How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%6+0.4Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREP&M Automotive
Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #376Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 4,724 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired P&M Automotive for 8 kinds of job.
P&M Automotive for tires
Clear ✕All 22 Google reviews tagged “Tires” · showing 20
Thank you Marcus for your quick arrival in fixing my low front tire on a cold down pouring Oregon day.
Highly impressed with the service I received from P&M! The gentleman, Marcus, arrived so quickly and was a pleasure to chat with while he helped get my car in order! Really appreciated not having to wait long and his help with clearing my trunk to get to my spare and tools! Thank you!
Fast, professional and courteous. I’ll definitely send business their way. Thank you, Travis!
Thanks Marcus!
Marcus was an absolute professional. He was kind and fast. I would be very happy to have him pull up to save the day again.
Marcus is my favorite of the P&M family. Great attitude, fast, and efficient with service!! If you don’t go to these guys for your automotive needs, then what are you doing?!
Travis was quick and friendly, filled all my tires with air and was done in under 15 minutes. Highly recomended
Travis was really nice and very professional.
We faced a unique situation maintaining/repairing a 2002 Buick, that had been stored in Salem for over one year, to be roadworthy for move to Seattle. Entire transaction with Jason was handled remotely by phone and e-mail: initial work scope discussions, tow from garage storage location to shop, comprehensive…
Travis was very prompt! Service was extremely professional. Very nice young man, showed concern for my situation and wished me well!! Can’t say enough good things about him and the service.
This morning we woke up to a flat tire. After calling for assistance, they showed up quickly (within about 30 minutes of calling) and the driver Travis was fantastic. Super friendly and very helpful. I was extremely happy with everything and would absolutely recommend them to anyone.
Travis was professional, friendly, and helpful in replacing my flat tire.
Called AAA for a blowout on the hottest day of the summer. car was so low my jack couldn't fit under it. Travis showed up an hour earlier than AAA told me he would arrive, got my donut inflated correctly, helped me get all the camping gear back into the car along with the blown tire. He was professional and went above and beyond in his service.
Cody is the best , had to have my tire changed and he came to the rescue. Thank you for being very Quick to respond and very professional. They saved the day. I give them a 10
My wife and I got a flat tire just a bit too far from our house and Travis hooked us up and replaced our flat for us super quickly and was extremely pleasant. Also he is bald like me so basically we are best friends. Thanks again!
I had a flat tire and Cody came out very quickly and pumped it up. Very quick, friendly and professional. Thanks so much!!
Travis was great! He responded quickly after I called AAA and was very helpful once he arrived. Thank you Travis!
Travis was very quick and courteous!
Omar is great , I enjoyed his service and help in need thank you
I received road assistance from P&M automotive as part of a AAA request. Travis arrived to our location very quickly and provided great service! He was efficient and worked quickly, but also very friendly and made me feel at ease after worrying about more serious structural damage. He even took extra time to inspect…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 587 | — |
| Battery service | 277 | — |
| Special vehicle towing | 129 | — |
| Battery | 105 | — |
| Tire change | 86 | — |
| Car lockouts | 46 | — |
| General repairs & maintenance | 34 | — |
| Tires | 22 | — |