Experts Reviews · Company report
Pacific Aire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Pacific Aire

Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Aire is better than 68% of HVAC contractors.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Aire is better than 61% of HVAC contractors.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Aire is better than 7% of HVAC contractors.F
7
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Aire is better than 83% of HVAC contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Aire is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Aire is better than 33% of HVAC contractors.D
33

Reviews for your job

Customers hired Pacific Aire for 8 kinds of job.

Pacific Aire for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.117
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$51–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#106 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 117 Google reviews tagged “A/C system maintenance” · showing 20

Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Hayden was very nice, polite and very knowledgeable. He explained things where it was very easy for me to understand. I highly recommend him.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Michael was prompt, thorough and very professional.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
Nestor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kyle provided exceptional service. He arrived promptly for our Saturday afternoon appointment on an extremely hot day when our air conditioning had stopped working. The problem was not easy to diagnosed, but Kyle stayed with it when many technicians might have given up. His persistence and exceptional work ethic…

Great priceA/C system maintenance
Beatriz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When I called Pacific Aire they were very polite and understanding of my issues with my A/C at home. Hayden came out and looked at it on Saturday, (08/22/2026) he clean my unit and its working beautifully. Thank you also to Dave who came out today (08/24/26) to fixed the electrical problem in my home. I just want…

A/C system maintenance
Carl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Michael Marshall Technician is the Best And always explains what needs to done now or later. A true asset for Pacific Aire.

Paid $1–100Reasonable priceHVAC system maintenanceA/C system maintenance
Szabo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you to send me Tyler he was on time professional very helpful he was wearing his boots without asking! He did a great job. Also he flashed and cleaned my tankless system also! Definitely recommend him and this company anytime!!! Thank you again great job

Great priceA/C system maintenance
Fred7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Kept me informed, had photos to show me the status of my system.

Paid $2,000+Not sureA/C system maintenance
Lynda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Michael is a very warm, friendly and professional service man. Knowing that l can ask for him next service time l will do so.

Paid $1–100Great priceA/C system maintenance
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kyle came out today to perform our AC maintenance and flush the water heater. We typically use a plumber for the water heater flush, but Pacific Aire was offering a $49 promotion, and it was time for our six-month AC maintenance, so we decided to combine the services. Although the AC and water heater appointments…

Paid $500–600Not sureA/C system maintenance
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

7 years ago I had them install a new system. It has worked perfectly since day one and I love the maintenance program they have. The come twice a year for a small fee. They are Awesome!!!!! Update : Darien Christopher came today and did an amazing job, He was professional an very personable as well. Darien is…

Paid $1–100Great priceA/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Terrie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Pacific Aire -came out to service my equipment and responded with photos of mold - the photos were not of my house and showed a window which is no where my air conditioner is located - they tried to sell me a monthly service so I told them no. They then reported the mold issue with a company that has been hounding…

Paid $1–100OverpricedHVAC system maintenanceA/C system maintenance
Celeste5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently had Pacific Aire come out to do a maintenance check on the heating and air in our new home, and I’m so glad we did! During their inspection, they found that our furnace had a leak — something that could have exposed us to harmful CO2 if it had gone unnoticed. Their technician was professional, thorough,…

Great priceHVAC system maintenanceA/C system maintenanceA/C system vent cleaning
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Had my entire HVAC system replaced can’t say enough how awesome the PACAIRE team was. Cody, Miguel, Vincent, Augustine, and David are top notch. Would highly recommend them for any of you HVAC needs.

Paid $1,000+Reasonable priceA/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
omar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Omar did Great Work, excellent knowledge within the field

Great priceA/C system maintenance
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A great experience-the technician was polite and friendly. He was intelligent and knew just what to do. He checked out my furnace and my air conditioner then asked if I had any other concerns. I appreciate Pacific Aire for the dependable service they provide.

Paid $1–100Great priceHVAC system maintenanceA/C system maintenance
Walter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dan was very efficient and went beyond what other technicians in the past. He took the time to discuss his finding with me.

A/C system maintenanceHVAC system maintenanceService not listed+ Responsiveness+ Punctuality+ Professionalism
Laurie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had Brandon out to service my AC and furnace. Brandon was wonderful. He was thorough and explained everything that was being done and why. He was very considerate and friendly too. Wonderful experience overall!!

HVAC system maintenanceA/C system maintenance
Martha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Everyone that came was polite and professional. They took the necessary time and they were very personable.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Ellen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tyler, the technician, did a thorough and efficient job. He is very knowledgeable, friendly, and capable.

A/C system maintenanceHeating system maintenance+ Punctuality+ Quality+ Professionalism
SER10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Scheduled Time was for regular maintenance. Technician was Jake. He was very professional, courteous, and knowledgeable. He was also very patient. Loved how he explained everything to me. I love knowing the why and he was great explaining things to me. I live Pacific Aire. Their techs and staff are highly trained…

A/C system maintenanceA/C filter replacementHeating system maintenance

Show more a/c system maintenance reviews (97 more) →

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 46%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance255$37–$295
Heating system maintenance143$37–$239
A/C system maintenance117$51–$415
HVAC system repair76$192–$918
Cleaning55$104–$421
A/C filter replacement55—
Heating system installation35$1.4k–$2.5k
HVAC duct & vent installation30$1.2k–$2.8k

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