Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Pacific Aire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Pacific Aire

Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Aire is better than 68% of HVAC contractors.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Aire is better than 61% of HVAC contractors.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Aire is better than 7% of HVAC contractors.F
7
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Aire is better than 83% of HVAC contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Aire is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Aire is better than 33% of HVAC contractors.D
33

Reviews for your job

Customers hired Pacific Aire for 8 kinds of job.

Pacific Aire for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.60
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 56/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 51

All 15 Google reviews tagged “HVAC duct & vent cleaning”

Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

7 years ago I had them install a new system. It has worked perfectly since day one and I love the maintenance program they have. The come twice a year for a small fee. They are Awesome!!!!! Update : Darien Christopher came today and did an amazing job, He was professional an very personable as well. Darien is…

Paid $1–100Great priceA/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Molly14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Pacific Aire is great! They are a local company in Oxnard, and I like going local whenever possible. Scheduling an appointment for new service was super easy and our technician arrived on-time. Steven Henson, our technician, was professional and courteous. He wore shoe booties to keep the house clean and he was very…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Walter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good work!

HVAC duct & vent cleaning+ Responsiveness+ Professionalism
SuzanneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pacific Aire installed a complete new HVAC system. They moved our heating system from a hall closet to the attic, quieter and freed up the closet. PA also cleaned our attic removing old insulation and replaced it with new insulation. They installed our new AC unit to code. They keep track of our maintenance…

HVAC duct & vent cleaningA/C filter replacementHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician was on time and very professional. He was friendly to my family and my dogs. He was efficient and made sure my HVAC was in working order. Before he left he made sure to ask if I had any other questions that weren’t addressed during the appointment. I would recommend Pacific Aire to anyone.

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance+ Punctuality+ Quality+ Professionalism
Larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Your technicians are prompt and very courteous. They use the foot cover to keep from bringing in the outside dirt. They went through the issues and explained the costs. I was able to get a repair date immediately. Good company to deal with.

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance
Peggy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technicians are always very professional and all the work is done very efficiently. I would recommend them to anyone needing air conditioning or heating service or repair. Great company to work with.

A/C system maintenanceHVAC duct & vent cleaningHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Christie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+!! Always super thorough, friendly, and professional. The best!

HVAC duct & vent cleaningCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Rochelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Ruben was very professional and thorough. He was knowledgeable about the work and took time to explain his findings/any concerns. Thanks Ruben

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Quality+ Professionalism
Graham1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I want to be sure that Pacific Aire knows that Christian, the Technician who responded, was very efficient, courteous and helpful. I hope he becomes ‘our’ technician in the future

A/C system maintenanceHVAC duct & vent cleaningA/C filter replacement
Sylvia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technicians are very nice and share knowledge with you as they review your service. They are thorough and explain any issues in a very professional but simplified way so you can understand everything they are doing and why. Always impressed with each tech that reviews/tunes/repairs my HVAC system. They keep it in top shape so it will preform well and long.

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Rajasekaran3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaningHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
James4 years ago★

Rating only, no written review.

HVAC duct & vent cleaning− Professionalism
Marv3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaningA/C filter replacementHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Connie4 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaningCleaningHVAC system maintenance+ Professionalism

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 46%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance255$37–$295
Heating system maintenance143$37–$239
A/C system maintenance117$51–$415
HVAC system repair76$192–$918
Cleaning55$104–$421
A/C filter replacement55—
Heating system installation35$1.4k–$2.5k
HVAC duct & vent installation30$1.2k–$2.8k

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