How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%6+0.4Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREP&M Automotive
Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #376Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 4,724 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired P&M Automotive for 8 kinds of job.
P&M Automotive for special vehicle towing
Clear ✕All 129 Google reviews tagged “Special vehicle towing” · showing 20
Ivan #56 did a great job getting my car towed home, friendly and fast service!!
Finally getting around to do this review. Sorry it is so late. Back on May 21, 2026 my wife and I headed out with our Ford F250 and our new travel trailer. We were heading to South Eastern Oregon fully loaded when the new transmission blew up. We called for AAA roadside service and they sent Steven from P&M…
Ivan was awesome and very helpful towing my car all the way to a shop in Portland. He was careful and very considerate with the car. A+++ service would highly recommend!
My car broke down on I-5 . Spencer arrived as the tow truck driver. (AAA- P&M Automotive). He was there in less than half an hour from the call. He expertly loaded my car and safely transported it. He was skilled and inspired confidence. I cannot recommend Spencer highly enough. Polite and professional.
I have AAA and they answered my service request for a flat tire within 5 mins. And they showed up within 15min at the location. Cody is amazing and got me back on the road within 15min.
It was professional service. My roast side assistant was Ivan 56 I am so grateful he came fast as speedy and helped me get home safely. I'm so thankful for him communicate with me along the way. Thank you so much, Ivan, may your New Year be blessed.
Response was very quick and Ivan #56 was very nice, helpful with my old mustang! Thx so much!
They cared for my car and the service was exactly as you would expect.
Marcus
Sept 5 Steve is very detailed and efficient on how he handled my Range Rover! We’re very satisfied with his service!
Professional, How things should be. Thank you Ivan #56.
Billy was the technician that helped us very cool guy can't say enough good things about him very professional got the job done in a timely manner extremely professional
Ivan driving number 56 great customer service very friendly. Put my car exactly where I asked him to do it with no problems. He had great communication from the time he got to my car.Until my car was dropped off highly recommend
IVAN was very helpful! Great experience. Had to use y'all twice in one week. Experience was great both times
I had my vehicle towed.
Ivan #56 was so amazing, quick , helpful and professional, he went above and beyond to make sure he provided exceptional customer service and great overall service!
very quick and easy, thank you Billy! cool guy
Ivan towed our vehicle and did a great job. He was professional and careful with our vehicle. We appreciated it!
Billy was professional, courteous, and efficient. My car was handled well and everything was wrapped was quickly and without incident. Fantastic experience!
I wanna give a shout out to Omar for giving us the best experience with the tow company I’ve ever had in my life. Not only did he make us feel like Family, he was so professional and welcoming. I will make sure to recommend P&M to friends and family for towing needs. Thank you for saving the day Omar!(:
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 587 | — |
| Battery service | 277 | — |
| Special vehicle towing | 129 | — |
| Battery | 105 | — |
| Tire change | 86 | — |
| Car lockouts | 46 | — |
| General repairs & maintenance | 34 | — |
| Tires | 22 | — |
