How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%6+0.4Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREP&M Automotive
Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #376Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 4,724 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired P&M Automotive for 8 kinds of job.
P&M Automotive for car lockouts
Clear ✕All 46 Google reviews tagged “Car lockouts” · showing 40
I locked my keys in my truck and Ivan showed up within 10 minutes of calling. He had the door open in 2 minutes. Very thankful for him!
Ivan was great! He came quickly and got me back in my car. Well done!
Billy Rocks! He was polite, communicated well, and was able to get me on my way quickly.
I had lost my keys in my house and couldn't find them. Driver arrived promptly to my home and helped me get into my locked car so i could retrieve an item. He was friendly, helpful and courteous. It was very much appreciated! :)
Ivan (#56) was a life saver and helped me get back into my car after locking my keys in there. He was quick and communicative! Thank you so much!
Ivan was quick to get my car unlocked and pleasant to talk too!
Billy called to let me know he was on the way. Took less than 10 minutes to arrive, was courteous and done in less than 5 minutes. Thanks, Billy!
P&M got me back on the road incredibly quickly!! My service guy's name was Billy. He was really friendly and moved with urgency. What I thought would be a 2 hour detour to my day ended up being less than 20 minutes. Thank you so so much!!
I had locked my keys in my car and at the time it was pouring down rain. After putting in the request, Matt arrived within 5 minutes and took all of 30 seconds to unlock my vehicle. I am very appreciative of the quickness and great service I received!
Great guy, quick and efficient service, got into my car that the locked failed on, 10/10 service. The employees name is Ivan #56
Travis showed up in less than 10 minutes and was able to get me back into my car. Really appreciate his help after locking my keys in the trunk after my lunch break.
Travis was so quick, friendly and provided the best professional services.
Thank you so much for your help. We so appreciate you, Travis!
Travis with AAA. Very quick, efficient and professional. Exactly why I have AAA
Billy was fast and very polite. Thank you again Billy.
Ian number 12 came out so quickly and was very friendly. I highly recommend and while I hope not to need his services again, I would happily call again.
#56 Ivan was great and got my locked keys out of my vehicle super quick. Great service!
billy will unlock your door in a jiffy 10/10
Ivan is a rockstar! They told me I would be an hour before he could come, and he made in ten minutes and got me into my truck in 5 minutes !! And then he helped us shut the horn off!! Thank you Ivan, you are an angel!!
Jesse was quick at responding and had a great sense of humor. Communication was great from start time of call to arrival for service.
I've gotten roadside assistance several times from these guys. Once it was a dead battery. Twice I got towed. Last time a lockout. Always got there quickly, Always knew what they were doing. Always polite and respectful. This last time I had locked my keys in my car, while at work. He(Travis) arrived, found my car…
Ivan was there to unlock my car within minutes. Professional and competent service.
Ivan was very fast and efficient he helped me get my keys out fast. He was here in 10 minutes after I called and done in 3 minutes
He unlocked my car and made sure I got my keys in under 2 minutes, as well as being here within 10, Great guy.
Matt - 675 from P&M Automotive was a lifesaver!!! Quick, professional, helpful and was able to get my clients vehicle up and running again in a pinch 👏🏻
Locked keys in truck and Billy had it done in no time!! Very professional.
Billy was great!! He’s very friendly, quick, and efficient! I will 100% recommend him to others if requests are available! Amazing service!!
Marcus. He did a great job. Was super friendly and professional.
Marcus showed up quickly and got me back in my car very quickly. He was also very kind, which helped ease a stressful situation.
David was awesome! Kid locked keys in our car. He was in contact in minutes. On sight in 20. And had my keys in 2 minutes. Friendly to boot!
Ivan unlocked my car with great speed and precision.
Ivan from p&m automotive was fast, friendly and efficient when I locked the keys in the work van at a job in Salem. Highly recommend!!
Ivan did an amazing job, had my girlfriends keys locked in her car. Got here in 10 mins, and had the car open in 3 seconds. Very professional
I locked the keys inside our jeep with the engine running. Called AAA and in about 5 min got a call from Billy with P&M and he said he was about 7 min away. Sure enough, he rolled up to our house and in about 5 min had our Jeep unlocked! Billy was fantastic! Give this man a raise!
Super fast and efficient.
Marcus - he was super friendly and quick to help!
Travis saved the day! He was extremely quick and took great care of us. I'll be keeping P&M in my contacts!
Travis was quick to our home and fast to get the job done. Great customer service.
Travis was early , punctual, respectful and professional
Marcus was amazing!!!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 587 | — |
| Battery service | 277 | — |
| Special vehicle towing | 129 | — |
| Battery | 105 | — |
| Tire change | 86 | — |
| Car lockouts | 46 | — |
| General repairs & maintenance | 34 | — |
| Tires | 22 | — |
