How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%6+0.4Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREP&M Automotive
Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #376Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 4,724 Google reviews
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Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired P&M Automotive for 8 kinds of job.
P&M Automotive for tire change
Clear ✕All 86 Google reviews tagged “Tire change” · showing 40
Spencer was quick and friendly when changing our flat tire.
This was a AAA call for my grandson‘s car that wouldn’t start and had a flat tire. Spencer got there in a very timely manner. Got this car started and was very patient and kind with my grandson who is very new to driving and cars and gave him instructions on a few other things along with how to get into the car with…
Spencer 634 assisted me with a flat tire today and I want to thank him for his phenomenal customer service. He was very friendly and knowledgeable as well as advised safety precautions on driving my rental car on a donut tire. Thank you, Spencer! 🫠
Had Matt #675 come down to change my flat and air up my other tires. Nice guy, got it done pretty quick and efficiently. Would recommend!
Amazing quick and no problem with Ivan #56
On time and great service!
Had flat tire. Responded quickly. Made sure other tires were in working order. Professional and efficient.
Ivan #56 Was awesome
Ivan (#56) responded very quickly, provided professional service, and assisted us in merging safely back into freeway traffic. Keeping his business card for any future needs.
Billy was extremely polite, helpful, and punctual. Set us on a way very quickly.
Yesterday evening, 7/16/2026, I called AAA Roadside Assistance and they called out P&M Automotive, to help me change my very flat tire( picked up a screw ). When the driver was on his way, which was pretty quick, he called me to let me know his ETA. I appreciated that, as I had to get to the gate of my work parking…
Ivan #56 quickly arrived, changed out my Alamo rental car's flat and spare tires, and got me on my way.
Spencer (#634) provided great service on July 3rd in response to my AAA call about a flat tire. He even timed the service to fit when I could get to the location of my vehicle with the flat tire because it was actually my daughter driving the car at the time. The response time was prompt, and Spencer was…
Ivan #56 did a great job ,he was very professional and fast I would definitely recommend
Ivan #56 made it out super quick to get our tire changed when I got a flat tonight. I was expecting they wouldn’t be out for half an hour and it was more like 10 or 15 minutes and then I was on my way. Saved my groceries and my sanity! Saved my night. Thank you, P&M and thank you, Ivan! Y’all are the best!
Ivan #56. Very polite and efficient! Thank u!!
Quick and went far and beyond expectations! #56 Ivan is the man!
Travis was quick, efficient & very personable. Would recommend P & M anytime.
Travis was fantastic. He knew the trick to getting the spare tire down that another driver didn’t. He got the spare and change the tire and was very friendly. Hope we don’t have to see him on the road again but if something does happen we will hoping to get him. Thanks Travis!
Ivan #56 provided amazing service during my tire change. He was professional, efficient, and made the whole process quick and stress-free. He made sure my vehicle was safe before I left. Great attitude and excellent customer service — highly recommend asking for Ivan #56!
Matt 675 came through AAA to change my tire. He was friendly, kind, thorough and got the job done quickly.
Ivan came by to fix my flat tire through AAA. He was great and very helpful.
Billy was probably the most professional roadside assistant I've ever worked with. I really appreciated how friendly and kind he was, but also how efficient and quickly he fixed our flat tire. Will definitely recommend P&M for future roadside need's!
Ivan was very quick and friendly.
Marcus came out super fast, he was professional and nice. He got me back on the road quickly.
Our tire blew and we ended up on the roadside. Travis arrived promptly and put on our spare and we were on our way within 10 minutes.
Nice friendly service,change a flat tire
Travis at p&m towing was fast and amazing he took good care of us when we got T Boned and took are care of are car and dropped us off at home thanks
Quick and friendly service from Marcus, thank you!
I had a really great experience with this company! I really appreciate how knowledgeable and helpful Billy was!! I’m always scared of being taken advantage of with my lack of car knowledge, and Billy was very reassuring and I am very grateful to have had such a good experience given the stress that comes with car troubles. Thank you Billy!!!!
Ivan #25. Rescued me with a flat tire. Nice guy.
Omar did a great job! He changed our tire after it was flat. He was super nice and easy to talk with, and have is good guidance. Highly recommend him!
Ivan #25 was great today!! He got to me super quick and professionally changed my tire with no complaints :)
When you find a good, honest auto mechanic, you stop looking. P&M is the one that keeps you coming back. While others told me I needed brakes so they could sell me some, P&M told me I still had life in them. I really appreciate this team.
He was prompt. Answered all my questions. And easy to talk to.
David was super helpful when it came to my tires. He listened and made sure they were filled up with just the right amount of air. He's seems super knowledgeable! Thank you for the quick and kind service!
My car ran a flat halfway home on I5 and Kyla came to the rescue! So thankful for her speed and showing me the features of my car in case it happens again. Thank you Kyla!!
Jermain was so quick, friendly and so kind. Your definitely in good hands with him.
Highly impressed with the service I received from P&M! The gentleman, Marcus, arrived so quickly and was a pleasure to chat with while he helped get my car in order! Really appreciated not having to wait long and his help with clearing my trunk to get to my spare and tools! Thank you!
Marcus arrived with a great attitude, got to work quickly, didn't bat an eye at my insanely messy car and got me back on the road so quickly! A true hero. Thank you Marcus!
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 587 | — |
| Battery service | 277 | — |
| Special vehicle towing | 129 | — |
| Battery | 105 | — |
| Tire change | 86 | — |
| Car lockouts | 46 | — |
| General repairs & maintenance | 34 | — |
| Tires | 22 | — |
