Experts Reviews · Company report
Pacific Aire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Pacific Aire

Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Aire is better than 68% of HVAC contractors.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Aire is better than 61% of HVAC contractors.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Aire is better than 7% of HVAC contractors.F
7
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Aire is better than 83% of HVAC contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Aire is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Aire is better than 33% of HVAC contractors.D
33

Reviews for your job

Customers hired Pacific Aire for 8 kinds of job.

Pacific Aire for a/c filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$1–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 55 Google reviews tagged “A/C filter replacement” · showing 40

Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

7 years ago I had them install a new system. It has worked perfectly since day one and I love the maintenance program they have. The come twice a year for a small fee. They are Awesome!!!!! Update : Darien Christopher came today and did an amazing job, He was professional an very personable as well. Darien is…

Paid $1–100Great priceA/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Felicia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Michael was knowledgeable, efficient and kind

Paid $200–300Reasonable priceHVAC system maintenanceA/C filter replacement
Irma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

great i like knowing who is coming and letting to my home. The tech comes in does what he needs to do to maintain the unit functioning, I recommend getting into their plan it is cost effective. The tech for today was great, i like their service.

Paid $1–100Reasonable priceHVAC system maintenanceA/C filter replacementHeating system maintenance
SER10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Scheduled Time was for regular maintenance. Technician was Jake. He was very professional, courteous, and knowledgeable. He was also very patient. Loved how he explained everything to me. I love knowing the why and he was great explaining things to me. I live Pacific Aire. Their techs and staff are highly trained…

A/C system maintenanceA/C filter replacementHeating system maintenance
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I've always had great service from all the technicians I've had work on my system. Recently I had Tim come out to work on my system and thermostat. Tim was great. He explained everything in detail what he was going to do and went through everything he did when he was done. Tim is very courteous and professional.

A/C system maintenanceA/C filter replacementInstall AC+ Responsiveness+ Punctuality+ Quality
Angel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We are so happy that we are part of the Pacific Aire family. The service has been excellent. The technicians are professional and knowledgeable. They answer all our questions without any confusion. I recommend this company to anyone who needs assistance in their HVAC systems.

A/C filter replacementHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Carolyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jesse performed our system maintenance service and did a fantastic job. He was friendly & efficient and is an asset to Pacific aire.

A/C filter replacementHeating system maintenance+ Professionalism
rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Arrived on time was courteous and thorough

A/C system maintenanceA/C filter replacementInstallation+ Responsiveness+ Punctuality+ Professionalism
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tyler came out and was very professional! He was very thorough and explained everything he was doing and what he did. I would highly recommend him!

A/C system maintenanceCleaningA/C filter replacement+ Punctuality+ Quality+ Professionalism
Molly14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Pacific Aire is great! They are a local company in Oxnard, and I like going local whenever possible. Scheduling an appointment for new service was super easy and our technician arrived on-time. Steven Henson, our technician, was professional and courteous. He wore shoe booties to keep the house clean and he was very…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden arrived early, fully prepared and was very professional. He worked quickly, efficiently and patiently explained the process. He enjoys his work and cheerfully explained the results of his evaluation.

A/C system maintenanceCleaningA/C filter replacement+ Responsiveness+ Punctuality+ Quality
EmilyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pacific Aire replaced our AC a year ago and I can’t say enough good things about them. The installation was fast and professional and whenever they come to do the routine maintenance, everyone is SO nice! A very nice young man came by to make sure everything was shipshape for the summer and he was great. He…

A/C system maintenanceA/C filter replacement+ Responsiveness+ Punctuality+ Quality
SuzanneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pacific Aire installed a complete new HVAC system. They moved our heating system from a hall closet to the attic, quieter and freed up the closet. PA also cleaned our attic removing old insulation and replaced it with new insulation. They installed our new AC unit to code. They keep track of our maintenance…

HVAC duct & vent cleaningA/C filter replacementHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As usual, the service tech was friendly, very knowledgeable, answered all questions, reviewed his work with me, and made recommendations.

A/C filter replacementHVAC system maintenance+ Quality+ Professionalism
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best service around! Technician knowledgeable and pleasant ~ timely response

A/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Lori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a new heating and air conditioning system along with new ducts installed a year ago and now they contact us for maintenance of our system. We are very satisfied with their professionalism both in the office and out in the field and are confident that they have our satisfaction and comfort in mind

A/C system maintenanceA/C filter replacementHeating system maintenance+ Quality
Andria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt , efficient, knowledgeable, professional, thorough and expert technician performed an excellent inspection and maintenance service on my heating and air conditioning system at my residence. . Pacific Aire is the Best! Thank You for your superior service!!

CleaningA/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Craig8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding service as always.

CleaningA/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
George8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My technician Ruven was on time, professional and personable. He educated me on my FAU heating system, its care and maintenance. No up-charge sales pitch. I will use Pacific Aire for all future maintenance and new installation when the time comes.

A/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael was your representative, he did a great job !

A/C system maintenanceA/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Solid group and hard working. They have their craft dialed in and are very fast. Everyone that's been over has been very nice and professional. Zero complaints!

A/C filter replacementHeating system maintenanceHVAC system maintenance
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Maintenance of my AC and heating system

A/C system maintenanceA/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
ErnestLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Arrived on time, very friendly. He explained what he was going to do. He proceeded and finished the job. Neatly. He explained the results. Very good job.

CleaningA/C filter replacementHeating system maintenance
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service. Notified me prior to arrival. Good explanation of services provided.

A/C filter replacementHeating system maintenance
AlLocal Guide · 136 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician Steven Hansen friendly, and explained things very well.

A/C system maintenanceCleaningA/C filter replacement+ Responsiveness+ Quality+ Professionalism
Teresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Caleb was considerate, knowledgeable and professional. He was very pleasant to talk with and get information from. I appreciate the training he gave me on the Air Scrubber.

A/C system maintenanceA/C filter replacement+ Responsiveness+ Punctuality+ Quality
Rochelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Ruben was very professional and thorough. He was knowledgeable about the work and took time to explain his findings/any concerns. Thanks Ruben

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Quality+ Professionalism
AnthonyLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shawn came out and was very professional and helpful. I feel like I know my air system better now as well.

A/C system maintenanceA/C filter replacement+ Professionalism
Carrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, courteous, and timely technician, and the woman who set up the appointment was incredibly sweet and accommodating. Highly satisfied and would recommend this company.

A/C filter replacement+ Responsiveness+ Punctuality+ Quality
KathyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Pacific Aire had always been professional in all my dealings with them the past 10 or more years. Always on time, with safety gear ready and available to wear, with excellent communication.

A/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Graham1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I want to be sure that Pacific Aire knows that Christian, the Technician who responded, was very efficient, courteous and helpful. I hope he becomes ‘our’ technician in the future

A/C system maintenanceHVAC duct & vent cleaningA/C filter replacement
Sandy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Had maintenance service, cleaning, and checkup for my HVAC system yesterday. The technician, Michael, was very thorough, professional, and did an excellent job! He took great care to keep areas he entered clean and clear from grease. He was attentive to the system's need as well as helping to keep my costs down. I…

A/C filter replacementHeating system maintenanceHVAC system maintenance+ Punctuality+ Professionalism
Marianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr. Landeros was very professional and very helpful in explaining each step that he was doing. He was very courteous and knowledgeable.

A/C system maintenanceCleaningA/C filter replacement+ Responsiveness+ Punctuality+ Quality
Blue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Truly an awful place to request services from, stay away!

A/C system maintenanceA/C filter replacementHeating system maintenance− Responsiveness− Punctuality
Jesus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shawn was professional, friendly, informative.

CleaningA/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

HVAC system maintenanceHeating system repairCleaning
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceA/C filter replacementThermostat repair+ Responsiveness
Beverly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceA/C filter replacementHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Romelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C filter replacementHVAC duct & vent repair+ Responsiveness+ Quality+ Professionalism
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C filter replacementHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality

Show more a/c filter replacement reviews (15 more) →

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 46%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance255$37–$295
Heating system maintenance143$37–$239
A/C system maintenance117$51–$415
HVAC system repair76$192–$918
Cleaning55$104–$421
A/C filter replacement55—
Heating system installation35$1.4k–$2.5k
HVAC duct & vent installation30$1.2k–$2.8k

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