How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%6+0.4Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREP&M Automotive
Salem, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #376Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 4,724 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired P&M Automotive for 8 kinds of job.
P&M Automotive for transmission
Clear ✕All 8 Google reviews tagged “Transmission”
Finally getting around to do this review. Sorry it is so late. Back on May 21, 2026 my wife and I headed out with our Ford F250 and our new travel trailer. We were heading to South Eastern Oregon fully loaded when the new transmission blew up. We called for AAA roadside service and they sent Steven from P&M…
Billy provided exceptional service. He was genuinely the nicest person I’ve ever encountered while having a tow truck service. I highly recommend him to anyone in need of such a kind and positive individual. Thank you again Billy!! Oh and he looks like Post Malone without the face tatts hahaha.
I’ve been to P&M about three times for separate things. They told me I needed new brake rear rotors and pads and quoted me almost $600. I called around town and other people were charging $375. When I took my car in to TWO SEPERATE mechanics they showed me my rotors and pads and they’re barely used, so no reason to…
Marcus came out to help us after an accident professional and got our car out of traffic.
We were on vacation and were unable to find a local place that could get us in and fixed quickly before we had to head back home. P&M Automotive was the only one that had the best reviews and was able to get the part ordered quickly and installed before anyone else could get the part to their location. If we are in…
Have used P&M a few times in the last few years. They have always been friendly, explain things in great detail, call with what the technician has inspected and what they think should be done, have never tried to pressure a repair, will sometimes even recommend waiting on something until a few service intervals…
During a routine oil change at a local oil-change outfit (not P&M), a rookie technician inadvertently drained out a portion of my transmission fluid by mistake! P&M was contracted by the oil-change place to rectify the error and replace my transmission place, which was beyond the capabilities of the oil-change shop.…
I had an appointment to get my transmission replaced last Monday 11/09/20. When they have me the quote the said ny car would be done in 2 days. I dropped my car there and they didnt order the new transmission until the next day. The stated the new transmission would be delivered Friday 11/13/20 and my car would…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 587 | — |
| Battery service | 277 | — |
| Special vehicle towing | 129 | — |
| Battery | 105 | — |
| Tire change | 86 | — |
| Car lockouts | 46 | — |
| General repairs & maintenance | 34 | — |
| Tires | 22 | — |
