Experts Reviews · Company report
Pacific Aire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Pacific Aire

Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Aire is better than 68% of HVAC contractors.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Aire is better than 61% of HVAC contractors.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Aire is better than 7% of HVAC contractors.F
7
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Aire is better than 83% of HVAC contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Aire is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Aire is better than 33% of HVAC contractors.D
33

Reviews for your job

Customers hired Pacific Aire for 8 kinds of job.

Pacific Aire for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#66 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 24 Google reviews tagged “Installation”

EstherLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Review 1 – Tankless Water Heater Installation We had a great experience with Pacific Aire, thanks to technicians Robert F. and Noah V. They replaced our old water heater with a new tankless system, and the entire process was smooth from start to finish. They worked quickly and efficiently, communicated constantly…

HVAC system repairHeating system repairInstallation
Armando6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had an excellent experience with Pacific Aire from start to finish. The entire team was well-groomed, professional, and incredibly friendly—not only to my family, but even to our pets throughout the entire project. Despite working in the rain, they went above and beyond to ensure my home stayed clean and…

Paid $1,000+Reasonable priceInstallationHeating system installationInstall thermostat
Wifey2MommyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★

Thank you to Angelo for explaining everything that was happening with the installation of our new furnace and A/C unit, keeping us well informed of the timeline along the process, and for being so sweet to our curious twins who followed you around the property constantly! You're an absolute jem and we're thankful we…

Paid $1,000+OverpricedInstall ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

7 years ago I had them install a new system. It has worked perfectly since day one and I love the maintenance program they have. The come twice a year for a small fee. They are Awesome!!!!! Update : Darien Christopher came today and did an amazing job, He was professional an very personable as well. Darien is…

Paid $1–100Great priceA/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pablo came out to give an estimate. He even noticed the system I have in place is larger than I need and suggested a slightly smaller one that not only save money but energy too. He was very polite and professional. I was very pleased with the experience.

Reasonable priceInstallationHVAC duct & vent installation
Breena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I almost cancelled my maintenance appt because I was forced to have a "conversation" with AI "Dane" who was pretending to be a human (to the point of background keyboard tapping to indicate he was typing! He doesn't have hands! 🤦🏼‍♀️) I'm so glad I didn't. (And PacAire should be too-they almost lost a HUGE sale…

Paid $1,000+Reasonable priceInstallationHVAC duct & vent installationInstall AC
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

All five individuals who worked on our HVAC replacement were outstanding. Cody S, Angel G , Gustavo Ethan H and David P were very courteous and professional. There workmanship was top notch. I would not hesitate to recommend them.

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had Pacific Aire replace an old residential A/C unit that was no longer functioning. Ruven came out promptly and assessed the situation. After a thorough discussion and all of our questions were answered, we decided to go ahead. Within a couple days, the unit was installed and works great. Hard to believe how…

InstallationA/C system repair+ Responsiveness+ Punctuality+ Quality
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael the repair guy that came to check out the heater was so helpful and nice. He asked if it was ok to go places without assuming. He put down cloth and had booties on his feet so he didn’t make a mess. He explained everything in a thorough way that was easy to understand. He showed us pictures of problem areas…

Heating system maintenanceHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Professionalism
rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Arrived on time was courteous and thorough

A/C system maintenanceA/C filter replacementInstallation+ Responsiveness+ Punctuality+ Professionalism
Jonathan15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend Pacific Aire.

Install ACHeating system installationInstallation+ Responsiveness+ Quality+ Professionalism
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Solid group and hard working. They have their craft dialed in and are very fast. Everyone that's been over has been very nice and professional. Zero complaints!

A/C filter replacementHeating system maintenanceHVAC system maintenance
Elise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After 17 years our HVAC system finally had enough and gave out. These are the moments you dread as a homeowner. A moment made more difficult by being without A/C during a heat wave. We already knew Pacific Aire to be an established locally owned and operated company so they were our first call. Sure enough a tech…

CleaningA/C system dismantlementHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Frank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steven was very courteous and respectful of our home and privacy. He expertise was great. He did not oversell upgrades which we very much appreciated.

CleaningInstallation
Sylvia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technicians are very nice and share knowledge with you as they review your service. They are thorough and explain any issues in a very professional but simplified way so you can understand everything they are doing and why. Always impressed with each tech that reviews/tunes/repairs my HVAC system. They keep it in top shape so it will preform well and long.

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Steven was excellent and very thorough. He spent time and explained everything to me. Highly recommended. Thank you Pacific Aire in Oxnard. Been using them for years and they are always on time and helpful.

Heating system maintenanceInstallationHeating system repair+ Responsiveness+ Punctuality+ Quality
Michael13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

To the crew of Pacific Aire: Jesse, Vincent, David, Angel, Matt, Erwin, Jose, Lance and Oscar. Thank you for going above and beyond your scope of work to make our home safe for our family. The new insulation and duck work looks amazing! We would definitely recommend Pacific Aire to family and friends. The crew…

HVAC duct & vent installationInstallationHeating system repair+ Responsiveness+ Punctuality+ Quality
Donna7 months ago★★★

Rating only, no written review.

HVAC system repairInstallationHeating system installation
karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

InstallationA/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
Beverly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceA/C filter replacementHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
JackieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Heating system maintenanceInstall thermostatInstallation+ Responsiveness+ Punctuality+ Quality
Joseph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Rating only, no written review.

A/C system maintenanceDuctless heating & A/C servicesHVAC duct & vent installation− Responsiveness− Punctuality
Marv3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaningA/C filter replacementHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 46%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance255$37–$295
Heating system maintenance143$37–$239
A/C system maintenance117$51–$415
HVAC system repair76$192–$918
Cleaning55$104–$421
A/C filter replacement55—
Heating system installation35$1.4k–$2.5k
HVAC duct & vent installation30$1.2k–$2.8k

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