How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCOREPacific Aire
Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Pacific Aire for 8 kinds of job.
Pacific Aire for heating system repair
Clear ✕All 30 Google reviews tagged “Heating system repair”
The technician that Pacific Aire sent wasTyler Conroy . Excellent worker and respectful. His trouble shooting skills are very high. Good work Tyler.
Review 1 – Tankless Water Heater Installation We had a great experience with Pacific Aire, thanks to technicians Robert F. and Noah V. They replaced our old water heater with a new tankless system, and the entire process was smooth from start to finish. They worked quickly and efficiently, communicated constantly…
Technician Daniel Ortiz from Pacific Aire provided excellent service while completing the rework on my hot water heater. Since I work in a technical field myself, I had several detailed questions for him. Daniel took the time to explain everything clearly and thoroughly. He is a knowledgeable professional with a great attitude.
Tyler was on time, professional, great with my dog and able to articulate the issue, timeline and solution. PacificAire continues to provide best in class service, and benefits to my involvement in the elite membership.
Michael did a thorough diagnosis of my heater. I could see him carefully check the wires and inner workings. He was cordial, polite and easy to work with. He replaced my filter which I hadn't done in a couple seasons and was filled with cat hair. Now the furnace is working great with no charge since he said he…
It was an annual inspection and filter replacement, the technician was very informative efficient and professional in how he explained the system as he did his work.
Awesome services, we couldn’t find any bad service from them. They’re our only service provider for a long time.
Michael was very thorough and respectful of property.
Wonderfully. Educated technician thank you
Very professional and courteous. The tech knew and fixed the problem in minutes. Thank you
From the customer service on making the appointment to the technicians kindness and professionalism - amazing company. Very responsive and handled issue with care.
A+!! Always super thorough, friendly, and professional. The best!
Michael took care of the problem and offered lots of information
Truly an awful place to request services from, stay away!
Technicians are very nice and share knowledge with you as they review your service. They are thorough and explain any issues in a very professional but simplified way so you can understand everything they are doing and why. Always impressed with each tech that reviews/tunes/repairs my HVAC system. They keep it in top shape so it will preform well and long.
Steven was excellent and very thorough. He spent time and explained everything to me. Highly recommended. Thank you Pacific Aire in Oxnard. Been using them for years and they are always on time and helpful.
Excellent service , our tech was super kind and knowledgeable!
Technicians are professional and very knowledgeable. The company itself are literal thieves. They first charge you $79 to show up, diagnose and attempt to fix the issue without additional parts which is understandable. The technician quickly determined that my furnace control board’s fuse was blown. The company…
To the crew of Pacific Aire: Jesse, Vincent, David, Angel, Matt, Erwin, Jose, Lance and Oscar. Thank you for going above and beyond your scope of work to make our home safe for our family. The new insulation and duck work looks amazing! We would definitely recommend Pacific Aire to family and friends. The crew…
Matt was supper. I had stopped my membership with Pacific Air 8 years ago due to a thermostat service issue. Because of Matt I have started my membership again
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 255 | $37–$295 |
| Heating system maintenance | 143 | $37–$239 |
| A/C system maintenance | 117 | $51–$415 |
| HVAC system repair | 76 | $192–$918 |
| Cleaning | 55 | $104–$421 |
| A/C filter replacement | 55 | — |
| Heating system installation | 35 | $1.4k–$2.5k |
| HVAC duct & vent installation | 30 | $1.2k–$2.8k |
