Experts Reviews · Company report
Pacific Aire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%61+14.8Value 14%83+11.7Replies to reviews 7%33+2.3Craft & service penalty7−9.3Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Pacific Aire

Oxnard, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 4.6★ from 1,203 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Aire is better than 68% of HVAC contractors.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Aire is better than 61% of HVAC contractors.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Aire is better than 7% of HVAC contractors.F
7
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Aire is better than 83% of HVAC contractors.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Aire is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Aire is better than 33% of HVAC contractors.D
33

Reviews for your job

Customers hired Pacific Aire for 8 kinds of job.

Pacific Aire for thermostat installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$788
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Thermostat installation”

William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

11/4/26: Robert R. & Jose H. installed our new forced air furnace. 1. Pacific Aire is a solid and honest company to do business with. 2. Their employees are always to the point and communicate well. 3. They were on the job from 9am till 6pm when they completed the installation. 4. Pacific Aire shows great…

Paid $2,000+Not sureHeating system installationInstall thermostatThermostat installation
Cruz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Overall, my experience with Pacific Aire was excellent. The entire team was very professional and knowledgeable. Bob was very very helpful providing multiple option to choose from. The total cost to replace an aging heater/ducting, and add an A/C unit was far more affordable than the competitors. I went with the…

Paid $2,000+Reasonable priceHeating system installationHVAC duct & vent installationInstall AC
StevenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The installation was quick, easy, and very painless. They did an excellent job of replacing my gas furnace with a full HVAC system.

Paid $2,000+Reasonable priceHeating system installationHVAC duct & vent installationInstall AC
Breena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I almost cancelled my maintenance appt because I was forced to have a "conversation" with AI "Dane" who was pretending to be a human (to the point of background keyboard tapping to indicate he was typing! He doesn't have hands! 🤦🏼‍♀️) I'm so glad I didn't. (And PacAire should be too-they almost lost a HUGE sale…

Paid $1,000+Reasonable priceInstallationHVAC duct & vent installationInstall AC
ives3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pacific Aire – Outstanding Team I had an excellent experience with Pacific Air Air Conditioning and want to recognize the incredible work of Jose, Blas, and Pablo. From start to finish, the crew delivered top-notch service. They installed a new AC system and handled both the insulation removal and the new…

Reasonable priceHeating system installationInstall thermostatInstall AC
SuzanneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pacific Aire installed a complete new HVAC system. They moved our heating system from a hall closet to the attic, quieter and freed up the closet. PA also cleaned our attic removing old insulation and replaced it with new insulation. They installed our new AC unit to code. They keep track of our maintenance…

HVAC duct & vent cleaningA/C filter replacementHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
Bert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome services, we couldn’t find any bad service from them. They’re our only service provider for a long time.

A/C system maintenanceCleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Gretchen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our heater stopped working after the big storm this week. We called this morning and had a technician here by 12:00. He quickly checked the thermostat and determined we needed a new one. The technician checked on the entire system and even inspected the attic. Because we are members, there was no service charge.…

Thermostat installation+ Responsiveness+ Professionalism
Christie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+!! Always super thorough, friendly, and professional. The best!

HVAC duct & vent cleaningCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Solid group and hard working. They have their craft dialed in and are very fast. Everyone that's been over has been very nice and professional. Zero complaints!

A/C filter replacementHeating system maintenanceHVAC system maintenance
Elise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After 17 years our HVAC system finally had enough and gave out. These are the moments you dread as a homeowner. A moment made more difficult by being without A/C during a heat wave. We already knew Pacific Aire to be an established locally owned and operated company so they were our first call. Sure enough a tech…

CleaningA/C system dismantlementHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Kasey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience. Woke up to the AC lines frozen over. Called pacific-Aire and they had a tech out in a couple hours. Mike Marshall was a great tech. Very customer service oriented and really knows his stuff. Answered all questions and explained things clearly. He even drew up a diagram of the system and locations…

A/C system maintenanceA/C system dismantlementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Michelea month ago★★★★★

Rating only, no written review.

Reasonable priceHVAC system repairHeating system installationInstall thermostat
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C filter replacementHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality

Price

$114-65% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 46%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance255$37–$295
Heating system maintenance143$37–$239
A/C system maintenance117$51–$415
HVAC system repair76$192–$918
Cleaning55$104–$421
A/C filter replacement55—
Heating system installation35$1.4k–$2.5k
HVAC duct & vent installation30$1.2k–$2.8k

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