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Pacific Construction, General Contractors San Francisco

General contractor · San Francisco, CA · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%86+13.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 40 deck contractorsPosition by Experts Score among all companies we track in this category. · better than 79%
5.0 ★★★★★ 51 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
14%reviews answered by the owner
Jul 2026latest review

Pacific Construction, General Contractors San Francisco at a glance

Pacific Construction holds a 5.0 rating from 51 Google reviews, with customers frequently citing punctuality, clear communication, and high-quality craftsmanship for kitchen, bathroom, and exterior renovations. Reviewers note that the team handles permits, inspections, and design changes efficiently while keeping job sites clean and organized. Pricing is described as reasonable compared to other contractors, and there are no recurring criticisms in the provided excerpts.

  • Google rating: 5.0 out of 5 from 51 reviews (98% five-star).
  • Reviews on this page: 51 Google reviews (49 with written comments, 7 with photos).
  • Owner responses: the business replied to 14% of reviews.
  • Most recent review: July 18, 2026.
  • Service: Deck Contractor serving San Francisco, California.

Data from Google, last updated November 1, 2026.

Score profile vs other deck contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction97Reliability94Craft & service–Value86Momentum100Replies to reviews–Satisfaction: 97 (median 88)Reliability: 94 (median 87)Value: 86 (median 98)Momentum: 100 (median 100)
This companyDeck Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Construction, General Contractors San Francisco: 97/100 on this factor. Category median: 88.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Construction, General Contractors San Francisco: 94/100 on this factor. Category median: 87.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 88.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Construction, General Contractors San Francisco: 86/100 on this factor. Category median: 98.A
86
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Construction, General Contractors San Francisco: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
–

Bar = this company · dark tick = category median.

Star ratings

51 Google reviews we collected

  • 5 stars5098%
  • 4 stars12%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 49 written reviews

  • Praise14999%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price240%
  • Reasonable360%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3624%
  • Staff & attitude2718%
  • Speed & response2718%
  • Would recommend2416%
  • Communication2215%
  • Price & value85%
  • Honesty & trust64%

What customers talk about

We read 49 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Osvaldo and his team did a great job renovating my bathroom.”
  • “They always left the job site neat and tidy, were on time every day, and were very patient when I made some changes to the design.”
  • “He was prompt with communication and very accommodating to any changes we needed to make.”
  • “I highly recommend them to anyone looking for a reliable and skilled remodeling team.”
  • “Osvaldo and his team are true professionals -- timely, thorough and extremely easy to work with.”
  • “He was punctual, professional, provided outstanding customer service, and offered a reasonable price.”
  • “Osvaldo is honest, knowledgeable, and a true talent in building.”

People customers mention

  • Osvaldo 14 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Pacific Construction, General Contractors San Francisco for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

Shoshana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Osvaldo and his team did a great job renovating my bathroom. He was prompt with communication and very accommodating to any changes we needed to make.

Reasonable priceTile work installationInstall flooringRemodeling
Laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Osvaldo and his team are true professionals -- timely, thorough and extremely easy to work with. PC went above and beyond to ensure that the job was well done as intended. I will definitely hire him again for future needs.

Georgina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I'm an interior designer and recently hired Pacific Construction to do a major remodel in my 1926 San Francisco home. We completely gutted two bathrooms and a kitchen. I couldn't be happier with Osvaldo and his crew! They always left the job site neat and tidy, were on time every day, and were very patient when I…

Rita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Osvaldo did an excellent job transforming our exterior staircase to meet city regulations required by our insurance company. He was punctual, professional, provided outstanding customer service, and offered a reasonable price. The quality of the work exceeded our expectations, and we are very satisfied with the…

Great priceRemodeling
Casey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We were so lucky to work with Osvaldo and his team for our kitchen and bathroom remodel! Everything turned out even more beautifully than we could have hoped. Everyone on Osvaldo’s team was knowledgeable and professional and did great work. Osvaldo was so helpful to us along the whole process, and handled everything…

Tile work installationInstall flooringRemodeling
Galateia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Osvaldo and team were fantastic to work with! They were fast, efficient, detailed, thoughtful- all the things I had been conditioned to not expect from a contractor. Every last detail is perfect, and completed much faster than expected. A+++++

Reasonable priceTile work installationInstall flooringRemodeling

Photos

Customer reviews

5.0 ★★★★★ 51 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Shoshana Roodman4 reviewsTotal number of Google reviews Shoshana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Osvaldo and his team did a great job renovating my bathroom. He was prompt with communication and very accommodating to any changes we needed to make.

  • Price assessment: Reasonable price
  • Services: Tile work installation, Install flooring, Remodeling
Laurie Thornton2 reviewsTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Osvaldo and his team are true professionals -- timely, thorough and extremely easy to work with. PC went above and beyond to ensure that the job was well done as intended. I will definitely hire him again for future needs.

Response from the owner · 4 months ago

Thank you so much was a pleasure to work with you guys

Georgina Rice6 reviewsTotal number of Google reviews Georgina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'm an interior designer and recently hired Pacific Construction to do a major remodel in my 1926 San Francisco home. We completely gutted two bathrooms and a kitchen. I couldn't be happier with Osvaldo and his crew! They always left the job site neat and tidy, were on time every day, and were very patient when I made some changes to the design. Their craftsmanship is excellent and they take pride in their work. I design very high end projects and am extremely attentive to details, and I was never disappointed with the work that the crew performed. I will definitely hire Pacific Construction for my next project!

Response from the owner · 4 months ago

Thank you so much was a pleasure to work with you guys

Rita Vieira Domingos4 reviewsTotal number of Google reviews Rita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Osvaldo did an excellent job transforming our exterior staircase to meet city regulations required by our insurance company. He was punctual, professional, provided outstanding customer service, and offered a reasonable price. The quality of the work exceeded our expectations, and we are very satisfied with the final result. I highly recommend Osvaldo and his company!

  • Price assessment: Great price
  • Services: Remodeling
Response from the owner · 4 months ago

Thank you so much it was a pleasure working with you guys.

Rhonda Rodgers9 reviewsTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Phenomenal experience with Pacific Construction over a period of months, as we completed a remodel and design implementation together. Osvaldo was responsive to our needs, checked in to ensure details were accurate, and finished in an organized and timely manner. All aspects of our six ~ month job were met with his superlative professionalism, and backed by his team’s expertise. There were shipping delays of our custom materials, but he adjusted the team’s schedule to accommodate all “bumps”. I chose finishes that were new to the market but Pacific installed them all with a great deal of care and research to ensure my vision was matched with solid implementation.There are few local contractors that ask questions first before making decisions “for” the client, and thank goodness, Osvaldo respected my vision and need for clean and seamless execution. He’s a rare contractor in San Francisco that respects his client’s high end design ideas while executing with precision and grace.

  • Price assessment: Reasonable price
  • Services: Tile work installation, Install flooring, Remodeling, Kitchen cabinet installation, Granite countertop installation, Service not listed
Response from the owner · 4 months ago

Thank you it was a pleasure working with you guys.

Casey Fritz10 reviewsTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were so lucky to work with Osvaldo and his team for our kitchen and bathroom remodel! Everything turned out even more beautifully than we could have hoped. Everyone on Osvaldo’s team was knowledgeable and professional and did great work. Osvaldo was so helpful to us along the whole process, and handled everything start to finish, including the permits, inspections, and schedule. We can’t recommend this team enough!

  • Services: Tile work installation, Install flooring, Remodeling, Kitchen cabinet installation, Granite countertop installation
Response from the owner · 6 months ago

Thanks for your kind words What’s a pleasure to work with you guys..!!

Galateia Kazakia3 reviewsTotal number of Google reviews Galateia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Osvaldo and team were fantastic to work with! They were fast, efficient, detailed, thoughtful- all the things I had been conditioned to not expect from a contractor. Every last detail is perfect, and completed much faster than expected. A+++++

  • Price assessment: Reasonable price
  • Services: Tile work installation, Install flooring, Remodeling
Response from the owner · 6 months ago

Thanks for your feedback. I really appreciate it.

Fernanda Arambula2 reviewsTotal number of Google reviews Fernanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m very happy with the kitchen remodel! The entire process was smooth from start to finish. They were professional, communicative, and paid great attention to detail. They really listened to what I wanted and also suggested ideas that made the final result even better. The project was completed on time, and the quality of the work exceeded my expectations. Everything looks amazing, clean, and very well done. I highly recommend them to anyone looking for a reliable and skilled remodeling team.

  • Price assessment: Great price
  • Services: Remodeling, Kitchen cabinet design, Kitchen cabinet installation, Granite countertop installation
Ronald Fel Jones14 reviewsTotal number of Google reviews Ronald has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Osvaldo and crew are as good as it gets. Top notch work, reasonable price, everything done on time. Great people to work with. Highest recommendation.

Zayda Hernandez4 reviewsTotal number of Google reviews Zayda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had my kitchen and bathroom remodeled and I am so happy with the outcome. The team did an amazing job- big shoutout to Osvaldo for being so helpful and accommodating! Very professional and easy to communicate with.

Pacific Construction, General Contractors San Francisco on Google Maps →

Business details