Experts Reviews · Company report
Pacific Aire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Pacific Aire

Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Aire is better than 68% of HVAC contractors.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Aire is better than 61% of HVAC contractors.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Aire is better than 7% of HVAC contractors.F
7
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Aire is better than 83% of HVAC contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Aire is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Aire is better than 33% of HVAC contractors.D
33

Reviews for your job

Customers hired Pacific Aire for 8 kinds of job.

Pacific Aire for install thermostat

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.70
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$590
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Install thermostat”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#87 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.71%

All 20 Google reviews tagged “Install thermostat”

William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

11/4/26: Robert R. & Jose H. installed our new forced air furnace. 1. Pacific Aire is a solid and honest company to do business with. 2. Their employees are always to the point and communicate well. 3. They were on the job from 9am till 6pm when they completed the installation. 4. Pacific Aire shows great…

Paid $2,000+Not sureHeating system installationInstall thermostatThermostat installation
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I purchased a whole-house heater from Pacific Aire and they installed it yesterday. I’ve also purchased a water heater (they installed it too) and a heater service contract from PA. I rate them highly. Their technicians are friendly and considerate, who are well-trained in the technicalities of service and…

Paid $2,000+Reasonable priceHeating system installationInstall thermostatHeating system maintenance
JaciLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

I just paid $22,000 for a new heater. Pacific air was quick to come out and give an estimate, take my money, the installation crew was really nice. The follow up, however, has been frustrating and unprofessional. I have now left four messages trying to schedule a final inspection For the permit. No one calls me…

Paid $2,000+OverpricedHeating system installationInstall thermostatHVAC duct & vent installation
javan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Today I had my New A/C and heating units put in by Robert Fuentes and Miguel V. They were fantastic and completely professional and did really great work . I appreciate their work ethic and dedication to the job. Robert took time explaining everything to me that was done and how it works with the App on my phone and…

Paid $1,000+Reasonable priceHeating system installationInstall thermostatHVAC duct & vent installation
Armando6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had an excellent experience with Pacific Aire from start to finish. The entire team was well-groomed, professional, and incredibly friendly—not only to my family, but even to our pets throughout the entire project. Despite working in the rain, they went above and beyond to ensure my home stayed clean and…

Paid $1,000+Reasonable priceInstallationHeating system installationInstall thermostat
Wifey2MommyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★

Thank you to Angelo for explaining everything that was happening with the installation of our new furnace and A/C unit, keeping us well informed of the timeline along the process, and for being so sweet to our curious twins who followed you around the property constantly! You're an absolute jem and we're thankful we…

Paid $1,000+OverpricedInstall ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
ives3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pacific Aire – Outstanding Team I had an excellent experience with Pacific Air Air Conditioning and want to recognize the incredible work of Jose, Blas, and Pablo. From start to finish, the crew delivered top-notch service. They installed a new AC system and handled both the insulation removal and the new…

Reasonable priceHeating system installationInstall thermostatInstall AC
Nathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Pacific Aire continues to impress. I had additional inspections done this week by Brett Walker and Pablo Garcia. Both offered incredible customer service and knowledge. Thank you very much Brett and Pablo for your excellent work on my house!

Heating system installationInstall thermostatHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I've always had great service from all the technicians I've had work on my system. Recently I had Tim come out to work on my system and thermostat. Tim was great. He explained everything in detail what he was going to do and went through everything he did when he was done. Tim is very courteous and professional.

A/C system maintenanceA/C filter replacementInstall AC+ Responsiveness+ Punctuality+ Quality
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

All five individuals who worked on our HVAC replacement were outstanding. Cody S, Angel G , Gustavo Ethan H and David P were very courteous and professional. There workmanship was top notch. I would not hesitate to recommend them.

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Bert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome services, we couldn’t find any bad service from them. They’re our only service provider for a long time.

A/C system maintenanceCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Solid group and hard working. They have their craft dialed in and are very fast. Everyone that's been over has been very nice and professional. Zero complaints!

A/C filter replacementHeating system maintenanceHVAC system maintenance
Elise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After 17 years our HVAC system finally had enough and gave out. These are the moments you dread as a homeowner. A moment made more difficult by being without A/C during a heat wave. We already knew Pacific Aire to be an established locally owned and operated company so they were our first call. Sure enough a tech…

CleaningA/C system dismantlementHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Kasey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience. Woke up to the AC lines frozen over. Called pacific-Aire and they had a tech out in a couple hours. Mike Marshall was a great tech. Very customer service oriented and really knows his stuff. Answered all questions and explained things clearly. He even drew up a diagram of the system and locations…

A/C system maintenanceA/C system dismantlementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

Service was prompt and tech was courteous and knowledgeable. Service call fee was reasonable but prices for replacement thermostats were a ripoff - 5 to 10 times the cost of the same units on-line.

Install thermostat− Value
Sylvia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technicians are very nice and share knowledge with you as they review your service. They are thorough and explain any issues in a very professional but simplified way so you can understand everything they are doing and why. Always impressed with each tech that reviews/tunes/repairs my HVAC system. They keep it in top shape so it will preform well and long.

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Michelea month ago★★★★★

Rating only, no written review.

Reasonable priceHVAC system repairHeating system installationInstall thermostat
Henri3 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
JackieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Heating system maintenanceInstall thermostatInstallation+ Responsiveness+ Punctuality+ Quality
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 46%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance255$37–$295
Heating system maintenance143$37–$239
A/C system maintenance117$51–$415
HVAC system repair76$192–$918
Cleaning55$104–$421
A/C filter replacement55—
Heating system installation35$1.4k–$2.5k
HVAC duct & vent installation30$1.2k–$2.8k

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