly and professional. He took the time to check out possible other issues. Very satisfied. Thank you

Cody was able to respond quickly and was super helpful!

Cody came out to house in less than hour from my phone call. He jumped my car battery and tested the battery. He suggested I need a new battery. He was very professional and pleasant.

Cody was fantastic with helping out my sister and swapping out her dead car battery, super friendly 10/10 would recommend

Cody was who responded to our AAA call when our car wouldn’t start, and promptly found and solved the issue. He was great to chat with and was quick to send us on our way after an efficient battery replacement! Very much appreciated!

I called AAA for assitance. I didn't have to wait long, and I was home, so not in a hurry or stranded. Cody came out to help me with a dead battery, right away. He was so helpful, friendly and kind. He had been to the farm before to help my mom out and went above and beyond to help me out too. A very good… Read full review

Marcus was super nice and helpful, he got our car started within minutes and we were all set! Thanks again

Great service, super fast, and friendly staff to talk to

Cody arrived within 15 minutes, determined our battery was dead, and not only replaced it with a new one, but adjusted all settings. Very professional in explaining all things to us and worked efficiently.

Super fast, friendly, and great customer service. Thank you Marcus!

Today was my first time calling AAA and I had no idea what to expect, but when he arrived to jump my car Javier was very helpful and friendly. He was able to run a diagnostic and replace my battery in no time. I’ll definitely call again if anything else comes up with my car! Thanks again Javier!

Quick and very friendly.

Vehicle was in an accident a few last week. driver side door was the only side with a lock (impacted side). Car battery died and I couldn’t use the key to manually open the door. Thankfully Javier Mota came out and was able to unlock the door and jump the car within minutes.

Had some trouble this afternoon with my battery & had the pleasure of having Javier. He was quick with figuring out it was just a new battery that was needed, which was a relief that it wasn’t my starter or alternator (hallelujah). Again, appreciate the quick & great service!

Javier JUST finished getting me on my way to work. Replaced my battery; had it replaced by AAA in dec'22, and have had it jumped at least twice before. Didn't have the paperwork immediately on hand. Javier started replacing it WHILE I went inside to find my files. He got here maybe 10 minutes after I hung up from… Read full review

Javier arrived within 20 minutes, jumped the battery and I was on the road 5 minutes later. Great service!

Marcus did a great job helping me with my dead battery. He was super quick and friendly, he answered all the questions I had, and he got the job done perfectly. I would definitely recommend his services.

The service was awesome! Dave was really nice, fast and professional. #647

Cody was awesome; friendly, knowledgeable, flexible, and so helpful. Thanks, Cody. This review comes from 2 People; John and Diane. Please apply 2 very positive reviews from us for Cody. Diane is unable to access the google reviews, so this review is from both of us! Thanks.

AAA sent us P&M Automotive to jump our car. Cody was fast, cheerful, and professional.

Cody rescued me when my car battery died unexpectedly. He is the type of person everyone would love to have show up when their vehicle is causing problems. Not only was he very professional, talking me through every step of his evaluation and what he recommended, he was also incredibly friendly and easy to have a… Read full review

Cody went above and beyond and was the most helpful AAA person I have ever encountered in my 26 years and that says a lot!!! Thank you Cody!!!

David (647) is incredible! He very quickly diagnosed my car’s issue and replaced the battery immediately. Thanks to David’s expertise we were able to get back on the road quickly and safely.

Cody with P&M was incredibly helpful, friendly, knowledgeable, and professional. We had two separate issues with both of our vehicles and he was able to quickly resolve both issues. Highly recommend P&M.

Marcus is my favorite of the P&M family. Great attitude, fast, and efficient with service!! If you don’t go to these guys for your automotive needs, then what are you doing?!

Cody did great!

Cody was very helpful and did an excellent job!

David did a great job today! The battery died in my car. AAA said it would be an hour before anyone would be out, and P&M was there in 15 minutes. David was professional and quick. Thanks so much for the great service!

Cody Very professional. I was stuck on the side of the road with a blown tire he was fast very courteous and very professional I could not say enough good things about Cody.

We used P&M through AAA. Had an issue with our car and was pretty sure we needed a tow to the shop. Cody from P&M came first and was super quick to get here and trouble shoot. Fixed the issue but recommended we call out for a battery truck. Aaron came next and arrived WAY faster than the original quoted time through… Read full review

David #647 was the best! He came out twice for two different cars and had the best service!

scheduled a battery replacement for my Subaru through AAA and Cody from P&M showed up 30 minutes later! He was super fast, professional and knowledgeable, and came right in to my garage to test and replace my dead battery. 10/10 would call again!

My car died and sadly jumping it wouldn’t work, so I called AAA and was given the estimated time of an hour but thankfully Cody from P&M arrived within 20 minutes! He was super helpful, informative and transparent, which was awesome since I know nothing about cars. Cody was also super personable and made this… Read full review

The battery in my car was shot , so I called AAA to get it fixed and thankfully Cody arrived 20 minutes early than expected, which was really nice. He was very informative/ transparent, and was able to keep a conversation while doing his job. Overall Cody made this process fast, easy and enjoyable.

I needed to get my car jumped so I gave AAA a call and ten minutes later Cody from P and M arrived to help me out. He was friendly and quick to work. He ended up replacing the battery in no time and also found out that someone sawed off part of the catalytic converter for precious metals. So exciting.... Anyways, I recommend P and M

Needed a new battery and their battery tech cody cae out and got me on the road in no time. He was quick professional and very knowledgeable would definitely recommend them 👍🏽

Cody was the best! He diagnosed the battery problem right away, changed it on site and gave me great advice on how to take care of my car. He was professional and courteous and, while I hope I won’t NEED mechanical work again, if I do I’m glad to know they’re there!

We faced a unique situation maintaining/repairing a 2002 Buick, that had been stored in Salem for over one year, to be roadworthy for move to Seattle. Entire transaction with Jason was handled remotely by phone and e-mail: initial work scope discussions, tow from garage storage location to shop, comprehensive… Read full review

My car battery died right before my evening commute home. David (647) got to me so quickly and was able to replace my battery in no time! David was so friendly and professional. He replaced my battery in the dark while in was raining faster than I thought possible! David provides such great costumer service and I… Read full review

Cody did amazing and was very professional with his service of replacing the battery for my vehicle. I cannot thank him enough. Semper Fidelis brotha.

David came to jump my GMC Sierra 1500 SLT, as my original, stock, battery had finally given up after 6 years. I had intended to get my truck started and go somewhere to get a battery. Didn’t have to! David had the battery I needed, right in the back of his pickup! How cool was that? The price was right with a 3 year… Read full review

Woke up to a dead battery, Cody showed up promptly and was a life saver! He was friendly and very informative, he walked me through everything and was able to get a new battery installed in no time! Very thankful for Cody and the P & M team.

I called AAA for a battery and Cody came to the rescue. He was professional, friendly and knowledgeable about cars/batteries. Because of this experience I will go to P&M in the future.

Travis was amazing!! He helped identify the problem and saved me alot of money!!

David was great! His number is 647.

Cody responded to my AAA roadside assistance call. Performed a test and explained and reviewed the test with me. He replaced my old dead battery with a new one. Appreciate his friendly attitude and attention to details. 15 star rating.

Cody was very professional, happily shares his knowledge regarding the issue at hand, he is detailed oriented & represented the company well.

Cody was awesome! Saved the day! Super polite and very knowledgeable about my deisel. I was on the go in no time at all!

My battery died and David from P&M came out to my house to change my battery and he was able to check my alternator to make sure it was just a battery issue, thank goodness it was. While he was under the hood he also found that I had a leak in my radiator, which I was completely unaware of, also good info. He was… Read full review

David did an amazing job, great communication, professional, friendly and explained things thoroughly. We were stranded and he took great care of us to get us back on our way. Would highly recommend him and this business again!

Cody did an awesome job. Very thorough and knowledgeable. Showed me the info and explained things to me.

Thank you Cody!! My battery failed and my key fobs would not work. Within 20 mins he showed up replaced my battery and helped me on my way. Even fixed my windshield wipers!! He was very professional and a pleasure to speak with :-)

Driver #647 David checked battery, starter and alternator. Bad battery. David clearly explained everything he was doing and very transparent. I was ecstatic he had a battery for my car and could install on the spot. He swiftly installed new battery and showed me it tested at 810 cranking amps! Yeah! Very pleased… Read full review

I had to go to an emergency animal hospital with our cat, Max, who was wheezing and sneezing. While we were waiting outside the building I wanted to turn on the radio and discovered that my car battery was dead. I call AAA and P&M sent Cody to us to check and/or replace my battery. Cody was efficient,… Read full review

We called AAA for dead battery in 2015 Camry in Garage. Cody from P&M arrived within 10 minutes, diagnosed issues, and installed new AAA Battery. Cody was friendly, knowledgeable and efficient. We were impressed, and thankful for the professional service.

We called to have our battery replaced and Cody came out and did a wonderful job. He was thorough, courteous, and provided great customer service. Would highly recommend!!

Travis was on time, fast, efficient, and had fantastic customer service! Would highly recommend!!

Cody. Did great!!!!

Cody came to handle dead battery call through AAA. Start to finish, working with Cody was excellent…. Personable, professional and knowledgeable. Two thumbs up😁👍👍🙏Thank you for getting us on the road again🙏

I would like to thank Travis for coming to my location this evening where I was stranded and in need of a jumpstart. Travis provided prompt and professional service and got me back on the road asap. Thank you, I look forward to using your roadside assistance services and your shop for any future needs.

Cody provided excellent customer service. He was knowledgeable, professional, and friendly. Thank you for the battery service! Keep up the good work.

Cody from P/M was awesome! He arrived quickly after I called AAA and replaced my car battery after he explained me every step of the way. Cody was friendly, helpful, knowledgeable, and COVID safe. Thank you, Cody!

Omar was fantastic. He arrived quickly and was friendly, helpful, and professional. My daughter described the problem with her car and he was able to figure out the issue and provide the temporary fix of a jump start so she could carry on with her day. Thanks, Omar!

Just need to say Cody was great. On time,very professional and very pleasant. Diagnosed the issue,replaced battery quickly and professionally. Thanks for the great service. You represent your company well.

My service with Cody at P&M auto repair was far and above a previous experience with another company. He is knowledgeable, thorough, patient and friendly. He quickly came out on a call for my dead battery. This was my second call in three months for this car. Cody checked the health of my battery and educated me on… Read full review

Today was my first time using P&M after my car battery died. Cody arrived quickly via my call to triple A and he was thorough informing me what he was doing every step of the way to check my battery diagnosis. Cody was also respectful about social distancing and wore a mask the entire time. Cody worked efficiently… Read full review

We had an amazing young man named Cody, who replaced our battery. He was friendly, efficient, and knowledgeable. I would recommend him to anyone.

I used them through AAA to get a tow. Travis was very helpful, and professional. He figured out the problem with my car, and towed it to get it fixed.

I called AAA when my car wouldn't start. David (#647) was out at my place promptly, I even received text messages with reminders about his location and when he arrived so I knew when to come outside. Once he arrived, he was clear about directions and I only had to start the car once for diagnostics and another time… Read full review

Cody made quick turnaround time when I needed it while still keeping me in the know. Old battery to new battery. Give this man a medal, he is a champion of Salem auto service, nay, the entire world of auto service. Carry on!

Cody was very prompt, informative and efficient. Also, very clean and professional

Had a faulty battery, not that I knew enough to diagnose that. Cody arrived very fast, was knowledgeable, friendly, and conscious of social distancing. Very good service!

I received road assistance from P&M Automotive as part of a AAA assistance request. Cody arrived to our location and provided exceptionally good service. Cody was not only knowledgeable and efficient, but he took all the necessary time to walk me through the process and provide useful information. Because of this… Read full review

On time to the minute from my AAA quote. Best covid protocols possible which was very appreciated as my husband is in 4 high risk categories. Clear answers to prevent reoccurence of the problem.

Your employee Travis had helped me with my battery. He gave knowledge that was very easy to understand. He was formal and was very nice. He was able to keep the conversation going and made me feel like I walked away learning something. Thanks to Travis.

My sons car was dead and P&M was sent to come and jump him or haul the car out. Travis was the guy that helped us. Travis was very friendly was willing to talk to my son and help trouble shoot while we were letting the car run. Great guy would use them again.

I was stranded at work with a dead battery, so I used my AAA, and P & M employee David (647) was sent out. He was so nice, efficient and he wore a mask the entire time. He made quick work of diagnosing and swapping out my battery. I really appreciated his manner and sense of urgency. Highly recommend.

Cody replaced our 12V battery on our Prius. He was very friendly and knowledgeable. Explained everything and ran all tests to be sure a new battery was necessary and the new battery was working. It was blazing hot today, and he was unbelievably pleasant.

Needed a jump start late at night. Travis came out in a timely manner and got the car running quickly and even offered us some advice as to the state of the rest of the car, and some things we should probably get checked out soon. Great service!

Called AAA when car wouldn’t start after being parked in garage several days. AAA sent a battery/charging system technician from P&M. Cody arrived within the expected time and was very professional, thorough, and conscientious. He evaluated everything and replaced the battery (it was 8 years old). Everything else… Read full review

The Tech, 647 David was amazing! He explained everything in detail and also showed me his computer explaining the results of each test. We opted for a new battery and he had it on his truck, Very professional and friendly 5 star service, I would use them for any car needs they provide,

Cody was prompt, informative. He offered to replace my moms battery right there, but was not pushy at all. I would definitely recommend Cody and P & M.

Cody was great, super helpful during the battery install!

Cody came out on a AAA call. This guy was awesome. He explained every step, and was absolutely delightful to work with. Turns out it was just a battery, he replaced it right then and there. Highly recommend P&M Automotive

Travis arrived promptly and was very helpful! Got my battery charging fast!

Travis was great! Super helpful got us going real fast with no issues!

David (647) did a great job, was fast and efficient and practiced good social distancing protocol. Also did a good job of explaining to me what had been wrong with my vehicle.