Experts Reviews · Company report
Pacific Aire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Pacific Aire

Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Aire is better than 68% of HVAC contractors.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Aire is better than 61% of HVAC contractors.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Aire is better than 7% of HVAC contractors.F
7
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Aire is better than 83% of HVAC contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Aire is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Aire is better than 33% of HVAC contractors.D
33

Reviews for your job

Customers hired Pacific Aire for 8 kinds of job.

Pacific Aire for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$104–$421
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 48
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 55 Google reviews tagged “Cleaning”

ChrisLocal Guide · 245 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Provided a time frame of arrival called 20 minutes out. Very professional. Was completed in less than of hour for general services/maintenance

Paid $1–200Reasonable priceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Karol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tyler was very professional. He explained each step of service and was extremely thorough and efficient. Thank you, Tyler!

Paid $500–600OverpricedCleaning
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Customer friendly and very professional. Great tankless water heating descaling service. Tyler Conroy is a fantastic technician and is always respectful to my family.

Paid $1–100Great priceCleaningService not listed
Ronna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service, professional employees who are helpful.

CleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Had my entire HVAC system replaced can’t say enough how awesome the PACAIRE team was. Cody, Miguel, Vincent, Augustine, and David are top notch. Would highly recommend them for any of you HVAC needs.

Paid $1,000+Reasonable priceA/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Gregory7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Extremely nice.

CleaningHeating system maintenanceHVAC system maintenance+ Punctuality+ Quality+ Professionalism
alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been continuously happy with Pacific Aire over the past 10 years and will continue to call them for all of our AC needs. They not only provide excellent service but they are always looking out for our safety as well by keeping our AC units functioning safely and efficiently. We had a visit from Bob and…

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jesse was on time, used the booties when he was in the house, which I appreciated. He explained what he was doing and answered all my questions. He gets 5 stars.

A/C system maintenanceCleaningHeating system maintenance
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tyler came out and was very professional! He was very thorough and explained everything he was doing and what he did. I would highly recommend him!

A/C system maintenanceCleaningA/C filter replacement+ Punctuality+ Quality+ Professionalism
Molly14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Pacific Aire is great! They are a local company in Oxnard, and I like going local whenever possible. Scheduling an appointment for new service was super easy and our technician arrived on-time. Steven Henson, our technician, was professional and courteous. He wore shoe booties to keep the house clean and he was very…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hayden arrived early, fully prepared and was very professional. He worked quickly, efficiently and patiently explained the process. He enjoys his work and cheerfully explained the results of his evaluation.

A/C system maintenanceCleaningA/C filter replacement+ Responsiveness+ Punctuality+ Quality
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Derek came out today for routine maintenance. Punctual, professional, informative. Did an excellent job!

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tyler was exceptional. Professional and knowledgeable.

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Marilyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician, Michael Marshall was fabulous. His customer service was beyond great. When we move into the house we bought in a month or so, I will definitely request him. Thank you.

CleaningHeating system maintenance
Bert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome services, we couldn’t find any bad service from them. They’re our only service provider for a long time.

A/C system maintenanceCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
helgaLocal Guide · 407 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Non intrusive service,but responsive to questions and solving Issues.thank you

CleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Andria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt , efficient, knowledgeable, professional, thorough and expert technician performed an excellent inspection and maintenance service on my heating and air conditioning system at my residence. . Pacific Aire is the Best! Thank You for your superior service!!

CleaningA/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Craig8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding service as always.

CleaningA/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Glen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesse was great…..personable, engaged, and professional without being pushy. Would use them again.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
D9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Have used them for years and they did the complete HVAC install about 4 years ago! Technicians that do the annual inspection are always professional and timely.

CleaningHVAC system repairInstall AC
Christie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+!! Always super thorough, friendly, and professional. The best!

HVAC duct & vent cleaningCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
ErnestLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Arrived on time, very friendly. He explained what he was going to do. He proceeded and finished the job. Neatly. He explained the results. Very good job.

CleaningA/C filter replacementHeating system maintenance
Elise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After 17 years our HVAC system finally had enough and gave out. These are the moments you dread as a homeowner. A moment made more difficult by being without A/C during a heat wave. We already knew Pacific Aire to be an established locally owned and operated company so they were our first call. Sure enough a tech…

CleaningA/C system dismantlementHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Ernesto6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Instecton was brief and I think not thorough enough.

A/C system maintenanceCleaningDuctless heating & A/C services+ Punctuality
AlLocal Guide · 136 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician Steven Hansen friendly, and explained things very well.

A/C system maintenanceCleaningA/C filter replacement+ Responsiveness+ Quality+ Professionalism
Anushank6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service as always. We’ve been using them for a lot of years. Brandon was amazing and detail oriented. Took the time to complete the service in detail as well as explaining everything to us. Highly recommend their services.

A/C system maintenanceCleaning+ Responsiveness+ Punctuality+ Quality
Marianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr. Landeros was very professional and very helpful in explaining each step that he was doing. He was very courteous and knowledgeable.

A/C system maintenanceCleaningA/C filter replacement+ Responsiveness+ Punctuality+ Quality
Jesus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shawn was professional, friendly, informative.

CleaningA/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Frank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steven was very courteous and respectful of our home and privacy. He expertise was great. He did not oversell upgrades which we very much appreciated.

CleaningInstallation
Virginia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Employees are well trained, thorough and professional. They explain everything, take pictures and go over all details with you. We would not ever use anyone else again.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had Steven as our tech. He was great.

CleaningHVAC system maintenance
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing service! We've always had competent and professional Pacific Aire technicians in the past, but their tech Michael who provided our most recent service went above and beyond. He inspected our entire HVAC system, cleaned our AC metal cover showing us the leading cause of why it was so dirty so we could…

CleaningHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Today Jesse came along with a gentleman he was training to service our units. They were great. Professional, friendly and very positive. They took the time to do their job right and show me along the way. Thanks Jessie

Cleaning
Tunez3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great tech and his trainee were superb.

A/C system maintenanceCleaningHeating system maintenance+ Professionalism
Sylvia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technicians are very nice and share knowledge with you as they review your service. They are thorough and explain any issues in a very professional but simplified way so you can understand everything they are doing and why. Always impressed with each tech that reviews/tunes/repairs my HVAC system. They keep it in top shape so it will preform well and long.

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Mae4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

8/31/21 – My AC unit just stopped working last week. Angel and Matt Cadruvi from Pacific Aire helped diagnose my AC unit. I have a home warranty plan but didn’t want to put in the claim and wait for someone in the valley to come (which they use the same company who I think have bad bedside manners). Both Angel and…

A/C system maintenanceCleaningA/C system repair+ Punctuality+ Quality+ Professionalism
Laura14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Terrific guys who did a thorough and complete inspection of our entire central air and heating units with me by their side explaining everything good and certain items to be aware of. Mike and his assistant were easy to communicate with and showed me everything that needed to be addressed in the near future. Mike left nothing out. Great job guys!👍

A/C system maintenanceCleaningHVAC system maintenance
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The technician, Michael, is extremely competent and knowledgeable in performing the maintenance of my system. He explained in detail the work he performed and provided suggestions for future safety measures. He has been to my home for Pacific Air previously so I felt confident with the information provided.

CleaningHVAC system maintenance+ Punctuality+ Professionalism+ Value
Laura11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Ruben was my technician he was educated in his field . He made me feel confident in his ability to perform the work . The prices amazed me they were fabulous . And who answers their phone how can I make you smile ? They do !! I also didn’t have to wait a month for them to come next day service ! I will…

A/C system maintenanceCleaning+ Responsiveness+ Punctuality+ Quality
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

HVAC system maintenanceHeating system repairCleaning
Rosie3 years ago★★★★★

Rating only, no written review.

CleaningHVAC system maintenance+ Punctuality+ Professionalism
Zoe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

CleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Patty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Cleaning+ Responsiveness+ Punctuality+ Quality
John3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceCleaningA/C filter replacement+ Responsiveness+ Punctuality+ Quality
KathrineLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

CleaningDuctless heating & A/C services+ Punctuality+ Quality+ Professionalism
Susan4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceCleaningA/C filter replacement+ Punctuality+ Professionalism
Ronnin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

CleaningHVAC system maintenanceHVAC system repair+ Professionalism
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceCleaningA/C filter replacement+ Responsiveness+ Punctuality+ Quality
JLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceCleaningA/C filter replacement+ Responsiveness+ Punctuality+ Professionalism
Jorge9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

CleaningA/C filter replacement
Sheri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

Rating only, no written review.

CleaningDuctless heating & A/C servicesA/C filter replacement
Connie4 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaningCleaningHVAC system maintenance+ Professionalism
Phiilip4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceCleaningHeating system maintenance
Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

CleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 46%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance255$37–$295
Heating system maintenance143$37–$239
A/C system maintenance117$51–$415
HVAC system repair76$192–$918
Cleaning55$104–$421
A/C filter replacement55—
Heating system installation35$1.4k–$2.5k
HVAC duct & vent installation30$1.2k–$2.8k

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