How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%6+0.4Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREP&M Automotive
Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #376Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 4,724 Google reviews
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Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired P&M Automotive for 8 kinds of job.
P&M Automotive for battery service
Clear ✕All 277 Google reviews tagged “Battery service” · showing 260
Matt 675 came out and jumped my dead battery on a AAA call. He was very pleasant and made sure that I knew how long to leave the car running. Very reassuring!
Jesse (648) was wonderful!! I thought I needed a tow. My car wouldn’t start, lights on the dash were blinking and said to check AWD. As soon as he heard what was going on he knew it was the battery. He stayed on the phone with me talking me through using the jump starter that I had. It wouldn’t fully start. He came…
Matt (tech 675) come out to help get our vehicle started. The vehicle has sat for a few months and is a hybrid, so it is not a run of the mill jump start. There was nothing even showing on the dash. He got it so we could access the battery, did a check and found the battery had a dead cell. He replaced it with…
The service that Matt (driver 675) provided was exceptional. He communicated clearly and pleasantly. He made the interaction around a dead car battery on Mattia's car very smooth. I can’t thank you enough.
David gave a super helpful and informative battery service, and finished up in about 20 minutes. Extremely nice, too!
Matt was very insightful and professional.
I recently placed a scheduled request through AAA for a mobile car battery evaluation and replacement. Within 20 minutes of the start of my time slot, Matt (675) arrived and helped me out. His service and expertise were fantastic! Before replacement, he verified the status of the battery and confirmed with me…
Ivan #56 helped me when I was stranded just before midnight . It was a road side service, my car engine couldn’t start. The battery was off, it was very hard to access the battery but Ivan managed maneuvering around the engine to identify where the battery was hiding. he really worked hard trying to find the…
Matt was quick to respond and to replace my battery. He shared all readings and explained everything.
Very helpful, prompt and courteous. Really appreciate the thorough service today! Thank you!
Unfortunately my vehicle needed a new battery urgently. I called AAA and they sent out Matt from P&M. He arrived quickly and was knowledgeable. Matt was kind and helpful! Thanks!
He was an immense amount of help!
Really helped me out! Super nice and fast service!!
He was quick and helpful and forewarned me about how not to have a dead battery
Matt, driver 675, kept us informed about his arrival time and quickly determined the problem with our car. He is very pleasant to deal with!
Matt was on time and very knowledgeable. He jumped my battery and even gave air to my tires when I originally just needed my van to turn on. He noticed my tires were low in air and he was very right. He made the whole process easy. Great service and highly recommend!
Very prompt, excellent service. Matt was extremely helpful and knowledgeable. In addition he was friendly and personable. Very highly pleased with his service.
Matt was friendly, efficient & helpful! Got my car running quickly and gave me some good information on what I might need to keep an eye on.
David was my tech. I put in a request requested about 1:20 PM David was here by 2:10 PM. And David was done installing my battery by 2:45 PM. Thank you so much for the assistance AND The information about what was needed and why. I appreciate the fact that you were here super quick I appreciate that you were in and out within a super quick timeframe.
Saved the day! Because my car loves when I leave the lights on all day apparemtly...not. Came to my work quick easy...saved me!! Thamks Ivan #56
Ivan restarted my friends prius at 11 pm on a MONDAY so fast and he was very friendly. thank you Ivan!
Very good. Tech was Matt 675
Jermain T. was very helpful to get our car off the road and into a safe spot. He was very friendly and quick and knowledgeable. Great tow truck driver!
Superior service by #675 Matt!
Ivan was very helpful with jumping my car today. He was courteous and professional. Thank you Ivan!
Billy was amazing. He was respectful, helpful, and communicated everything very clearly to me. I’d recommend him and P&M Automotive to anyone who asks.
Matt 675 was awesome! Was efficient, clear, and patient. Thanks for your help, Matt!
Matt (675) was very helpful and arrived quickly to get my car started!
Matt (675) was fantastic and super helpful. He explained what went wrong and helped me out!
efficient, quick and friendly. handled my issue with ease. thank you!
Matt, technician #675 with P & M Automotive helped me today with a battery issue. He stayed in touch about his ETA and when he got to me, efficiently went to work. He solved my problem and educated me on helpful hints should the problem arise again. Great service!
Matt #675. Was very professional and checked the battery and starting system, as the battery was at 100%. He immediately used his battery tool to get us going. Thank you Matt!
My personal experience with AAA related auto service centers has been uneven. Some bad, but mostly good. P&M Automotive in Salem OR arrived in less than 20 minutes to check my battery and alternator when my car wouldn’t start. The technician, Matt, tested the battery, which was very low, and then did a diagnostic on…
Matt did a great job! 675
Driver was able to figure out that it was a loose battery connection as to why the vehicle would not start. We tightened it and that took care of our problem.
Google won't let me add a second review...so I'm adding to the first one! This time Matt (driver #675) came to my rescue. Grateful fir his expertise and thoroughness. Had ne back on the road with a new battery very quickly. ‐------------‐--- I had car problems this morning and Ivan, tow truck driver #56, responded…
David was amazing. He was very nice, and got me back off to work so fast. Thank you.
Coming back to my car after a medical appointment I was quite upset to find a dead car battery. A call to AAA led to the dispatch of a truck from P&M Automotive. Matt, number 675, was very professional in his testing and explanation of the battery’s effect on other parts of the auto system. Thanks Matt for your competent service!
Re: Matthew - #675 , Matthew was a nice, friendly person and he communicated well and was very efficient! Thank you Matthew and P&M Automotive!
Matt provided excellent service. He had the battery running in no time. Fast and efficient service! Will gladly recommend Matt 675.
David diagnosed and replaced a faulty battery for me today. He was helpful, efficient and exceedingly knowledgeable - outstanding service overall!
David came to replace the battery and he did a great job and was very professional and nice! Would recommend and will use for future service.
Travis came out with AAA and jumped my battery. He got there quickly and was friendly and helpful.
Service was quick, efficient and polite.
Ivan was most excelkent with fast response time that really saved my 4th! Thank ❣️ you..
I was stuck at home unable to start my car because of a battery issue. I placed a service request through AAA and Matt (#675) showed up quickly, great communication on eta en route. Matt was friendly and professional. He did a very thorough job troubleshooting and cleaning the battery to start the car. The battery…
Matt was excellent!! Got right to work and fixed the issue!! AAA gives me such peace of mind! Thank you!
Thank you Matt #675!!! Fast and super friendly.
David arrived within 30 minutes of my call. He had my car started within two minutes of arriving. He’s a miracle worker!
Had a dead battery this morning. I only had to wait about 30 minutes for Matt. He did a great job only took about 30 minutes to complete very happy with the workmanship.
Ivan was able to help us quickly and efficiently. Very personable.
I needed jump start on my car. Ivan was fast and efficient! Excellent service!
Matt was personal and professional. He was very pleasant, helpful and informative.
Spencer provided fantastic service!!! He’s a great employee! A WINNER!!!
Matt (#675) did a great job, came out and checked my battery. It was dead, so he replaced it and got everything working again quickly. Great service and friendly attitude!
Matt (675) was informative which I appreciated. He was friendly and professional.
My tow arrived super quick! Marcus got my car to my mechanic in record time, great customer service and tried everything in his power to get my car to start before he towed it to the shop for me. Thanks P&M!
Matt provided great AAA battery service. He provided helpful insights on the issues with my battery. The battery wasn't the issue.
Matt was very helpful and fast. Thank you!
David was very quick and super helpful.
I was in contact with Matt at P&M Automotive in Salem through my call AAA for battery service. Matt contacted me by telephone and gave me and exact time he would arrive. He was friendly and knowledgeable. I appreciate his thoroughness he took in his job. Thanks again Matt (675).
Matt from P&M Automotive came and rescued us from a car battery failure. We were impressed by his expertise and clear explanation of what was going on. He got us back on the road quickly with the necessary info to plan for a permanent fix of our car. Many thanks and hats off to Matt! He is definitely an asset to P&M.
Needed a new battery. Billy came out and tested everything first to make sure I wasn’t needing something else. Determined it was the battery. He was very professional, friendly, and clear with what was happening. Finished switching it out and was on his way. Couldn’t be happier with Billy and the service he provided. Would recommend 100%
Appreciate the prompt response from Matt - 675. The diagnosis and excellent service. So far the new battery seems to be the answer to starting problem. Thanks, Billy & Deborah
Matt #675 was amazing! Very friendly, knowledgeable, & professional. No pressure to buy a new battery, just great customer service!
Ivan #56 was a great help. He helped fix the cable on the battery so we could get home. We did not have to wait long for him to come either. I definitely appreciate his help.
Matt was very skilled, knowledgeable, quick, and polite. Good to deal with and good experience even though being a little stranded not so much fun.
Matt came to the house to inspect our car with an apparent dead battery. He was knowledgeable, kind and respectful. Turns out the battery checked out - and after a few tests it was determined that the starter motor needs replacing.
Travis was great, arrived promptly, took care of the problem, educated us about how to avoid future problems, took time to answer all of our questions. Couldn’t ask for more.
MATT 675 was terrific. Knowledgeable, competent, and kind.
I had been planning to take my car down to Les Schwab to get a new battery because the battery was dead, but it wouldn’t jumpstart. So we called AAA and Matt number 675 was out in a short period of time, found out the battery was dead, and put in a new battery. He was helpful quick and we are so grateful for his his…
Matt 675 came out to help with my truck. He was great at pinpointing the problem. Good guy.
Matt, driver #675, responded to a battery issue we had. He got right to work testing the battery, found it had a dead cell & needed replacing. He pulled out a new battery, installed it & tested it to be sure it was ok. I think the paperwork process took longer than the actual work of replacing the battery, it went…
Great work done, very happy
My car wouldn't start. Ivan came out quickly and figured out that it wasn't the electric steering that was the problem like the dash lights said. He charged my battery up and I was on my way. He was friendly and courteous. It was nice because I was rattled and his demeanor called me down.
Ivan #56 was amazing, polite and quick to dispatch to assist me in jumping my battery. His quickness was much appreciated after a long night at work and just wanted to go home and crawl into my bed. Thank you for being quick. Highly recommend
Matt was prompt and professional. I really appreciate his attitude and help
Matt 675, very helpful this he’s second time helping me out even though I just needed a jump. Always good vibes and always willing to help.
Battery was drained completely. Matt tested the system and found the battery still had 50% life and gave the car a jump. Told me to leave the car idling for an hour and all should be good. I did not need a new battery even though mine was almost five years old. Matt was very nice, friendly and polite. Could not have been a better experience.
Matt was very professional. Explained everything to me and fixed my battery in no time. Great job driver 675!!!!
Cool dude got to my car quick Ivan #56
Matt 675 was very friendly and professional. Thanks for quickly analyzing problem and replacing battery.
Omar was friendly and efficient!
Matt(675) was very promo and helpful when I needed assistance twice!
Matt took the extra time to explain what needed to be done and why. Very knowledgeable and courteous.
Matt 675 was great! He had to help us start it twice because we had to switch the key in the ignition and he was more than eager to help us! Very good service!
Service was amazing. From start to finish Billy was communicative, knowledgeable and fair. Really appreciate Billy’s professionalism and got my car fixed quickly. Highly recommend. Thanks Billy!!
Ivan #56 was quick, responsive and got the job done. He was very friendly and helpful in a stressful situation. Thanks Ivan!
Matt came out to charge my battery and was prompt and knowledgeable. He checked to be sure the battery was working properly and explained what he was doing.
@Ivan #56. Thanks so much for jumping my car man. Super appreciate you cleaning up the corrosion around my battery so I could get back home. Kind man, sincere help, and fast/efficient service.
Billy was my tow truck driver, he was fast and got my car heading to the shop with no stress. Having repairs done here as well so will update once that is done. Edit: car was done fast, repairs were reasonably priced, staff friendly. Glad I came here. Will be bringing my car here from now on along with the husband and kids cars.
Had Matt with P&M out to our home twice in one day. First to start a dead battery, he was very professional and did a great job. had to call again because of the dead battery again thinking we would have a new battery put in. Again, Matt ran some special test and this time it said the cell was good, so no…
Billy was outstanding in his knowledge and customer service.
Matt was great! He got us back on the road quickly. He was helpful and nice.
Matt (driver #675) was prompt, helpful, and pleasant. My thanks
Quick, easy, and reliable service. Was helped by technician Ivan #56 who quickly came to my location and jumped my vehicles dead battery.
Matt 675
I thought I was going to need a new battery today and Matt #675 was delivering and installing. He checked my battery and alternator and let me know they were actually okay and didn't need replacing. He informed me of a few things that I might need to check and cleaned the battery terminals to be safe. Very happy and thankful for his service and knowledge.
Matt was great. Thanks Matt 675!
Matt came out on a Triple A call. Tested my battery, showed me what was wrong and quickly installed a new one for me! He we courteous, focused and SPEEDY!
Matt #265 did a great job and explained everything in a way we could easily understand. Super service from Matt!
Travis was awesome! Super quick and super helpful. Definitely saved the night.
Matt - 675 from P&M Automotive was a lifesaver!!! Quick, professional, helpful and was able to get my clients vehicle up and running again in a pinch 👏🏻
I came out from grocery store to find my car battery was dead. I contacted AAA, and a technician was dispatched. Matt arrived within 20 minutes, was very professional and helpful, diagnosed the issue as a dead battery, and replaced it with a new one right there. I appreciate the prompt, courteous and convenient…
Thank you, Billy! Mom called AAA for a dead car battery on a hybrid. You showed up with a calm, reassuring presence and and quickly got her back on the road. Five stars!
Matt did a great job.
Excellent workmanship and customer service.
Arrived well before eta. Super friendly, responsive, and helpful. Amen
Matt (675) responded to our call 03/02/2026 and quickly diagnosed the problem. He was patient and knowledgeable when explaining the testing results. He went through options for taking care of the problem and after listening to our circumstances, made recommendations that made sense for us. It really felt like he…
Matt was an awesome service tech, very polite and helpful. He got me back on the road in no time!
Matt was fabulous. It took 20 min to replace my battery from my own home which was super convenient.
Matt was very thorough and polite. Thank you for your services.
Billy was great at communicating and did a wonderful and quick job of getting me going. He is also very personable.
Billy came to help me tow my car and was hands down amazing!! He was so sweet and helpful and made a bad situation better.
Travis was very friendly and provided great customer service. Appreciate the service he provided. I would recommend his services.
David is exactly the person you want showing up when you need it most. Friendly and knowledgeable. Even has a box of tricks that helped get me going again.
Matt (675) from P&M Automotive came out to replace my car battery. He was friendly & professional. He answered any questions I had. Thanks Matt.
Matt is a great guy….however trying to locate my place, Matt got lost…but eventually found me and my car! Thanks Matt! You are a great. Guy!!!! Teri
Called AAA to get a jump start for my car. Matt (675) from P&M Automotive was at my location within 15-20 minutes from when I called. Matt was very professional and once the vehicle was started ran a couple of test to make sure the battery, alternator, and other systems were working correctly. I would highly recommend P&M Automotive for roadside service.
Matt 675 was amazing. Very friendly and professional and explained all options clearly.
I was very pleased with Matt , (#675) who helped me on February 18 in Salem. He was responsive quickly, and completely professional and polite as he replaced my car battery in the cold rain.
Matt was super nice and helpful. Jumped my fiancé’s car along with mine and aired up our tires. Super quick and easy process.
Had a charging issue and response was quick and VERY effective. Matt #675 was the technician and was quick and solved my issue!!
Matt was friendly, knowledgeable, efficient, but, not rushed. Much appreciated. Thanks Matt. Jeff
Battery tech(Matt 675) came out and did a great job servicing the battery and testing it. We are in great shape.
Matt was great he was friendly and knowledgeable he got my car running and gave me all the information I needed about what was wrong and how to fix it.
Billy was great!! He’s very friendly, quick, and efficient! I will 100% recommend him to others if requests are available! Amazing service!!
David was quick, friendly, and professional. He knew exactly what was needed, had the right battery on-hand, was very familiar with our vehicle model and its quirks of installation, and got us back up and running is short order. Great service.
We called AAA for a jumpstart. We did have to wait while they found someone to help but then he was there soon after. He was thorough and informative.
We need our car towed and Billy P, our tow guy, was able to jump and bring our car back. He was really nice and friendly. Gave us some tips and advice for to do if our car dies again. He was a total bro. Thanks!
Matt 675 was very helpful getting my car started. He jumped the battery and performed an analysis. I appreciated his care in the situation.
Amazing so quick glad tripple a sent out travis Very polite even gave me pointers on my dumpster fire of a jeep
I have been dealing with a “bad battery” for 3 weeks. I had this same problem 3 years ago and Roberson Motors couldn’t get me in for a service, so I ended up buying a new battery from AAA. When Roberson finally got me in, a month later, they said my prior battery, which they provided me was defective. He took out my…
Matt 675 was great at giving me valuable advice on what I need to do. He was great! I appreciate the help! Thanks!
We have had P & M Automotive here 3 times in January via AAA for battery service and battery replacement. They are top notch in customer service and auto knowledge. Matt and David are great representatives for your business. Thank you.
Polite, timely and good answers!
My battery had died and I needed a replacement. Matt saved my day, very efficient professional and friendly. Great service!
Matt, driver 675 was very quick to arrive. Very friendly, he explained the diagnostic he ran and the results. He let me know what we needed to do to avoid future problems. Excellent customer service.
My van had flat that couldn’t be fixed in the driveway on a cul-de-sac street. Not an easy angle to tow from in the driveway, but Kyla made it work! It took quite a bit of time and effort since the wheels weren’t in a great position. In addition to the driveway is not lining up well for a big tow truck, but she did a great job and got me to the tire shop!
Great AAA experience. Dave was quick and courteous.
Travis did an awesome & fast and efficient job. Would recommend him to anybody for sure!.
Matt arrived quickly and when we charged the battery and started the car the alarm wouldn’t stop. Matt stayed and figured out a way to trouble shoot to get the alarm to stop and make sure the car was safe. Matt went above and beyond for us.
Billy was very nice and helpful. Highly recommend.
Thank you for coming out, Billy. Service was great and super friendly.
Matt showed up and in a professional manner discovered the problem and went right to work fixing it
Matt 675 came to jump start my car but found I needed a new battery. He was quick and friendly. Great experience.
My service technician, Matt, driver #675, was very friendly, helpful and informative. He took the time to answer all of my questions as he was working to replace the battery in my vehicle. He showed me the test results of the 5 year old battery and alternator that came in my vehicle when I bought it, which just…
Matt (driver #675) was friendly, helpful, and got the job done. Thank you so much!
Matt 675 came today to jump my battery turns out I needed it to be replaced. He replaced it and fixed an extra wire that was put in previously. He was super kind, fast and efficient. Recommend him as a tech 10/10.
P&M came to my home in response to a call I made to AAA for a dead battery in my vehicle. The service was prompt. I received a call from the driver with an ETA. He was very friendly, professional and efficient. He was able to charge the battery enough to drive the car, but it needed replacing. There was no pressure…
Marcus was friendly and polite. Called letting me know how long it would take for him to get here to get my car fixed. Came out and pouring down rain and worked on it. I really appreciate the service, The friendliness, and how fast it was.
Kyla came to help me with my car problem today and she was amazing! She was very professional, kept me informed as to her plan, and took great care with my car. She got me and my car home as quickly as possible with full safety in mind. Should I ever need road side service again in West Salem I hope she is available!
Matt Driver #675 was really kind and replaced my cars battery for me!
Excellent service from Matt 675. He got the car running and tires were also VERY low so he fixed that too 👏👏👏
I've used P&M Automotive for towing (through AAA) several times.They arrived quickly and got my vehicle to a mechanic. Recommend A++++
Matt 675 was punctual and did an excellent job!
Billy came out to help start my F350, he was very knowledgeable, helpful, and kind. He was quick, but efficient and gave us a good understanding of what was wrong & how to fix it.
Kyla was amazing!! She found the issue with my car's battery immediately! Now I won't have to worry about my trip tomorrow. Thank you!
Matt showed up quickly and evaluated my car problems. We determined it needed to be towed to a service center and made arrangements for that. Can’t say enough about the quality and expertise of his service. Thanks AAA & P&M.
Matt (675) came out to check my car battery as my car would not start. It ended up needing to be replaced. Only issue is that he did not have battery size needed so it took time over my weekend to get it replaced. However, Matt is always thorough, helpful and friendly. Just get a variety of battery sizes in stock on…
Thanks Kyla for the tow... above and beyond.
Matt 675 was very professional as he helped me with the battery issue . He was thorough, friendly and competent and quick to do the work.
Thank you Kyla for the great service and quick tow. Fantastic.
Matt did a great job on my service call. The first call he suggested I check on my battery warranty before purchasing a new one. He came back on a second call later in the day and found that my battery was fine and there is a short in my wiring somewhere. Thanks for the 2nd diagnosis and preventing an…
My battery went dead while picking up my daughters from school. After failing to get my car started we called for help. Billy came within 10 min. He was very helpful getting our car going fast while it was raining. Billy also shared with us good information to charge the battery after he left and what to watch for.…
Extremely fast response time - and diagnosed issue with battery very quickly.
Matt showed up quickly and got my car on the road again asap! Thanks Matt!
David was fantastic! Got to my car quick, completed the service quickly, and was kind. Thanks David!!!
Matt, #675 was very quick to get to where I was and was very professional and helpful. Super pleasant. Can't say enough good. Thank you Matt and AAA.
Great service from technician 675 Matt. Found out I still had a warranty on my old battery. New battery was installed, prorated priced and good to go in 20 minutes.
Billy arrived promptly, communicated well, fixed the problem and was very efficient.
Travis was exceptionally helpful and skilled and helped me get my car running with out an expensive trip to the shop. Couldn’t have a more polite, friendly and qualified tow truck driver. Thank you Travis.
David was awesome! New battery in under an hour from the time I called. He also assured me that it wasn’t my alternator or my starter.
Shortly after I put in my service request for AAA, Billy was on his way and was a very short wait! He was polite and very thorough and quick to let me know my options with my dead battery. He didn’t have a battery on him but had me follow him just down the road and got me all Fixed up. Never a bad experience with AAA and Billy was great! Thank you
Matt #675 came out and quickly evaluated my battery. I opted to buy a new one and he installed it
Quick, friendly and so helpful!! Thank you so much!!
Ivan was super helpful and quick when we got stuck with a dead battery!
David was fantastic! Quick, knowledgeable, efficient, honest, and friendly! Will definitely use this company again.
Matt from P&M automotive responded quickly to my request for battery charge. He stayed in touch with me as I waited. He was able to replace my battery on site. He was kind and professional.
Number 675 great service. Very nice to work with
Matt was very professional and friendly! Thanks Matt!
Quick, efficient, professional service to jump my vehicle. Very thankful for your assistance! Great work, Ivan!!
David was professional and courteous! Not only did he replace my battery, he explained it so I could understand and make the best choice to get me on my way.
P&M Towing is the Best! Thanks Billy You Rock!
Matt #675 was very professional and kind. He got my truck started and let me know my batteries were good.
Ivan was helpful and knowledgeable. Fixed my battery problem very quickly, added some helpful alternator advice, and was on his way. 10/10, incredibly fast and helpful!
Travis was so nice and had me back on the road in 5 minutes.
Professional, clean, very knowledgeable and helpful. Gave updated ETA. Being handsome was a plus.
Ivan with P&M Automotive was fantastic! Got us all squared away in a jiffy. Very professional and figured out our problem with ease. Thank you so much!
Great service
Needed a jump in the middle of a busy day and they got me taken care of. Billy was awesome and it'd be a relief if I needed to call a tow again he showed up.
Kyla a legend. Solid communication. Friendly & helpful
Ivan was awesome. He came right out t9 give me a jump. Super polite and professional. I highly recommend.
Kyla was great - quick, thorough and very knowledgeable. I know it’s not always possible to send out a female tech on an SOS by a woman but it is a brilliant business move. Thank you P&M and thank you Kyla.
Matt (675) for AAA came out to my home and replaced the battery on my Honda. He was very helpful and considerate. I asked him to check the air in the tires on the car and he got them all up to an appropriate level. Matt was great and I recommend him. Thank you Matt Sharon
10/10 would recommend Cody (Battery) and Spencer (towed the van) Marcus (towed the Kia) . Very personable, very kick ass. Got here before us! Definitely will use them for anything! Updated: Only company I trust to haul our cars/trucks!
Billy was super helpful when my car battery died, he came out really quickly and even filled my tires for me because he saw they were low!
Great 5 star service from Travis (Justin the dispatcher was also great) very quick and friendly service. Very cool 😎
Very professional and honest
5-Star Shoutout to Kala at P&M Towing! She saved the day. While only on the job for two months, she knew her stuff. My 90 year old brother-in-law's 2020 Subaru Outback electrical system went nuts and the car would not start. We called AAA. Kala showed up with her BIG tow truck and went to work. She was courteous…
The best AAA service who has always been rock solid and dependable.
Jermain T did amazing and was fast and friendly!
David replaced my battery quickly and efficiently. I have no reservations at all in having P&M professionals work on my car. Thank you David!
Javier did great and was very friendly and helpful.
Javier was just great. Confident, considerate, efficient, on time and very pleasant personality! I hope I get Javier the next time this happens!
Quickest response ever! Needed roadside assistance and was planning on towing the car to the dealership. The driver, Steven, was so friendly and helpful. He took a peek under my hood, and was able to jumpstart the car, saving me money and aggravation. Great service!
Javier was the best!
I had a dead battery on my suburban when I went out to my garage.I called AAA and Billy from P&M Automotive responded. He jumped it and told me what I needed to do to keep it running so I could get it replaced. Billy was professional and quick.
Javier was great! Very friendly and helped me fast and got me on my way!!!
Marcus was very helpful and with his assistance a tow was avoided. He was very knowledgeable and friendly!
Javier was professional and friendly. Fixed my problem relatively quickly.
Omar was super. Showed up quick.
Marcus was my driver, who towed my car and he was professional and I would recommend PM Automotive highly
David at P&M provided great and friendly customer service with good communication as to why my battery was no longer working, and he replaced it quickly and gave me the information I needed for new battery warranty, etc. Thank you David and AAA!
great help with getting a new battery installed
Was having some issues with my car starting up so decided to call them up to see if they could help. Without a doubt knew Javi could do it and he did! He was punctual, knowledgeable (even suggested to look into a missing part under my hood), and professional. I would definitely recommend him and P&M for service.
Billy from P&M rescued me from the Trader Joe's parking lot when my battery died on me. He was knowledgeable, polite, explained my options, and had me on my way in no time.
Travis was much faster than the text message said he’d be. Then he was super fast giving me the jump start I needed. Friendly too! Thanks Travis!
Javier was great. Friendly and helped my car start back up. Thank you
Quick and helpful.
Cody responded to my call to AAA. He was super nice, informative, and efficient in running a test, letting me know the result, and installing a battery that I purchased. My friend told me she has had a similar experience with Cody. What an exemplary employee!
Javier was awesome! Arrived on time and helped check and change the battery super fast. Highly recommend!
Polite, professional, personable, and efficient
Travis did a great job getting my car started and explaining what likely caused the problem. Really appreciate him.
Cody thank you for your help! Great service!!👍🏻👍🏻
Cody was helpful, professional and friendly.
Cody helped us and he was very friendly and professional. He went above and beyond.
Was quick to respond and do the work. Cody was extremely professional and courteous. He also provided me with very useful information for the upkeep of my vehicle.
Cody was marvelous! Fixed the problem in no time, including doing a diagnostic. Highly recommend!!!
Cody was fantastic with helping out my sister and swapping out her dead car battery, super friendly 10/10 would recommend
Cody was who responded to our AAA call when our car wouldn’t start, and promptly found and solved the issue. He was great to chat with and was quick to send us on our way after an efficient battery replacement! Very much appreciated!
Cody arrived quickly and diagnosed the problem, replaced the battery, and suggested a few things I could do to extend the life of the battery. I was worried it might be something else, but was relieved to find it was only the battery. Very happy with Cody and P&M.
Great service, super fast, and friendly staff to talk to
Javier Mota arrived within 10-15 minutes of having requested roadside assistance for a dead car battery, gave me a jump start and tested the battery. I was on my way within minutes. He was friendly, professional and efficient. Super great service! Five stars :)
Prompt, pleasant, knowledgeable. Turned out to be a pleasant part of my day. David 647 was very professional and gave excellent, efficient service.
Today was my first time calling AAA and I had no idea what to expect, but when he arrived to jump my car Javier was very helpful and friendly. He was able to run a diagnostic and replace my battery in no time. I’ll definitely call again if anything else comes up with my car! Thanks again Javier!
Javier JUST finished getting me on my way to work. Replaced my battery; had it replaced by AAA in dec'22, and have had it jumped at least twice before. Didn't have the paperwork immediately on hand. Javier started replacing it WHILE I went inside to find my files. He got here maybe 10 minutes after I hung up from…
We called AAA to have our battery charged. Javier from P$M arrived quickly and was very friendly. He checked the battery and then charged it. We were on our way in minutes.
Javier helped me out twice this morning with my car's battery issues. Super helpful and great service!
Javier, your tow truck driver is amazing! Very friendly! Best personality to have for a tow truck driver! I've had bad experiences before with other companies and Javier changed it for me. Bless his heart for saving my husband and I!
Travis came out to tow my truck since I was having trouble getting the new battery to work. He was able to connect the battery and start my truck! He was friendly and went above and beyond to talk about the process and the truck now didn’t need a tow! Thank you Travis and P&M Automotive for a great experience and we will be using you again!
Javier was my technician and he was very friendly and efficient. He did good work and quickly without rushing and sacrificing quality of work.
Marcus is the best thanks so much
Very quick service and Marcus was so kind!
Alas, my car wouldn't turn over on Nov 16. Placed a call to AAA, and Cody from P&M Automotive was dispatched to me. I loved being able to see where his tow truck was as he made his way here. Upon arrival Cody got right to work, explained everything he was doing and the state of my battery. A replacement was in…
I was having trouble starting my car. I called AAA and within half an hour Cody showed up tested the battery replaced it with a new one and my car problems were fixed!!! Cody was so professional, kind, understanding and friendly. I am so super happy with AAA and Cody's service! I highly recommend!
Cody M quick respons Informative with option based on experienced analysis. Quick service. Throughly explained compatability and options to prevent further proble.s with a rarely used vehicle. Will use again
Ty for your help Cody!
I had what I thought was a battery issue. The battery was dead. David (647) came out and charged the battery only to find out the battery was not the problem. David got me back on the road in no time and to a place where I could get the electrical issue looked at. David was extremely friendly and understanding even…
Cody was awesome! Very informative and showed me what he was doing at each step! Great service!!
Marcus is my favorite of the P&M family. Great attitude, fast, and efficient with service!! If you don’t go to these guys for your automotive needs, then what are you doing?!
Cody was very helpful and did an excellent job!
Travis was awesome! I was stuck in a bit so nice part of town with my windows down and my battery was totally dead. He arrived quickly and got me up and running!
I contacted AAA for roadside assistance and they sent Cody from P&M. He arrived faster than expected and got done quickly. He was informative and nice. I appreciate him.
Excellent service. Travis helped make an unfortunate experience almost pleasant. His positive attitude was contagious. I would highly recommend using P&M if you need any automotive service. Ruth
My battery died while I was at a doctor's office. AAA sent Cody from P&M. I can't say enough good things about this experience. Cody arrived really quickly, and he was friendly, efficient, and professional. He entirely surpassed my expectations for roadside assistance. I told him that the health issues that my…
Travis from P&M Automotive came out to assist me with my battery issue. He was quick to show up and he was a pleasure to work with. He took the time to fully understand in detail, the best that could describe, what I was dealing with. Did everything he could to help me get back on the road safely. I appreciate how…
Today mh daughter and I got stranded mid road-trip because of a dead battery. I called AAA, and was given an estimated wait time of 1 hour- Cody showed up in 15 minutes. He was so nice, and he really made this a decent experience. He was very transparent and informative and personable! I felt like I learned more…
Cody responded to my service request right away! He tested and changed my car battery within minutes, all while it was raining! Thank you so much Cody!
David and Travis were wonderful! David quickly analyzed and identified our battery problem. Travis arrived very soon to tow our car to the dealership for a new alternator. I couldn’t speak more highly of the service they both provided.
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 587 | — |
| Battery service | 277 | — |
| Special vehicle towing | 129 | — |
| Battery | 105 | — |
| Tire change | 86 | — |
| Car lockouts | 46 | — |
| General repairs & maintenance | 34 | — |
| Tires | 22 | — |
