Analyzing 7,256,1447.3M ReviewsFor 20,56820.6K Experts

Experts Reviews · Company report
Pacific Construction, General Contractors San Francisco logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%86+13.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Pacific Construction, General Contractors San Francisco

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 40 deck contractors · 5.0★ from 51 Google reviews

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Report card

Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pacific Construction, General Contractors San Francisco is better than 97% of deck contractors.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pacific Construction, General Contractors San Francisco is better than 94% of deck contractors.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pacific Construction, General Contractors San Francisco is better than —% of deck contractors.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pacific Construction, General Contractors San Francisco is better than 86% of deck contractors.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pacific Construction, General Contractors San Francisco is better than 100% of deck contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pacific Construction, General Contractors San Francisco is better than —% of deck contractors.–
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Reviews for your job

Customers hired Pacific Construction, General Contractors San Francisco for 5 kinds of job.

Pacific Construction, General Contractors San Francisco for remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Remodeling”

Shoshana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Osvaldo and his team did a great job renovating my bathroom. He was prompt with communication and very accommodating to any changes we needed to make.

Reasonable priceTile work installationInstall flooringRemodeling
Rita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Osvaldo did an excellent job transforming our exterior staircase to meet city regulations required by our insurance company. He was punctual, professional, provided outstanding customer service, and offered a reasonable price. The quality of the work exceeded our expectations, and we are very satisfied with the…

Great priceRemodeling
Rhonda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Phenomenal experience with Pacific Construction over a period of months, as we completed a remodel and design implementation together. Osvaldo was responsive to our needs, checked in to ensure details were accurate, and finished in an organized and timely manner. All aspects of our six ~ month job were met with his…

Reasonable priceTile work installationInstall flooringRemodeling
Casey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We were so lucky to work with Osvaldo and his team for our kitchen and bathroom remodel! Everything turned out even more beautifully than we could have hoped. Everyone on Osvaldo’s team was knowledgeable and professional and did great work. Osvaldo was so helpful to us along the whole process, and handled everything…

Tile work installationInstall flooringRemodeling
Galateia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Osvaldo and team were fantastic to work with! They were fast, efficient, detailed, thoughtful- all the things I had been conditioned to not expect from a contractor. Every last detail is perfect, and completed much faster than expected. A+++++

Reasonable priceTile work installationInstall flooringRemodeling
Fernanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’m very happy with the kitchen remodel! The entire process was smooth from start to finish. They were professional, communicative, and paid great attention to detail. They really listened to what I wanted and also suggested ideas that made the final result even better. The project was completed on time, and the…

Great priceRemodelingKitchen cabinet designKitchen cabinet installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 60%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling6—
Tile work installation4—
Install flooring4—
Kitchen cabinet installation3—
Granite countertop installation3—

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