Experts Reviews · Company report
Pacific Aire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Pacific Aire

Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Aire is better than 68% of HVAC contractors.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Aire is better than 61% of HVAC contractors.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Aire is better than 7% of HVAC contractors.F
7
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Aire is better than 83% of HVAC contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Aire is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Aire is better than 33% of HVAC contractors.D
33

Reviews for your job

Customers hired Pacific Aire for 8 kinds of job.

Pacific Aire for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.117
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$51–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#106 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 117 Google reviews tagged “A/C system maintenance” · showing 40

Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Hayden was very nice, polite and very knowledgeable. He explained things where it was very easy for me to understand. I highly recommend him.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Michael was prompt, thorough and very professional.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
Nestor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kyle provided exceptional service. He arrived promptly for our Saturday afternoon appointment on an extremely hot day when our air conditioning had stopped working. The problem was not easy to diagnosed, but Kyle stayed with it when many technicians might have given up. His persistence and exceptional work ethic…

Great priceA/C system maintenance
Beatriz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When I called Pacific Aire they were very polite and understanding of my issues with my A/C at home. Hayden came out and looked at it on Saturday, (08/22/2026) he clean my unit and its working beautifully. Thank you also to Dave who came out today (08/24/26) to fixed the electrical problem in my home. I just want…

A/C system maintenance
Carl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Michael Marshall Technician is the Best And always explains what needs to done now or later. A true asset for Pacific Aire.

Paid $1–100Reasonable priceHVAC system maintenanceA/C system maintenance
Szabo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you to send me Tyler he was on time professional very helpful he was wearing his boots without asking! He did a great job. Also he flashed and cleaned my tankless system also! Definitely recommend him and this company anytime!!! Thank you again great job

Great priceA/C system maintenance
Fred7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Kept me informed, had photos to show me the status of my system.

Paid $2,000+Not sureA/C system maintenance
Lynda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Michael is a very warm, friendly and professional service man. Knowing that l can ask for him next service time l will do so.

Paid $1–100Great priceA/C system maintenance
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kyle came out today to perform our AC maintenance and flush the water heater. We typically use a plumber for the water heater flush, but Pacific Aire was offering a $49 promotion, and it was time for our six-month AC maintenance, so we decided to combine the services. Although the AC and water heater appointments…

Paid $500–600Not sureA/C system maintenance
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

7 years ago I had them install a new system. It has worked perfectly since day one and I love the maintenance program they have. The come twice a year for a small fee. They are Awesome!!!!! Update : Darien Christopher came today and did an amazing job, He was professional an very personable as well. Darien is…

Paid $1–100Great priceA/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Terrie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Pacific Aire -came out to service my equipment and responded with photos of mold - the photos were not of my house and showed a window which is no where my air conditioner is located - they tried to sell me a monthly service so I told them no. They then reported the mold issue with a company that has been hounding…

Paid $1–100OverpricedHVAC system maintenanceA/C system maintenance
Celeste5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently had Pacific Aire come out to do a maintenance check on the heating and air in our new home, and I’m so glad we did! During their inspection, they found that our furnace had a leak — something that could have exposed us to harmful CO2 if it had gone unnoticed. Their technician was professional, thorough,…

Great priceHVAC system maintenanceA/C system maintenanceA/C system vent cleaning
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Had my entire HVAC system replaced can’t say enough how awesome the PACAIRE team was. Cody, Miguel, Vincent, Augustine, and David are top notch. Would highly recommend them for any of you HVAC needs.

Paid $1,000+Reasonable priceA/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
omar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Omar did Great Work, excellent knowledge within the field

Great priceA/C system maintenance
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A great experience-the technician was polite and friendly. He was intelligent and knew just what to do. He checked out my furnace and my air conditioner then asked if I had any other concerns. I appreciate Pacific Aire for the dependable service they provide.

Paid $1–100Great priceHVAC system maintenanceA/C system maintenance
Walter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dan was very efficient and went beyond what other technicians in the past. He took the time to discuss his finding with me.

A/C system maintenanceHVAC system maintenanceService not listed+ Responsiveness+ Punctuality+ Professionalism
Laurie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had Brandon out to service my AC and furnace. Brandon was wonderful. He was thorough and explained everything that was being done and why. He was very considerate and friendly too. Wonderful experience overall!!

HVAC system maintenanceA/C system maintenance
Martha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Everyone that came was polite and professional. They took the necessary time and they were very personable.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Ellen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tyler, the technician, did a thorough and efficient job. He is very knowledgeable, friendly, and capable.

A/C system maintenanceHeating system maintenance+ Punctuality+ Quality+ Professionalism
SER10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Scheduled Time was for regular maintenance. Technician was Jake. He was very professional, courteous, and knowledgeable. He was also very patient. Loved how he explained everything to me. I love knowing the why and he was great explaining things to me. I live Pacific Aire. Their techs and staff are highly trained…

A/C system maintenanceA/C filter replacementHeating system maintenance
Sharon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Hayden was our tecnition today. I was very happy with all of his work. He explained everything he did along the way.

A/C system maintenanceHeating system maintenance
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I've always had great service from all the technicians I've had work on my system. Recently I had Tim come out to work on my system and thermostat. Tim was great. He explained everything in detail what he was going to do and went through everything he did when he was done. Tim is very courteous and professional.

A/C system maintenanceA/C filter replacementInstall AC+ Responsiveness+ Punctuality+ Quality
George11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ruven was great. He went through and checked both of my HVAC systems and explained everything. The best part……,, all is good! No issues. Yesterday, I started to hear noises coming from my condensation pump. When Ruven came this morning, he found that my pump wasn’t pumping the water out of the reservoir. Because I…

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been continuously happy with Pacific Aire over the past 10 years and will continue to call them for all of our AC needs. They not only provide excellent service but they are always looking out for our safety as well by keeping our AC units functioning safely and efficiently. We had a visit from Bob and…

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
DJ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technicians are Great! Thank you !

A/C system maintenanceHeating system maintenanceA/C system vent cleaning+ Professionalism
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jesse was on time, used the booties when he was in the house, which I appreciated. He explained what he was doing and answered all my questions. He gets 5 stars.

A/C system maintenanceCleaningHeating system maintenance
rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Arrived on time was courteous and thorough

A/C system maintenanceA/C filter replacementInstallation+ Responsiveness+ Punctuality+ Professionalism
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tyler came out and was very professional! He was very thorough and explained everything he was doing and what he did. I would highly recommend him!

A/C system maintenanceCleaningA/C filter replacement+ Punctuality+ Quality+ Professionalism
Molly14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Pacific Aire is great! They are a local company in Oxnard, and I like going local whenever possible. Scheduling an appointment for new service was super easy and our technician arrived on-time. Steven Henson, our technician, was professional and courteous. He wore shoe booties to keep the house clean and he was very…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Doreen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marshall is an excellent technician, very knowledgeable and professional.

A/C system maintenance
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden arrived early, fully prepared and was very professional. He worked quickly, efficiently and patiently explained the process. He enjoys his work and cheerfully explained the results of his evaluation.

A/C system maintenanceCleaningA/C filter replacement+ Responsiveness+ Punctuality+ Quality
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Derek came out today for routine maintenance. Punctual, professional, informative. Did an excellent job!

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tyler was exceptional. Professional and knowledgeable.

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

The technician was professional but he seemed a little green at his job. Also he didn’t have his name on his shirt. Overall he was very nice

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
SeijiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly staff provides excellent service in a timely manner.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Dale4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pacific Aire installed heat pump system, now 3 years old. System works great, no problems. Customer Service and the technicians are very efficient and easy to work with. Tune ups twice a year keep the system running smooth. I am very satisfied with the service. Recommend Pacific Aire to anyone.

A/C system maintenanceHVAC system maintenance+ Punctuality+ Professionalism
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technicians are always professional and thorough in performing semiannual maintenance of our heating and AC equipment.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
EmilyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pacific Aire replaced our AC a year ago and I can’t say enough good things about them. The installation was fast and professional and whenever they come to do the routine maintenance, everyone is SO nice! A very nice young man came by to make sure everything was shipshape for the summer and he was great. He…

A/C system maintenanceA/C filter replacement+ Responsiveness+ Punctuality+ Quality
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician was on time and very professional. He was friendly to my family and my dogs. He was efficient and made sure my HVAC was in working order. Before he left he made sure to ask if I had any other questions that weren’t addressed during the appointment. I would recommend Pacific Aire to anyone.

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance+ Punctuality+ Quality+ Professionalism
Bert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome services, we couldn’t find any bad service from them. They’re our only service provider for a long time.

A/C system maintenanceCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality

Show more a/c system maintenance reviews (77 more) →

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 46%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance255$37–$295
Heating system maintenance143$37–$239
A/C system maintenance117$51–$415
HVAC system repair76$192–$918
Cleaning55$104–$421
A/C filter replacement55—
Heating system installation35$1.4k–$2.5k
HVAC duct & vent installation30$1.2k–$2.8k

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