How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%6+0.4Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREP&M Automotive
Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #376Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 4,724 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired P&M Automotive for 8 kinds of job.
P&M Automotive for oil change
Clear ✕All 12 Google reviews tagged “Oil change”
Great service.
Travis at p&m towing was fast and amazing he took good care of us when we got T Boned and took are care of are car and dropped us off at home thanks
Ask for itemized work orders. They told me my engine would be replaced, but never did, they didn't replace my oil pan seal either, definitely over priced, and the front office lady is rude when you have two vehicles for service. Most of the mechanics are knowledgeable, and they do good work. I personally…
When you find a good, honest auto mechanic, you stop looking. P&M is the one that keeps you coming back. While others told me I needed brakes so they could sell me some, P&M told me I still had life in them. I really appreciate this team.
Fast, reasonably priced, honest, and up front service. Definitely would recommend.
Great service, super fast, and friendly staff to talk to
Travis was amazing! He is in hell of a tow truck driver thats for sure. We appreciated all his help!
Marcus is my favorite of the P&M family. Great attitude, fast, and efficient with service!! If you don’t go to these guys for your automotive needs, then what are you doing?!
Honest, dependable and reliable work. I am highly impressed with these folks. I would recommend them for any repair work. They will only do what is necessary and will tell you if you do not need something done on your vehicle. Update! I brought my new old S10 in with steam blowing all over. They fixed it very fast…
So I called and was quoted $205 for an oil change and fuel filter service and I made an appointment for the next day I dropped my vehicle off then 2hrs later I called for an update they were just bringing in my vehicle in the shop which was fine but then I get called 20mins before closing time to pick up my truck so…
We faced a unique situation maintaining/repairing a 2002 Buick, that had been stored in Salem for over one year, to be roadworthy for move to Seattle. Entire transaction with Jason was handled remotely by phone and e-mail: initial work scope discussions, tow from garage storage location to shop, comprehensive…
Have used P&M a few times in the last few years. They have always been friendly, explain things in great detail, call with what the technician has inspected and what they think should be done, have never tried to pressure a repair, will sometimes even recommend waiting on something until a few service intervals…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 587 | — |
| Battery service | 277 | — |
| Special vehicle towing | 129 | — |
| Battery | 105 | — |
| Tire change | 86 | — |
| Car lockouts | 46 | — |
| General repairs & maintenance | 34 | — |
| Tires | 22 | — |
