Experts Reviews · Company report
Pacific Aire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Pacific Aire

Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Aire is better than 68% of HVAC contractors.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Aire is better than 61% of HVAC contractors.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Aire is better than 7% of HVAC contractors.F
7
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Aire is better than 83% of HVAC contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Aire is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Aire is better than 33% of HVAC contractors.D
33

Reviews for your job

Customers hired Pacific Aire for 8 kinds of job.

Pacific Aire for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.257
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#98 / 111
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 257 Google reviews tagged “HVAC system maintenance” · showing 20

Elaine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Service tech very attentive clean and informative

Paid $1–200Reasonable priceHVAC system maintenance
Javier6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Technician was on time, and was very thorough inspecting our 3 systems. He found several serious issues of parts that were not functioning correctly and corrected some, and scheduled return visit for next day with replacements to correct the rest, and luckily all covered under warranty. One small issue was not…

Paid $200–400Great priceHVAC system maintenance
ThomasLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Appointment was easy to book for next day. Technicians arrived on time and in clean uniforms. Both people were very friendly and personable. Though it took quite a while to diagnose the problem they were able to provide a temporary fix until parts could be ordered and installed. While I wish that there fees were less, they were not unfair.

Paid $2,000+Reasonable priceHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality
john5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★

The maintenance worker was very knowledgeable and answered all of my questions.

Paid $1–100Reasonable priceHVAC system maintenance
Merle13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The technician that Pacific Aire sent wasTyler Conroy . Excellent worker and respectful. His trouble shooting skills are very high. Good work Tyler.

Paid $400–500Reasonable priceHeating system maintenanceHeating system repair
Victoria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Micheal was very thorough and explained everything. Its been awhile for cleaning the system and he checked it all. Very patient. My parents have been with pacific aire since 2008. Now im continuing. Thank u Michael.

Paid $1–100Great priceHVAC system maintenance
j9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Pacific Aire came through again! We needed a HVAC inspection and maintenance on our year and a half old AC and furnace. Pacific Aire are the ones to call. They are thorough, professional and knowledgeable. It doesn’t matter who they send out, these guys are trained professionals who know how to diagnose and fix…

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Hayden was very nice, polite and very knowledgeable. He explained things where it was very easy for me to understand. I highly recommend him.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Michael was cheerful, competent and thorough in getting my a/c working again. He also identified areas where repairs might be needed soon on my 27-year-old equipment. I am very happy with the service he provided

Paid $1–200Reasonable priceHVAC system maintenance
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Michael was prompt, thorough and very professional.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brandon was my Service tech. He did the full maintenance and recommended flushing the air conditioner. He also made other recommendations so I signed up for the maintenance policy on my furnace and air conditioner. He was very thorough, polite efficient, and was very professional in presenting the information to me.…

Paid $1–200Great priceHVAC system repairHVAC system maintenance
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional, knowledgeable and courteous!

Paid $1–200Reasonable priceHVAC system maintenance
Yvonne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technician was efficient and informative. We discussed possible ways to make heating the house and retaining the heat in the house better .

Paid $1–200Reasonable priceHVAC system maintenance
Beebe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technician was informative and very considerate. I just purchased my home and he explained the system to me and shared photos. I really appreciate having all the information.

Paid $1–200Reasonable priceHVAC system maintenance
Chelsea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kevin was thorough, friendly, and knowledgeable. I was very grateful for his service and for the integrity of his work.

Paid $1–200Great priceHVAC system maintenance
ChrisLocal Guide · 245 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Provided a time frame of arrival called 20 minutes out. Very professional. Was completed in less than of hour for general services/maintenance

Paid $1–200Reasonable priceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
RyanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Ac system inspection and tune up it legit Worth every penny and the company was transparent and the tech was extremely knowledgeable. Highly recommend A+ business and Techs.

Paid $1–200Great priceHVAC system maintenance
Tango6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The representative for Pacific Aire was great and really helpful with recommendations for making our system work much better! All in all a very positive experience!

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
Dana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★

Average price for new furnace is 4800. I would be ok with a price around 6k, not double Average price.

Paid $2,000+OverpricedHVAC system maintenance
Galaxy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Technician was very knowledgeable and gave us a lesson on how to best use our system. Very thorough, he checked our entire system to make sure everything was working properly.

Paid $1–200Great priceHVAC system maintenance

Show more HVAC system maintenance reviews (237 more) →

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 46%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance255$37–$295
Heating system maintenance143$37–$239
A/C system maintenance117$51–$415
HVAC system repair76$192–$918
Cleaning55$104–$421
A/C filter replacement55—
Heating system installation35$1.4k–$2.5k
HVAC duct & vent installation30$1.2k–$2.8k

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