How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCOREPacific Aire
Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Pacific Aire for 8 kinds of job.
Pacific Aire for HVAC system repair
Clear ✕All 79 Google reviews tagged “HVAC system repair” · showing 20
Excellent service and friendly and efficient. They always do a great job. 😁
Hayden was AWESOME. The epitome of great customer service with extensive knowledge. I wish he worked with every company Zi deal with!
RUVUN and BOB were very helpful and very professional. José and Vincent were tremendous today in putting in our new furnace. You guys have been very good as Pacific Aire for the Anglin family.
As usual your technician was on time and diagnosed my problem and facilitated getting it corrected. I know it will take a few days as parts need to ordered but knowing it is well on the way to being fixed. Thank you for always hiring the best technicians.
The technician was polite and efficient. So was the follow up supervisor. No high pressure to buy. However, I said from the beginning that I thought the capacitor had just gone out. AC had been working fine. When I was told that would be $500 ish to fix, I knew prices were ridiculous. So I replaced it myself for…
Steven and his assistant were very professional and respectful. Did a good job of explaining the maintenance needs and recommendations.
Arrived on time, was courteous, diagnostic of problem was quick and suggested solution to get it fixed.
We had a very positive experience with Pacific Aire. We had them completely clean up our attic, including asbestos abatement, installation removal and replacement, and a new heat pump installation. Each crew was friendly, professional and knowledgeable. Special thanks to Augustine, Xavier, Vincent, Jose H., and Adrian. The new system works great!
Brandon was my Service tech. He did the full maintenance and recommended flushing the air conditioner. He also made other recommendations so I signed up for the maintenance policy on my furnace and air conditioner. He was very thorough, polite efficient, and was very professional in presenting the information to me.…
Michael did excellent work. He was communicative and explained what he was repairing. He was personable and friendly.
Very professional, courteous, explain everything that needed to be done, and once everything was completed he made sure i understood what he did, showed pictures as he went through each step.
Very fast service, ac went out during the latest heat wave. Called that evening and they came out first thing in the morning and had it back up and running in less then an hour. As always great company and great service. Will recommend to anyone who asks.
Tyler was helpful, knowledgeable, respectful and very quick. They were able to come the same day, which was a life saver!
Efficient, informative, courteous and friendly.
The representative for Pacific Aire was great and really helpful with recommendations for making our system work much better! All in all a very positive experience!
Tyler was incredibly nice and knowledgeable, what a pleasure working with great people who actually show up and perform top notch work.
Micheal showed up and not only presented himself in a professional manner, he was very knowledgeable and precise in his explanation of what needed to be done & The job he performed.There was no pressure or unnecessary sales tactics, just a clear understanding about the Job that was performed.. Thank you to Pacific air and Micheal for an amazing job.
Hayden Christensen was sent over to check my air conditioner which had stopped blowing cold air. He arrived at the earlier part of the two hour window and introduced himself with a smile and professional bearing. After listening to my problem and being shown the areas where the air conditioner, Hayden explained what…
Could not have gone any better! Tony the best ever. Thanks for the service. By the way I recommended Byron Carter two weeks ago and he had a AC replacement for 20k. I don’t make recommendations! Only because Tony is on the job!
Charged me $500 for a capacitor that cost $20. I should have checked the price of the part online before I ok the job
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 255 | $37–$295 |
| Heating system maintenance | 143 | $37–$239 |
| A/C system maintenance | 117 | $51–$415 |
| HVAC system repair | 76 | $192–$918 |
| Cleaning | 55 | $104–$421 |
| A/C filter replacement | 55 | — |
| Heating system installation | 35 | $1.4k–$2.5k |
| HVAC duct & vent installation | 30 | $1.2k–$2.8k |
