How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCOREPacific Aire
Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Pacific Aire for 8 kinds of job.
Pacific Aire for a/c system maintenance
Clear ✕All 117 Google reviews tagged “A/C system maintenance” · showing 80
Hayden was very nice, polite and very knowledgeable. He explained things where it was very easy for me to understand. I highly recommend him.
Michael was prompt, thorough and very professional.
Kyle provided exceptional service. He arrived promptly for our Saturday afternoon appointment on an extremely hot day when our air conditioning had stopped working. The problem was not easy to diagnosed, but Kyle stayed with it when many technicians might have given up. His persistence and exceptional work ethic…
When I called Pacific Aire they were very polite and understanding of my issues with my A/C at home. Hayden came out and looked at it on Saturday, (08/22/2026) he clean my unit and its working beautifully. Thank you also to Dave who came out today (08/24/26) to fixed the electrical problem in my home. I just want…
Michael Marshall Technician is the Best And always explains what needs to done now or later. A true asset for Pacific Aire.
Thank you to send me Tyler he was on time professional very helpful he was wearing his boots without asking! He did a great job. Also he flashed and cleaned my tankless system also! Definitely recommend him and this company anytime!!! Thank you again great job
Kept me informed, had photos to show me the status of my system.
Michael is a very warm, friendly and professional service man. Knowing that l can ask for him next service time l will do so.
Kyle came out today to perform our AC maintenance and flush the water heater. We typically use a plumber for the water heater flush, but Pacific Aire was offering a $49 promotion, and it was time for our six-month AC maintenance, so we decided to combine the services. Although the AC and water heater appointments…
7 years ago I had them install a new system. It has worked perfectly since day one and I love the maintenance program they have. The come twice a year for a small fee. They are Awesome!!!!! Update : Darien Christopher came today and did an amazing job, He was professional an very personable as well. Darien is…
Pacific Aire -came out to service my equipment and responded with photos of mold - the photos were not of my house and showed a window which is no where my air conditioner is located - they tried to sell me a monthly service so I told them no. They then reported the mold issue with a company that has been hounding…
We recently had Pacific Aire come out to do a maintenance check on the heating and air in our new home, and I’m so glad we did! During their inspection, they found that our furnace had a leak — something that could have exposed us to harmful CO2 if it had gone unnoticed. Their technician was professional, thorough,…
Had my entire HVAC system replaced can’t say enough how awesome the PACAIRE team was. Cody, Miguel, Vincent, Augustine, and David are top notch. Would highly recommend them for any of you HVAC needs.
Omar did Great Work, excellent knowledge within the field
A great experience-the technician was polite and friendly. He was intelligent and knew just what to do. He checked out my furnace and my air conditioner then asked if I had any other concerns. I appreciate Pacific Aire for the dependable service they provide.
Dan was very efficient and went beyond what other technicians in the past. He took the time to discuss his finding with me.
Had Brandon out to service my AC and furnace. Brandon was wonderful. He was thorough and explained everything that was being done and why. He was very considerate and friendly too. Wonderful experience overall!!
Everyone that came was polite and professional. They took the necessary time and they were very personable.
Tyler, the technician, did a thorough and efficient job. He is very knowledgeable, friendly, and capable.
Scheduled Time was for regular maintenance. Technician was Jake. He was very professional, courteous, and knowledgeable. He was also very patient. Loved how he explained everything to me. I love knowing the why and he was great explaining things to me. I live Pacific Aire. Their techs and staff are highly trained…
Hayden was our tecnition today. I was very happy with all of his work. He explained everything he did along the way.
I've always had great service from all the technicians I've had work on my system. Recently I had Tim come out to work on my system and thermostat. Tim was great. He explained everything in detail what he was going to do and went through everything he did when he was done. Tim is very courteous and professional.
Ruven was great. He went through and checked both of my HVAC systems and explained everything. The best part……,, all is good! No issues. Yesterday, I started to hear noises coming from my condensation pump. When Ruven came this morning, he found that my pump wasn’t pumping the water out of the reservoir. Because I…
We have been continuously happy with Pacific Aire over the past 10 years and will continue to call them for all of our AC needs. They not only provide excellent service but they are always looking out for our safety as well by keeping our AC units functioning safely and efficiently. We had a visit from Bob and…
Technicians are Great! Thank you !
Jesse was on time, used the booties when he was in the house, which I appreciated. He explained what he was doing and answered all my questions. He gets 5 stars.
Arrived on time was courteous and thorough
Tyler came out and was very professional! He was very thorough and explained everything he was doing and what he did. I would highly recommend him!
Pacific Aire is great! They are a local company in Oxnard, and I like going local whenever possible. Scheduling an appointment for new service was super easy and our technician arrived on-time. Steven Henson, our technician, was professional and courteous. He wore shoe booties to keep the house clean and he was very…
Marshall is an excellent technician, very knowledgeable and professional.
Hayden arrived early, fully prepared and was very professional. He worked quickly, efficiently and patiently explained the process. He enjoys his work and cheerfully explained the results of his evaluation.
Derek came out today for routine maintenance. Punctual, professional, informative. Did an excellent job!
Tyler was exceptional. Professional and knowledgeable.
The technician was professional but he seemed a little green at his job. Also he didn’t have his name on his shirt. Overall he was very nice
Friendly staff provides excellent service in a timely manner.
Pacific Aire installed heat pump system, now 3 years old. System works great, no problems. Customer Service and the technicians are very efficient and easy to work with. Tune ups twice a year keep the system running smooth. I am very satisfied with the service. Recommend Pacific Aire to anyone.
Technicians are always professional and thorough in performing semiannual maintenance of our heating and AC equipment.
Pacific Aire replaced our AC a year ago and I can’t say enough good things about them. The installation was fast and professional and whenever they come to do the routine maintenance, everyone is SO nice! A very nice young man came by to make sure everything was shipshape for the summer and he was great. He…
The technician was on time and very professional. He was friendly to my family and my dogs. He was efficient and made sure my HVAC was in working order. Before he left he made sure to ask if I had any other questions that weren’t addressed during the appointment. I would recommend Pacific Aire to anyone.
Awesome services, we couldn’t find any bad service from them. They’re our only service provider for a long time.
We had a new heating and air conditioning system along with new ducts installed a year ago and now they contact us for maintenance of our system. We are very satisfied with their professionalism both in the office and out in the field and are confident that they have our satisfaction and comfort in mind
Great service technician explained every thing to me before proceeding
Jesse was great…..personable, engaged, and professional without being pushy. Would use them again.
Wonderfully. Educated technician thank you
Your technicians are prompt and very courteous. They use the foot cover to keep from bringing in the outside dirt. They went through the issues and explained the costs. I was able to get a repair date immediately. Good company to deal with.
Michael was your representative, he did a great job !
The technicians are always very professional and all the work is done very efficiently. I would recommend them to anyone needing air conditioning or heating service or repair. Great company to work with.
They were on time and explained every step of the way. I will always use them. Love the service.
Maintenance of my AC and heating system
Instecton was brief and I think not thorough enough.
It was a pleasure having Noah, the Pacific Aire tech, at our home today. One of the most professional and competent technicians in any craft I have dealt with over many years. He was very patient and thorough in his explanations of what he was finding with our system and in giving us the options for what…
Steven was very nice, told me what he did, and replaced a unit with the blue light out. I think it was air cleaning.
The service response is very quick. Sending the picture of the tech and tracking system is really good idea for the safety of the clients. The technician Tony is thorough, efficient and very polite. I’m happy with the service so far.
Technician Steven Hansen friendly, and explained things very well.
Great experience. Woke up to the AC lines frozen over. Called pacific-Aire and they had a tech out in a couple hours. Mike Marshall was a great tech. Very customer service oriented and really knows his stuff. Answered all questions and explained things clearly. He even drew up a diagram of the system and locations…
Caleb was considerate, knowledgeable and professional. He was very pleasant to talk with and get information from. I appreciate the training he gave me on the Air Scrubber.
Ruben was very professional and thorough. He was knowledgeable about the work and took time to explain his findings/any concerns. Thanks Ruben
Shawn came out and was very professional and helpful. I feel like I know my air system better now as well.
Been using them for years they service both my houses. Always professional.
I want to be sure that Pacific Aire knows that Christian, the Technician who responded, was very efficient, courteous and helpful. I hope he becomes ‘our’ technician in the future
Great service as always. We’ve been using them for a lot of years. Brandon was amazing and detail oriented. Took the time to complete the service in detail as well as explaining everything to us. Highly recommend their services.
Mr. Landeros was very professional and very helpful in explaining each step that he was doing. He was very courteous and knowledgeable.
Truly an awful place to request services from, stay away!
On time, polite, professional,good knowledge of the equipment and able to explain the process and results. Kind and patient.
Noah was nice and informative throughout the service. Ducts had holes and there was a lot of dirt on the insulation. He explained to me how this affects the unit and it’s life span.Noah helped me set up an apt for an estimate to repair the problems found. Overall it was a great experience. I felt comfortable asking questions
Michael is great!
Employees are well trained, thorough and professional. They explain everything, take pictures and go over all details with you. We would not ever use anyone else again.
Excellent service by Steve.
We had Noah come to our house to perform the maintenance and he was very professional polite and on time. He was easy to talk to and provided a bunch of useful information on the current status of our system
Noah is highly recommended—he was respectful and took time to explain what he was doing. He did an excellent job and we’ve used Pacific Aire for many years and recommend their company. We recommend others use their service!
I have maintenance done on my furnace annually. My unit is approximately 17 years old and today’s inspection of the fan motor, and 2 other main parts are approaching their operating life expectancy. It’s not good news but it’s news that has prepared me for the inevitable in the not too distant future. Annual A/C…
Excellent service by Jesse who was prompt, efficient, professional and friendly. We are more than satisfied
On time arrival, neat, efficient service. We will welcome him back.
Great tech and his trainee were superb.
Technicians are very nice and share knowledge with you as they review your service. They are thorough and explain any issues in a very professional but simplified way so you can understand everything they are doing and why. Always impressed with each tech that reviews/tunes/repairs my HVAC system. They keep it in top shape so it will preform well and long.
Excellent service , our tech was super kind and knowledgeable!
8/31/21 – My AC unit just stopped working last week. Angel and Matt Cadruvi from Pacific Aire helped diagnose my AC unit. I have a home warranty plan but didn’t want to put in the claim and wait for someone in the valley to come (which they use the same company who I think have bad bedside manners). Both Angel and…
The technician Mike Marshall was very nice not just to my wife but he was really nice to our dog.He went above and beyond and we were very pleased with his service.
very disappointed, very Hot weather and this company had certified that the AC system was working upon buying this property and Ive only moved in 2 weeks ago. This company certified in writing that AC was in good working order and optimum cooling was achieved, this was requested as part of closing docs. the system…
Terrific guys who did a thorough and complete inspection of our entire central air and heating units with me by their side explaining everything good and certain items to be aware of. Mike and his assistant were easy to communicate with and showed me everything that needed to be addressed in the near future. Mike left nothing out. Great job guys!👍
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 255 | $37–$295 |
| Heating system maintenance | 143 | $37–$239 |
| A/C system maintenance | 117 | $51–$415 |
| HVAC system repair | 76 | $192–$918 |
| Cleaning | 55 | $104–$421 |
| A/C filter replacement | 55 | — |
| Heating system installation | 35 | $1.4k–$2.5k |
| HVAC duct & vent installation | 30 | $1.2k–$2.8k |
