How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCOREPacific Aire
Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Pacific Aire for 8 kinds of job.
Pacific Aire for heating system maintenance
Clear ✕All 144 Google reviews tagged “Heating system maintenance”
Michael came to my home to complete my furnace tune up. He was very thorough and took his time. He explained everything he saw and explained tests he ran. Pacaire really has the secret sauce when it comes to hiring great technicians. Very polite and talented at their trade.
The technician that Pacific Aire sent wasTyler Conroy . Excellent worker and respectful. His trouble shooting skills are very high. Good work Tyler.
Steven and his assistant were very professional and respectful. Did a good job of explaining the maintenance needs and recommendations.
Provided a time frame of arrival called 20 minutes out. Very professional. Was completed in less than of hour for general services/maintenance
I purchased a whole-house heater from Pacific Aire and they installed it yesterday. I’ve also purchased a water heater (they installed it too) and a heater service contract from PA. I rate them highly. Their technicians are friendly and considerate, who are well-trained in the technicalities of service and…
They installed a furnace for me a few years back and it's been working solidly this whole time. Great customer service. Just got my yearly maintenance visit today and they did a thorough and clean job. I especially recommend Ivan, one of their many great technicians: a very knowledgable and friendly person who reflects well on the company.
Hayden C. did an amazing job helping us to diagnose the issues we had with our wall heater! He went above and beyond to ensure that we had a complete understanding of the issues at hand. He was very kind, professional, respectful and knowledgeable, I would highly recommend him to family and friends for any future services!!! Thanks Pacific Aire!
We had a great experience with Michael from Pacific Aire. He was professional, personable, knowledgeable, and honest. He took the time to explain what was happening with our hvac system. He answered all of our questions with confidence and examples of prior work. We were very impressed especially after an experience with a different company.
Technician Daniel Ortiz from Pacific Aire provided excellent service while completing the rework on my hot water heater. Since I work in a technical field myself, I had several detailed questions for him. Daniel took the time to explain everything clearly and thoroughly. He is a knowledgeable professional with a great attitude.
Always the most pleasant guys come to the house for service of the heating and air conditioning units. I definitely recommend this company if you need your units checked.
7 years ago I had them install a new system. It has worked perfectly since day one and I love the maintenance program they have. The come twice a year for a small fee. They are Awesome!!!!! Update : Darien Christopher came today and did an amazing job, He was professional an very personable as well. Darien is…
Excellent service, professional employees who are helpful.
Tyler was exceptionally professional, polite and efficient in this service call. He is a very good representative for this company.
Senior Tech Ruben M came out to do a routine check-up on heating system and filter. He was very professional, knowledgeable and had a caring attitude. Very nice guy who loves what he does. I definitely recommend Pacific Aire they made the whole experience easy. From the appointment, to the pre-call to the appointment, to the pricing.
Had my entire HVAC system replaced can’t say enough how awesome the PACAIRE team was. Cody, Miguel, Vincent, Augustine, and David are top notch. Would highly recommend them for any of you HVAC needs.
Arrived on time and did a thorough job!! Good communication! Easy to understand! Very professional!
We always request Michael to do our semi- annual service for our HVAC systems. He is prompt, knowledgeable and does not upsell!
I had Michael L tune up my heater. Michael did a great job with tuning up my heater.
great i like knowing who is coming and letting to my home. The tech comes in does what he needs to do to maintain the unit functioning, I recommend getting into their plan it is cost effective. The tech for today was great, i like their service.
Our technician Brett was very professional, knowledgeable and courteous.
Everyone that came was polite and professional. They took the necessary time and they were very personable.
Tyler was totally professional and courteous as well as very thorough. I always recommend Pacific Aire.
The person was the most professional and thorough that has ever been here. Give that young man a raise!
Tyler, the technician, did a thorough and efficient job. He is very knowledgeable, friendly, and capable.
Scheduled Time was for regular maintenance. Technician was Jake. He was very professional, courteous, and knowledgeable. He was also very patient. Loved how he explained everything to me. I love knowing the why and he was great explaining things to me. I live Pacific Aire. Their techs and staff are highly trained…
Hayden was our tecnition today. I was very happy with all of his work. He explained everything he did along the way.
Just had all new duct work completed by Cody S , Ethan H , and Gustavo E with Pacific Aire. What a great team . Very professional, thorough, pleasant, and kept me informed throughout the process. I would highly recommend this company and you would be in good hands with these young men.
Very professional customer service great
Extremely nice.
Ruven, the senior technician, was very informative. Did some preventative maintenance to some on future expenses. He was the best.
Very pleased with the friendly & knowledgeable service from Pacific Aire, starting from the office staff, to the technician Darian. Bob, the sales representative, was so informative on my present heating unit & the unit to be purchased. Quite a TEAM. Thank you.
Jesse performed our system maintenance service and did a fantastic job. He was friendly & efficient and is an asset to Pacific aire.
Michael the repair guy that came to check out the heater was so helpful and nice. He asked if it was ok to go places without assuming. He put down cloth and had booties on his feet so he didn’t make a mess. He explained everything in a thorough way that was easy to understand. He showed us pictures of problem areas…
Technicians are Great! Thank you !
Jesse was on time, used the booties when he was in the house, which I appreciated. He explained what he was doing and answered all my questions. He gets 5 stars.
Tyler came out and was very professional! He was very thorough and explained everything he was doing and what he did. I would highly recommend him!
Hayden arrived early, fully prepared and was very professional. He worked quickly, efficiently and patiently explained the process. He enjoys his work and cheerfully explained the results of his evaluation.
They are very thorough in their work. Tyler was very courteous and was very good at doing his job.
Derek came out today for routine maintenance. Punctual, professional, informative. Did an excellent job!
Tech was very professional and courteous.
Best service around! Technician knowledgeable and pleasant ~ timely response
The technician was on time and very professional. He was friendly to my family and my dogs. He was efficient and made sure my HVAC was in working order. Before he left he made sure to ask if I had any other questions that weren’t addressed during the appointment. I would recommend Pacific Aire to anyone.
Very good customer service and good quality work
Very good service
The technician, Michael Marshall was fabulous. His customer service was beyond great. When we move into the house we bought in a month or so, I will definitely request him. Thank you.
Awesome services, we couldn’t find any bad service from them. They’re our only service provider for a long time.
Jesse was professional and able to make recommendations that would make a positive difference.
We had a new heating and air conditioning system along with new ducts installed a year ago and now they contact us for maintenance of our system. We are very satisfied with their professionalism both in the office and out in the field and are confident that they have our satisfaction and comfort in mind
Pacific Aire has been our heating specialists for many years. Specialists are prompt and always very courteous and professional.
Very professional and experienced technician. Answered all my questions . Great Company!
Non intrusive service,but responsive to questions and solving Issues.thank you
Prompt , efficient, knowledgeable, professional, thorough and expert technician performed an excellent inspection and maintenance service on my heating and air conditioning system at my residence. . Pacific Aire is the Best! Thank You for your superior service!!
Outstanding service as always.
My technician Ruven was on time, professional and personable. He educated me on my FAU heating system, its care and maintenance. No up-charge sales pitch. I will use Pacific Aire for all future maintenance and new installation when the time comes.
Great service technician explained every thing to me before proceeding
Jesse was great…..personable, engaged, and professional without being pushy. Would use them again.
Your technicians are prompt and very courteous. They use the foot cover to keep from bringing in the outside dirt. They went through the issues and explained the costs. I was able to get a repair date immediately. Good company to deal with.
Michael was your representative, he did a great job !
Brandon was on time through in his explanations. He was very personable and kind
Jesse was excellent! He fixed our heater and gave me good advice regarding the heater.
A+!! Always super thorough, friendly, and professional. The best!
Technician on time Pleasant Explained outcome Courteous
Jesse was quick, efficient, professional and polite.
The home I rent has been serviced every 6 months for the past 7 years; I have received consistent professionalism and warmth from every employee I have dealt with throughout these years. Excellent customer service. The technicians are prompt, friendly.
Solid group and hard working. They have their craft dialed in and are very fast. Everyone that's been over has been very nice and professional. Zero complaints!
Maintenance of my AC and heating system
Arrived on time, very friendly. He explained what he was going to do. He proceeded and finished the job. Neatly. He explained the results. Very good job.
Ian was very thorough and explained everything.
polite and informative employee
Excellent service. Notified me prior to arrival. Good explanation of services provided.
Brandon was pleasant and efficient. He finished in a timely manner.
Always efficient and pleasant to deal with. Noah was a great technician
Very good communication, clean neat oppression. Very over priced on HVAC issue I need fixed.
Steven was very nice, told me what he did, and replaced a unit with the blue light out. I think it was air cleaning.
Great experience. Woke up to the AC lines frozen over. Called pacific-Aire and they had a tech out in a couple hours. Mike Marshall was a great tech. Very customer service oriented and really knows his stuff. Answered all questions and explained things clearly. He even drew up a diagram of the system and locations…
Ruben was very professional and thorough. He was knowledgeable about the work and took time to explain his findings/any concerns. Thanks Ruben
Pacific Aire had always been professional in all my dealings with them the past 10 or more years. Always on time, with safety gear ready and available to wear, with excellent communication.
Pacific Aire has the best employees I’ve worked with. Their technicians are professional, well qualified, respectful of property and people. I have no negative experiences with any of them. You won’t find better or more qualified.
I want to be sure that Pacific Aire knows that Christian, the Technician who responded, was very efficient, courteous and helpful. I hope he becomes ‘our’ technician in the future
Had maintenance service, cleaning, and checkup for my HVAC system yesterday. The technician, Michael, was very thorough, professional, and did an excellent job! He took great care to keep areas he entered clean and clear from grease. He was attentive to the system's need as well as helping to keep my costs down. I…
Christian from Pacific Aire came to our house. He was on time and very polite. He took the time to answer my questions. Friendly and helpful.
Truly an awful place to request services from, stay away!
On time, polite, professional,good knowledge of the equipment and able to explain the process and results. Kind and patient.
Shawn was professional, friendly, informative.
Noah was nice and informative throughout the service. Ducts had holes and there was a lot of dirt on the insulation. He explained to me how this affects the unit and it’s life span.Noah helped me set up an apt for an estimate to repair the problems found. Overall it was a great experience. I felt comfortable asking questions
Employees are well trained, thorough and professional. They explain everything, take pictures and go over all details with you. We would not ever use anyone else again.
Pacific Aire has kept our heater system in perfect condition for years. Helpful and professional
Brandon was thorough, quick and efficient in replacing our filter, brushes and troubleshooting problems that could be worse later on.
The people from whom we bought our home had used Pacific Aire and we have continued. They are the only company we have used for 20 years and have been pleased as they are so responsive when we have had a problem. Today was no exception as we had our system's six month check-up. Michael and Maki were prompt and…
Excellent service by Steve.
Noah is highly recommended—he was respectful and took time to explain what he was doing. He did an excellent job and we’ve used Pacific Aire for many years and recommend their company. We recommend others use their service!
Excellent service by Jesse who was prompt, efficient, professional and friendly. We are more than satisfied
Amazing service! We've always had competent and professional Pacific Aire technicians in the past, but their tech Michael who provided our most recent service went above and beyond. He inspected our entire HVAC system, cleaned our AC metal cover showing us the leading cause of why it was so dirty so we could…
On time arrival, neat, efficient service. We will welcome him back.
Dan was on time, very courteous, kept me informed of findings. Great service yesterday!
Kristina was my service representative. She was professional, clean, and courteous. She was thorough and very respectful. We have a precocious kitty who likes to escape and she made sure she kept our doors closed so our escape artist would not sneak out. She had good suggestions and left promptly. Thank you
Great tech and his trainee were superb.
Technicians are very nice and share knowledge with you as they review your service. They are thorough and explain any issues in a very professional but simplified way so you can understand everything they are doing and why. Always impressed with each tech that reviews/tunes/repairs my HVAC system. They keep it in top shape so it will preform well and long.
Steven was excellent and very thorough. He spent time and explained everything to me. Highly recommended. Thank you Pacific Aire in Oxnard. Been using them for years and they are always on time and helpful.
Excellent service , our tech was super kind and knowledgeable!
Had our yearly maintenance done on our furnace. The technician, Michael Landeros, was very professional and courteous. He was very thorough in performing the maintenance of our furnace. What really impressed us was that he sat down with us and took the time to explain everything after he was done.. No other…
Matt was knowledgeable friendly and discussed with me some options about how to improve the AC and heating system. He was friendly and thorough in his approach. I felt comfortable with Matt and he was open to questions I had. Thank you very much!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 255 | $37–$295 |
| Heating system maintenance | 143 | $37–$239 |
| A/C system maintenance | 117 | $51–$415 |
| HVAC system repair | 76 | $192–$918 |
| Cleaning | 55 | $104–$421 |
| A/C filter replacement | 55 | — |
| Heating system installation | 35 | $1.4k–$2.5k |
| HVAC duct & vent installation | 30 | $1.2k–$2.8k |
