How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCOREPacific Aire
Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Pacific Aire for 8 kinds of job.
Pacific Aire for HVAC system maintenance
Clear ✕All 257 Google reviews tagged “HVAC system maintenance” · showing 40
Service tech very attentive clean and informative
Technician was on time, and was very thorough inspecting our 3 systems. He found several serious issues of parts that were not functioning correctly and corrected some, and scheduled return visit for next day with replacements to correct the rest, and luckily all covered under warranty. One small issue was not…
Appointment was easy to book for next day. Technicians arrived on time and in clean uniforms. Both people were very friendly and personable. Though it took quite a while to diagnose the problem they were able to provide a temporary fix until parts could be ordered and installed. While I wish that there fees were less, they were not unfair.
The maintenance worker was very knowledgeable and answered all of my questions.
The technician that Pacific Aire sent wasTyler Conroy . Excellent worker and respectful. His trouble shooting skills are very high. Good work Tyler.
Micheal was very thorough and explained everything. Its been awhile for cleaning the system and he checked it all. Very patient. My parents have been with pacific aire since 2008. Now im continuing. Thank u Michael.
Pacific Aire came through again! We needed a HVAC inspection and maintenance on our year and a half old AC and furnace. Pacific Aire are the ones to call. They are thorough, professional and knowledgeable. It doesn’t matter who they send out, these guys are trained professionals who know how to diagnose and fix…
Hayden was very nice, polite and very knowledgeable. He explained things where it was very easy for me to understand. I highly recommend him.
Michael was cheerful, competent and thorough in getting my a/c working again. He also identified areas where repairs might be needed soon on my 27-year-old equipment. I am very happy with the service he provided
Michael was prompt, thorough and very professional.
Brandon was my Service tech. He did the full maintenance and recommended flushing the air conditioner. He also made other recommendations so I signed up for the maintenance policy on my furnace and air conditioner. He was very thorough, polite efficient, and was very professional in presenting the information to me.…
Very professional, knowledgeable and courteous!
The technician was efficient and informative. We discussed possible ways to make heating the house and retaining the heat in the house better .
The technician was informative and very considerate. I just purchased my home and he explained the system to me and shared photos. I really appreciate having all the information.
Kevin was thorough, friendly, and knowledgeable. I was very grateful for his service and for the integrity of his work.
Provided a time frame of arrival called 20 minutes out. Very professional. Was completed in less than of hour for general services/maintenance
The Ac system inspection and tune up it legit Worth every penny and the company was transparent and the tech was extremely knowledgeable. Highly recommend A+ business and Techs.
The representative for Pacific Aire was great and really helpful with recommendations for making our system work much better! All in all a very positive experience!
Average price for new furnace is 4800. I would be ok with a price around 6k, not double Average price.
Technician was very knowledgeable and gave us a lesson on how to best use our system. Very thorough, he checked our entire system to make sure everything was working properly.
Tyler was very knowledgeable and helpful Thanks
Michael was on time, very pleasant and explained what he planned to do. He took many pictures which helped me understand the issues with my aging system. Excellent service Michael, thank you!
Tyler showed up on time with a great smile and attitude. He was efficient and got the work done quickly. He noticed that there wasn't a surge protector installed, so fixed that. At our request, he installed a new filter.
Pac Aire technicians, Kevin and Tyler, provide exceptional service!
Kyle Bergstresser is the man! He was so thorough and talked us through everything and all our options. Very personable and knowledgeable. He cleaned our condenser which is standard for him (should be for all but not everyone has done this!) I would highly recommend him as your service person!
Michael Marshall was professional, kind, and thorough. He went above and beyond the regular service.
Micheal showed up and not only presented himself in a professional manner, he was very knowledgeable and precise in his explanation of what needed to be done & The job he performed.There was no pressure or unnecessary sales tactics, just a clear understanding about the Job that was performed.. Thank you to Pacific air and Micheal for an amazing job.
Very competent and reasonably priced! Riven was great 👍😃😃
Michael Marshall Technician is the Best And always explains what needs to done now or later. A true asset for Pacific Aire.
Kevin was very polite and proficient. He didn’t wast time getting the job done right. I’m very pleased.
Friendly, on time, really took his time, answered every question
Knowledgeable technician with impecable customer service attitude.
Jacob was my technician on 4/18/2024. He was on time, very thorough, explained everything, and recommended an installation that I approved. He is personal and professional. I have no doubt he provided excellent service. Overall, in the years that I have used Pacific Aire, I consider this company to be the best HVAC…
Hayden provided excellent service! He explained everything thoroughly regarding the systems. He was very polite and courteous.
Brant was very knowledgeable and explained everything very well. Best rep in the decade we’ve own your equipment.
Michael arrived on time, he was professional and courteous, and took care of my issue straightaway.
Prompt polite competent explained everything
IVAN CHAVEZ technician - outstanding Pacific Aire company employee - superb customer service.Technician IVAN C. knowledgeable and informative, courteous and efficient - outstanding, courteous and exemplary.
Tyler was very professional. He checked heater and air conditioning. It was a very pleasant experience.
Technician was in time as scheduled, very professional and knowledgeable of the job, left the work area clean. Answered my questions simply and clear. I’m content with the job
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 255 | $37–$295 |
| Heating system maintenance | 143 | $37–$239 |
| A/C system maintenance | 117 | $51–$415 |
| HVAC system repair | 76 | $192–$918 |
| Cleaning | 55 | $104–$421 |
| A/C filter replacement | 55 | — |
| Heating system installation | 35 | $1.4k–$2.5k |
| HVAC duct & vent installation | 30 | $1.2k–$2.8k |
