How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCOREPacific Aire
Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Pacific Aire for 8 kinds of job.
Pacific Aire for a/c system repair
Clear ✕All 28 Google reviews tagged “A/C system repair” · showing 20
The technician that Pacific Aire sent wasTyler Conroy . Excellent worker and respectful. His trouble shooting skills are very high. Good work Tyler.
good experience, technician was completely informative and thorough. The only negative was the ridiculous "dispatch" fee.
Hayden was very nice, polite and very knowledgeable. He explained things where it was very easy for me to understand. I highly recommend him.
The technician Micheal, was amazing. He explained everything in detail as he diagnosed the problem with the air conditioner. He recommended the repair and fixed it quickly and emailed the photos to me. He also reset the thermostat too. Great work and exceptional service.
Pacific Aire crews replaced my furnace, ductwork, and insulation, cleaning up and sealing my attic in the process. Very pleased with the results. Most recently, Pacific Aire installed an AC unit to my house, connecting it to the existing HVAC system. The installation went very smoothly and even included removing a…
We had Pacific Aire replace an old residential A/C unit that was no longer functioning. Ruven came out promptly and assessed the situation. After a thorough discussion and all of our questions were answered, we decided to go ahead. Within a couple days, the unit was installed and works great. Hard to believe how…
Love this company very prompt and knowledgeable the service is the best. The technician’s are very friendly and friendly.
Awesome services, we couldn’t find any bad service from them. They’re our only service provider for a long time.
Michael was very thorough and respectful of property.
Have used them for years and they did the complete HVAC install about 4 years ago! Technicians that do the annual inspection are always professional and timely.
Noah is great, extremely thorough and detailed. He made sure to properly diagnose the issue and get it fixed. He sets the standard.
The service response is very quick. Sending the picture of the tech and tracking system is really good idea for the safety of the clients. The technician Tony is thorough, efficient and very polite. I’m happy with the service so far.
Had a warranty to on our unit. They came out and fixed it no problem. While on site they set up a return visit to do scheduled maintenance. Then never showed up or called for that appointment. When I called to ask why they never came out they were only more worried about setting another appointment. Instead of…
my wife was very happy with your service, thank you
Been using them for years they service both my houses. Always professional.
Very unprofessional. Had a great service from Erwin, but found out they were given a 5 star review from another customer and fired because of it. A five star review! Firing a great employee over a praise from another customer. Shame. Will never return, and highly recommend against ever doing business with them.
Fantastic service! Out technician, Steven was very professional and skilled. Did a great job diagnosing our problem a quickly repairing the system.
Technicians are very nice and share knowledge with you as they review your service. They are thorough and explain any issues in a very professional but simplified way so you can understand everything they are doing and why. Always impressed with each tech that reviews/tunes/repairs my HVAC system. They keep it in top shape so it will preform well and long.
8/31/21 – My AC unit just stopped working last week. Angel and Matt Cadruvi from Pacific Aire helped diagnose my AC unit. I have a home warranty plan but didn’t want to put in the claim and wait for someone in the valley to come (which they use the same company who I think have bad bedside manners). Both Angel and…
The company's technician told me need to recharge the AC without even measuring the pressure of the refrigerant. Then try to sell new units and other services. Can't believe I paid a company to come to my house to do sales job. Had another much more honest and professional company (Rowland Air) checked the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 255 | $37–$295 |
| Heating system maintenance | 143 | $37–$239 |
| A/C system maintenance | 117 | $51–$415 |
| HVAC system repair | 76 | $192–$918 |
| Cleaning | 55 | $104–$421 |
| A/C filter replacement | 55 | — |
| Heating system installation | 35 | $1.4k–$2.5k |
| HVAC duct & vent installation | 30 | $1.2k–$2.8k |
