How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%6+0.4Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREP&M Automotive
Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #376Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 4,724 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired P&M Automotive for 8 kinds of job.
P&M Automotive for battery service
Clear ✕All 277 Google reviews tagged “Battery service” · showing 20
Matt 675 came out and jumped my dead battery on a AAA call. He was very pleasant and made sure that I knew how long to leave the car running. Very reassuring!
Jesse (648) was wonderful!! I thought I needed a tow. My car wouldn’t start, lights on the dash were blinking and said to check AWD. As soon as he heard what was going on he knew it was the battery. He stayed on the phone with me talking me through using the jump starter that I had. It wouldn’t fully start. He came…
Matt (tech 675) come out to help get our vehicle started. The vehicle has sat for a few months and is a hybrid, so it is not a run of the mill jump start. There was nothing even showing on the dash. He got it so we could access the battery, did a check and found the battery had a dead cell. He replaced it with…
The service that Matt (driver 675) provided was exceptional. He communicated clearly and pleasantly. He made the interaction around a dead car battery on Mattia's car very smooth. I can’t thank you enough.
David gave a super helpful and informative battery service, and finished up in about 20 minutes. Extremely nice, too!
Matt was very insightful and professional.
I recently placed a scheduled request through AAA for a mobile car battery evaluation and replacement. Within 20 minutes of the start of my time slot, Matt (675) arrived and helped me out. His service and expertise were fantastic! Before replacement, he verified the status of the battery and confirmed with me…
Ivan #56 helped me when I was stranded just before midnight . It was a road side service, my car engine couldn’t start. The battery was off, it was very hard to access the battery but Ivan managed maneuvering around the engine to identify where the battery was hiding. he really worked hard trying to find the…
Matt was quick to respond and to replace my battery. He shared all readings and explained everything.
Very helpful, prompt and courteous. Really appreciate the thorough service today! Thank you!
Unfortunately my vehicle needed a new battery urgently. I called AAA and they sent out Matt from P&M. He arrived quickly and was knowledgeable. Matt was kind and helpful! Thanks!
He was an immense amount of help!
Really helped me out! Super nice and fast service!!
He was quick and helpful and forewarned me about how not to have a dead battery
Matt, driver 675, kept us informed about his arrival time and quickly determined the problem with our car. He is very pleasant to deal with!
Matt was on time and very knowledgeable. He jumped my battery and even gave air to my tires when I originally just needed my van to turn on. He noticed my tires were low in air and he was very right. He made the whole process easy. Great service and highly recommend!
Very prompt, excellent service. Matt was extremely helpful and knowledgeable. In addition he was friendly and personable. Very highly pleased with his service.
Matt was friendly, efficient & helpful! Got my car running quickly and gave me some good information on what I might need to keep an eye on.
David was my tech. I put in a request requested about 1:20 PM David was here by 2:10 PM. And David was done installing my battery by 2:45 PM. Thank you so much for the assistance AND The information about what was needed and why. I appreciate the fact that you were here super quick I appreciate that you were in and out within a super quick timeframe.
Saved the day! Because my car loves when I leave the lights on all day apparemtly...not. Came to my work quick easy...saved me!! Thamks Ivan #56
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 587 | — |
| Battery service | 277 | — |
| Special vehicle towing | 129 | — |
| Battery | 105 | — |
| Tire change | 86 | — |
| Car lockouts | 46 | — |
| General repairs & maintenance | 34 | — |
| Tires | 22 | — |
