Experts Reviews · Company report
Pacific Aire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Pacific Aire

Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Aire is better than 68% of HVAC contractors.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Aire is better than 61% of HVAC contractors.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Aire is better than 7% of HVAC contractors.F
7
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Aire is better than 83% of HVAC contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Aire is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Aire is better than 33% of HVAC contractors.D
33

Reviews for your job

Customers hired Pacific Aire for 8 kinds of job.

Pacific Aire for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.144
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$239
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#73 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 144 Google reviews tagged “Heating system maintenance” · showing 20

Douglas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Michael came to my home to complete my furnace tune up. He was very thorough and took his time. He explained everything he saw and explained tests he ran. Pacaire really has the secret sauce when it comes to hiring great technicians. Very polite and talented at their trade.

Paid $1–200Reasonable priceHeating system maintenance
Merle13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The technician that Pacific Aire sent wasTyler Conroy . Excellent worker and respectful. His trouble shooting skills are very high. Good work Tyler.

Paid $400–500Reasonable priceHeating system maintenanceHeating system repair
Gerri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★

Steven and his assistant were very professional and respectful. Did a good job of explaining the maintenance needs and recommendations.

Reasonable priceHeating system maintenance
ChrisLocal Guide · 245 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Provided a time frame of arrival called 20 minutes out. Very professional. Was completed in less than of hour for general services/maintenance

Paid $1–200Reasonable priceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I purchased a whole-house heater from Pacific Aire and they installed it yesterday. I’ve also purchased a water heater (they installed it too) and a heater service contract from PA. I rate them highly. Their technicians are friendly and considerate, who are well-trained in the technicalities of service and…

Paid $2,000+Reasonable priceHeating system installationInstall thermostatHeating system maintenance
Ziad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They installed a furnace for me a few years back and it's been working solidly this whole time. Great customer service. Just got my yearly maintenance visit today and they did a thorough and clean job. I especially recommend Ivan, one of their many great technicians: a very knowledgable and friendly person who reflects well on the company.

Paid $1–100Reasonable priceHVAC system maintenanceHeating system maintenance
Alexandria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Hayden C. did an amazing job helping us to diagnose the issues we had with our wall heater! He went above and beyond to ensure that we had a complete understanding of the issues at hand. He was very kind, professional, respectful and knowledgeable, I would highly recommend him to family and friends for any future services!!! Thanks Pacific Aire!

Paid $1–100Great priceHeating system maintenance
Liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had a great experience with Michael from Pacific Aire. He was professional, personable, knowledgeable, and honest. He took the time to explain what was happening with our hvac system. He answered all of our questions with confidence and examples of prior work. We were very impressed especially after an experience with a different company.

Paid $1–100Great priceHeating system maintenance
Vahe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Technician Daniel Ortiz from Pacific Aire provided excellent service while completing the rework on my hot water heater. Since I work in a technical field myself, I had several detailed questions for him. Daniel took the time to explain everything clearly and thoroughly. He is a knowledgeable professional with a great attitude.

Paid $1–100Great priceHeating system repairHeating system maintenance
ChristineLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always the most pleasant guys come to the house for service of the heating and air conditioning units. I definitely recommend this company if you need your units checked.

Heating system maintenance
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

7 years ago I had them install a new system. It has worked perfectly since day one and I love the maintenance program they have. The come twice a year for a small fee. They are Awesome!!!!! Update : Darien Christopher came today and did an amazing job, He was professional an very personable as well. Darien is…

Paid $1–100Great priceA/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Ronna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service, professional employees who are helpful.

CleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Kandace12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tyler was exceptionally professional, polite and efficient in this service call. He is a very good representative for this company.

Reasonable priceHeating system maintenance
Marcia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Senior Tech Ruben M came out to do a routine check-up on heating system and filter. He was very professional, knowledgeable and had a caring attitude. Very nice guy who loves what he does. I definitely recommend Pacific Aire they made the whole experience easy. From the appointment, to the pre-call to the appointment, to the pricing.

Paid $1–100Heating system maintenance
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Had my entire HVAC system replaced can’t say enough how awesome the PACAIRE team was. Cody, Miguel, Vincent, Augustine, and David are top notch. Would highly recommend them for any of you HVAC needs.

Paid $1,000+Reasonable priceA/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Janet7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Arrived on time and did a thorough job!! Good communication! Easy to understand! Very professional!

Great priceHVAC system maintenance
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We always request Michael to do our semi- annual service for our HVAC systems. He is prompt, knowledgeable and does not upsell!

Paid $100–200Great priceHeating system maintenance+ Punctuality+ Quality+ Value
Breanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had Michael L tune up my heater. Michael did a great job with tuning up my heater.

Great priceHeating system maintenance
Irma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

great i like knowing who is coming and letting to my home. The tech comes in does what he needs to do to maintain the unit functioning, I recommend getting into their plan it is cost effective. The tech for today was great, i like their service.

Paid $1–100Reasonable priceHVAC system maintenanceA/C filter replacementHeating system maintenance
marcia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our technician Brett was very professional, knowledgeable and courteous.

Paid $100–200Reasonable priceHeating system maintenance

Show more heating system maintenance reviews (124 more) →

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 46%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance255$37–$295
Heating system maintenance143$37–$239
A/C system maintenance117$51–$415
HVAC system repair76$192–$918
Cleaning55$104–$421
A/C filter replacement55—
Heating system installation35$1.4k–$2.5k
HVAC duct & vent installation30$1.2k–$2.8k

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