How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREPacific Heating, Cooling, Plumbing & Electrical
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 7,256 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Pacific Heating, Cooling, Plumbing & Electrical for 8 kinds of job.
Pacific Heating, Cooling, Plumbing & Electrical for a/c system maintenance
Clear ✕All 548 Google reviews tagged “A/C system maintenance” · showing 220
Arrived early and did a very thorough job. Appreciate having everything completed.
Very Professional service tech. Explained everything to me as needed.
Joseph (Joe) did a great job and was very professional. He explained everything he was doing and was very knowledgeable. Great personality and very friendly.
Mr. James “JJ” Stuart provided excellent service from start to finish. He was professional, punctual, and took the time to clearly explain the work and answer my questions. He was very thorough and knowledgeable.
Very thorough! Thomas goes over everything!
Always knowledgeable and courteous. Great customer service :).
Technician was helpful and knew the system very well. He conducted the inspection and checks with explaining everything he was doing and finding.
Steve M is amazing technician. He is punctual, respectful, and known his job well. I had nothing but pleasure to work with him for the second time he came out to my house.
Always terrific service! Our tech, Hunter…great customer service and throughly explained everything
Very codious and respectful the whole time they were in our home
Liam did a fantastic job. He was very professional and informative in explaining the process and service.
AC system maintenance just completed. Isaiah B. the on site technician was professional, prompt, efficient and cheerful. Patiently answered any questions I had thoroughly and was incredibly accommodating to my rescue dogs and cats. Outstanding job Isaiah.
Showed up on time. They installed both the heat pump and furnace. There work was great and they did a great job cleaning up after. Technician explained everything in way I understood.
Tony was excellent!
Excellent service again.
Customer friendly, professional and awesome job ☺️
I’m really happy to have a Pacific Heating & Cooling as my new heating /cooling company. They did a thorough job going through my heat pump and gas furnace. I would definitely recommend them to family and friends.
Honest, informative, polite.
Very nice very professional explained everything. Totally recommend!
It was great experience with technician Ethan. Very thorough, detail, hard-working person. So happy with his work, Thank you very much.
Updated 9/2/2026: Nathan came out and performed a heating and cooling service on my HVAC system today and I couldnt be happier with his work. He was awesome. Every now and then you get a technician who you can tell is one of the company's top employees and it's definitely Nathan. He was very friendly, incredibly…
Been with Pacific for 30 years, and have always been pleased with their work. They visit 2 times a year, always wear booties to keep the floors clean, and make sure everything is set back where it was when they got there. Great people.
He was great. He was professional and very informative-kept me apprised at all times what was going on.
Very professional and walked us through everything he was doing. I learned a lot in case I ever see my thermostat acting up. Very pleasant
Dora is a fabulous technician. Extremely knowledgeable and friendly. The best heating and cooling service around. As long as I live in the area they have our business for life!
On time and great service, as always. You can always count on Pacific to be top notch. This was not an exception.
Justin was punctual, friendly and very knowledgeable.
Pacific Heating & Cooling did my semi annual maintenance. The tech was helpful, informative and courteous. Pacific Heating & Cooling always delivers!
Very professional , did a great job . Will definitely use them again .
From estimate to install and electrical everyone on time detail oriented .Answered any and all questions .Explained how new heat pump system worked and how to best maintain it.Thank you for great experience
Steve is very professional and knowledgeable, arriving on time with a great attitude.
Another year has passed and we had another service done by Pacific Heating & Cooling, this time by Hunter. He was terrific. Worked on our HVAC And heating system. He was very thorough. After he was done, he explained everything to us and we went over our next service contract As a club member. I was impressed and…
Professional, thorough and great to work with
The service is always professional and thorough. They took care of my old furnace and kept it going for a while until I was finally able to get a new one. They replaced my old furnace and added a heat pump and it has been a wonderful experience since day one.
Filter replacement, algacide
Pacific heating and air has replaced two heating systems for me in two homes. Their service is unparalleled, and the technicians are always punctual, polite and friendly. Malcolm Edwards came to service my system on 1/28/23 and did a thorough and professional job. I have a service membership and the customer…
Great service, pleasant and thoughtful technician. Very personable and explained everything well.
Liam was kind and courteous. Was very nice and fast to get to work. While he was going through the settings on my thermostat he noticed my snake cage and asked me what was in there. I pulled out my snake and showed it to him. He was apprehensive, but curious he even held her, which was pretty cool considering he was…
Ethan was professional and communicated thru out the service. Went over everything and explained the bill plus the membership
Gentlemen, that showed up Josh was very professional very nice to deal with sense of humor almost although I just have more of a sense of humor and seems like everybody anyway he was nice very nice. Inform me of everything as he was going through. He got done. He came out. We did paperwork check the van. Everything…
Friendly and knowledgeable! Inform what is needed to maintain the quality of the heater! Thank you
Fast and responsive communication. They got our AC back up and running in just a few hours!
Sean Riggs was very helpful and knowledgeable. He was a huge help and was very respectful and professional
On time, friendly, efficient and communicate throughout the visit about what they are going to do.
Great Service Thanks Professional Polite Another great service call Thanks Isaiah
Honest. Went to them for a second opinion after the other guy told me to replace my entire ac AND heatpump. These guys came in and it turned out we just needed a new capacitor. $13k became $300
Austin McDaris was absolutely outstanding and did a phenomenal job service saying our Mini split! He arrived on time and truly is dependable and reliable! His appearance was impeccable and his commitment and dedication to providing exceptional customer service was extraordinary. He truly reflects all the fine…
Great service. Easy to schedule an appointment online, constant communication. My tech, Kyle, showed up on time, was very nice, and able to fix my ac issue very quickly.
Wonderful experience all around. We just purchased the house and called the company who last serviced. From the lovely women that answered the phone, yes a live person right off the bat, very helpful in setting the appointment. During the time frame of the appointment received a notification when the technician…
Chris was great. Courteous and professional.
Xavier is AWESOME, he is a good representative of Pacific Heating and Cooling. Have been a Pacific Heating & Cooling customer for over 20 years (since they were Pacific Air Systems). We are Very Satisfied. You can find less expensive, but not 'better'.
Our service technician was approachable, professional, and knowledgeable about our system. They provided “look fors” to keep an eye on, but the overall health of the system is good! The tech was right on time and they were thorough work. Job well done!
Love how Pacific Heating Cooling is transparent about everything they are doing and the cost is explained. We love our new heat pump system. Tim is an excellent technician and provided top notch customer service.
Prompt and professional service, Isaiah was knowledgeable and not too pushy with his recommendations. We were pleased with the outcome.
Great Experience the tech Nick was Awesome!!@Highly recommend them for all your services ....
Very thorough, dug into everything pertaining to our furnace and heat pump. He was a wealth of knowledge. Would request him again anytime.
JJ.did an amazing job of servicing my heater and air conditioner. He takes pride in his job and went above and beyond. I feel he put much more effort in than past technicians and I will be requesting him for now on.
Our technician for our twice-yearly inspection was fantastic. We put a new furnace in January, and he came out and went over everything as if it were an old furnace. I really appreciate the service and attention to detail
Michael dietz jr was great and courteous always enjoy having the same tech again would recommend to anyone
Service was great. The technician was very helpful and pleasant.
Great communication and service. They always give a good value for their work and peace of mind. Much appreciated.
Malachi arrived a bit early and figured out issue quickly. Appreciate having heat again.
Nathan and Corey were wonderful!
Friendly and easy to talk to, respectful. Explained in detail what he was doing and was very respectful.
Prompt service. Thorough in describing what was done. Friendly and very efficient!
The team is always professional and takes real good care of our equipment.
I just had my AC serviced , Brandon provided excellent Service 😊
Excellent service!
Beninio Hernandaz was friendly and was helpful and wonderful at his job. Thank you so much!
Very accommodating and helpful!
This was an emergency call since my A/C was not functioning a few days prior to the visit.
Top-notch, professional service and maintenance. I cannot be more happy to work with Pacific Air
Austin was very thorough and explained as he went along.Service is always great!
Timothy was very friendly, professional, and explained everything very clear and concisely.
Michael Dietz,Jr, was very knowledgeable and explained things very well. He can come back any time. Thank you Michael 😊
Amazing service and Nicholas was awesome. Fixed us up and found the issue fast and had great taste in music 😎
Jake was awesome! Took the time to explain to me what was going. Very courteous Finished the job in a timely manner. Would highly recommend!!!!
They did a great job. Very efficient.
Bubba and Nuko is an awesome team. Very professional and are very good in what they do. Give them a chance and you won't be disappointed! The electrical team was as good and thorough , very good in what they do. I give them 5 stars plus for their quality of work and professionalism.
Andrew McFarland did an excellent job he did our previous maintenance in the fall of 2025. Andrew has always been friendly, cordial, and very informative with our questions. Pacific Heating has always done excellent work with our maintenance and installation when required. We use their maintenance plan. We’ve…
Very good and thorough service.
First and foremost Pacific Air put in our air conditioning system in 2015. We receive service in the beginning of winter and the beginning of summer for regular checkups and cleaning. This ensures our system will be functioning smoothly for that season. It’s wonderful because they call us to set up appointments so…
I had Jake Dworshak from Team Pacific come out and do my annual Air Conditioning service. Jake was professional, courteous and his knowledge was superb. He got my system dialed because I was low on refrigerant. Thankfully before the summer heat gets here. He answered all the questions I had and was a pleasure to…
Michael was very courteous, professional and articulate was a pleasure meeting him. Michael worked quickly was well organized and explained the process and his evaluation and findings of our system. He’s a credit to the business
Isaiah B was great! We really enjoyed him. He was good about explaining different things to us.
Pacific Heating and Cooling always does a great job. Michael came to our house this afternoon and serviced our AC system . He was very kind and thorough. He made sure our system was working properly! Thanks Michael!
Nick was amazing and on time after the repair, went thru the system and validated everything was good. The club membership is amazing with that no after hours call out fee even on Sunday. We will never use anyone else! New furnace and heat pump complete in 7 hours!!!! 1 day on a Saturday.
Xavier was great, I want him back next year. I feel that he was looking after my best interest. Your service was reasonable and I really appreciate that. I will be recommending you folks. Thank you
The technician was very knowledgeable and great in explaining what he was going to do. He explained the condition of the equipment and what to look out for in the future. He had a great personality and didn’t use high pressure speech to try and sell me more than what I needed. I would definitely use Pacific Air Systems again!
The service tech was professional and kept the customer informed throughout the process. I was lucky to get a tech so quickly to resolve the problem.
We had a routine check up on our AC system today. Our tech JJ was awesome. He showed up on time and gave us an estimate on how long his checking of the system would take. He was very thorough and explained any possible issues he found. After the inspection everything was carefully explained to my wife and I. Thank…
Excellent customer service 💕
Great customer service. Service call scheduled for the same week I called for routine maintenance. Friendly and knowledgeable technician.
Our technician Kaylin was very approachable, knowledgeable and thorough with maintenance to our indoor and outdoor equipment. She went over recommendations for our equipment without being pushy and I really appreciated that as a customer. I highly recommend Pacific Heating and Cooling for anyone needing maintenance or new equipment in their homes.
Mark was great. Showed up on time, was personable, honest and straight forward. Would recommend to anyone in the area.
Great info very helpful with everything I needed with info and getting help on other quotes that needed to be done.
Andrew McFarland did an outstanding job inspecting my air conditioning units and installing a needed component to one of them. I’ve always had wonderful service from Pacific Heating & Cooling.
Absolutely love them. They are always polite and on time.
We always have the BEST experiences with Pacific Heating and Cooling! Every technician is professional, friendly and knowledgeable. 100/10 will always recommend!
Kyle and his assistant did a fantastic job. They kept me up to speed on what they were working on. They were very polite and courteous. When their job was completed they shared with me the results of the maintenance invoice at the end.
Great customer service!
I don’t think I’ve had a tech out from Pacific Heating and Cooling that wasn’t professional but my wife and I really like Isaiah. He’s been to our home multiple times now and he’s always been professional and just works hard.
On time and very friendly! Respectful of property and knowledgeable about products.
Steve did a wonderful job today. I had the HVAC serviced. He was thorough, punctual, polite, and informative. He showed all of the service components and his work. I highly recommend him.
Jessie Pippin was sooooo amazing! Helpful. Knowledgable. Experienced. 10 out of 10. VERY satisfied.
Employee Mr. Castberg, did a great job exclaiming what service would be done as well as explain the warranty options. Value employee. Thank you.
Isiah is an awesome technician. He was thorough, and efficient, and courteous.
Service man Xavier Santiago from Pacific Heating & Cooling was excellent. He arrived on time, performed a very thorough analysis & shared lots of pictures. Very impressed & would highly recommend. 5 Stars
Ethan and Thomas did a great job with our duct cleaning! They were on time, professional, and thorough.
Michael Dietz was polite, knowledgeable, detail oriented and did a very thorough job completing my HVAC AC system maintenance. He was able to answer any questions I had about my equipment setup.
Our service technician did a great job! He explained everything along the way, was not pushy at all, and made friends with our 3 large dogs!
Isaiah did an amazing job. Very professional and took the time to do an extra inspection in the attic when looking at the AC lines that ran through. Very polite and took the time to make sure everything was done right. We are very happy with our club membership with Pacific Cooling & Heating and plan to stay lifelong members because of people like Isaiah.
Exceptional service from Pacific today! Andrew completed our biannual service efficiently and safely. We continued our enrollment in the club because we can trust the experts to ensure the great performance of our new HVAC package. If you want to improve the comfort of your home, call Pacific!
The last evaluation. Daniel did an amazing and thorough job and helped my grandson and I understand the thermostat controls better. Also how the heating and cooling worked. My grandson was intrigued. Today's evaluation and tune up with Isaiah was wonderful. He was thorough and helped me with changing the thermostat,…
Just had routine maintenance checks on our HVAC and AC. Austin was great. Polite, quick, and thorough. Had had a handful of suggestions to help comfort and longevity of the system.
Though our heat pump is still having issues, Pacific Heating & Cooling maintain the same promptness and desire to remedy the problem with respect and courtesy. This is a huge deal, especially when so many companies (in all fields) lose interest when a problem persists and they’re having difficulty figuring it out.…
Pacific Heating & Cooling provides excellent service for my heating/airconditioning system. Technicians are professional, knowledgeable, and give me straight, complete answers to questions and status of my system. PHC also installed my current heat pump. I am very pleased with their work and communications.
Great company, would definitely recommend. All the techs that have serviced my house and the crews that installed my ac, were very good. Fast and clean work. Very informative and helpful towards any questions or concerns I've had. Always take care of any service tech that comes to your house, regardless of trade.…
Maddox did a good job Brad Matisoff
We have been using Pacific Heating and Cooling for many years to perform yearly maintenance on heat pumps and furnaces at two properties. They have recently replaced a furnace and installed a new cooling system at our home. I can't say enough about how happy we are with them. Every employee we have dealt with has…
Technician very professional. Clear on what was done and condition of my system.
Very knowledgeable and professional thank you for a great job
He did a great job!
We’ve had a service contract with Pacific Heating & Cooling for many years. Our experiences have always been positive and all the technicians have been professional and friendly. Our technician today was Nicholas Bell who represented the company very well.
Thorough and professional. I will continue using them for my yearly maintenance needs. I like the peace of mind that their club membership provides with 24 hour emergency service.
I had a problem with my heat pump drainage and Pacific was able to come out right away to fix it. Their tech Julius L. was super friendly and kind, putting me at ease. He quickly identified the problem, fixed it and gave me great advice for avoiding the same issue in the future. If I have problems in the future I'd definitely request him again.
Very friendly, kind, detailed explanations.
Tech did awesome job. Very nice and helpful. Looking out for best value and price. Conner did awesome job also from the work to customer service. I would request him next time to be my technician.
Landon did a wonderful job of explaining how my heat pump works and was very profesional in doing his job.
Xavier was the technician we had. He was Friendly, answered questions when I had them. Through with the service and inspection, and was respectful of our home. Would highly recommend!
Team Maddox 100%.
Great service
Incredible company and Dora was great. I recommend for service, maintenance and overall.
We were very impressed by the services we received from Pacific. Nathan was great and extremely knowledgeable. We recently switched our care and maintenance over from Hunt’s and it has been WELL worth it. Our technicians from Pacific spent at least triple the amount of time checking our systems as the people from…
How does one rate ABOVE "five stars"? What an incredible team Pacific has!
Very professional both office and technicians.
I was very happy with the thoroughness with which my technician explained everything concerning my air conditioning system. The company had installed a new furnace for me the previous day and they did an excellent job of that too.
Jesse was very nice and detailed. Explained all the things. I appreciate the group at Pacific.
Julius Leach did a wonderful job. He was very knowledgeable and taught me so much! I signed up for the yearly maintenance plan, so I don’t know how much it cost.
Our air conditioning went out on a 90 degree day. I called Pacific Heating and Cooling and Benicio Hernandez (with PHC) came out and fixed our air right away. He did an awesome job. He pointed out the things that could cause issues in the future and may need to be replaced eventually but he did not try to sell me…
Thomas was great. Very knowledgeable and provided excellent customer service.
Always happy with their service. Landon is great. He’s knowledgeable, thorough and we trust him.
My first dealing with them today, and they indeed earned the high ratings they have on Google. I was able to book a same day appointment online this morning, and their communication was on point following. They even texted a picture of their technician, which is a great safety feature for anyone home alone.…
Very nice Experience and nice Guy .
Both Justin and Matt led the charge to see to it that my system was functioning properly. We experienced multiple issues with our system that presented challenges for a couple different HVAC companies. After no clear path to repair our system with other companies, we turned to Pacific Heating and Cooling to get the…
Sean Riggs was the technician that came to my home. He was very professional and he did a fantastic job. He answered all the questions that we had about programming the system. Sean is a true professional. Thanks for sending Sean Riggs to my home. Dave Hohn
Overall I have been very happy with Pacific and would recommend. Unfortunately today only gets 3 stars…because despite the techs great work, I was informed that several parts are not working properly and had to replace one. Further, he said it’s likely other parts will need to be replaced in the future and this is…
Great job
Please let me save you the trouble. Seriously, call Pacific Heating & Cooling before any other company...
Met two of the team recently. Both of them were energized about their company. Being happy with your work environment says allot.
Very good job. Kept me informed throughout the service.
Nicholas was very professional and knowledgeable. Showed great customer service and high dedication to his profession. Bravo Zulu.
We chose Pacific based on reviews, word of mouth, and a good experience with TJ and Audra in sales. We received quotes from two other local companies one with same products and one with a different manufacturer. The quotes were all similar in price and recommended equipment. Jeremy led our installation process and…
I had an outstanding experience with Pacific Heating & Cooling, thanks to their exceptional service technician, Mark! He performed HVAC and AC maintenance with incredible professionalism and expertise. Mark’s communication was top-notch—clear, friendly, and informative every step of the way. He took the time to…
Chris was professional and informative on our unit.
The service technician, Josh, was really nice and great at explaining what he was doing and recommendations for our system. He was very friendly and it was probably the best experience I’ve had with someone doing work on the house.
Josh showed me features about my thermostat and HVAC that I didn't know! Also explained system 👌
Ethan provided great service. Very professional and thorough checkout of the entire system.
Jonah did a great job keeping me informed of everything he was doing. Very professional and friendly. Setting up the appointment took just a few minutes and was so easy. Very pleased with my service today!
Great service, the Technicians are top notch.
We have been a customer for many years. Great company, professional, reliable, quality workmanship.
Our Pacific Heating ad Cooling rep Mark arrived as scheduled, very nice, explained every thing he was going to do and answered my questions. Thank you.
Liam was very thorough with the inspection and cleaning of the AC unit. He checked the air ducts and furnace. He provided helpful information in regards to better maintaining everything and when to schedule tune ups. I appreciate the thoroughness, education and professionalism.
Polite, detail oriented. Very thorough and explained everything.
Great experience such an expert team I always feel taken care of and not hustled into needed services.
Early, very nice and polite..check everything for me. Thank you again
Pacific always gets the job done and on time. True professionals
Pacific Air rep Tyler and Noah were respectful for our home, explained the details of the service today and demonstrated professionalism. Would recommend this company
This organization continues to be very professional. They installed my dual fuel system 23 years ago and continue to provide first class service. Today, this service repaired an issue with my system and Andrew and his trainee were very helpful and extremely knowledgeable about my gear and checked my entire system to…
Friendly and professional
Zack Miller was awesome. He informed us on everything he did. I hope in the future we he him back
Joseph showed up on time did a very thorough and quick estimate and that was it
Did an amazing job .thank you so much for keeping the ac unit updated and working good
Andrew did an awesome job. We request him and he answers all our questions and is very knowledgeable. He is professional and friendly.
Nicholas was great! Definitely an asset to PH&C. The heating and AC unit I had installed 4 years ago by them and still works great.
Quick response to our issue. Technician was very thorough and polite.
Excellent and timely service.
Kyle found the problem with my furnace, explained it, and fixed it in no time! Highly recommend.
Great service!!!!! The staff and expertise is wonderful. I've used their services for many years.
Great work! Professional, on time, and easy to work with.
Kyle and Kyle (yes 2 of them) were here today to do our 6-month maintenance service. We have a new home so our unit is a new one to us. These guys were so helpful and so informative!! We feel great about our new homes system now and have peace of mind heading into the winter months. We have been a customer for 15+…
Julius was very honest and knowledgeable. He was also very professional and answered all of my questions to the best of his ability.
The techs i’ve worked with are professional and personable. They explain your detailed information at a level we can understand. the work gets done and done well. Thank you from the Sprague household.
Customer service is top notch. The team was patient and understanding with all of our questions. The install was smooth and easy. Very happy with our new furnace and A/C. Working great!!! Thanks everyone.
Tony from Pacific Heating and Cooling was awesome! When my son's soccer game ran late and I had to reschedule, Tony and the office were super accommodating. They totally understood and didn't give me any grief about it. When Tony showed up, he was all about business, in a good way. He did a super thorough…
Christian was very professional and did a very thorough job of performing maintenance on my heating/cooling system
Braxton did an amazing job! Excellent communicator, very professional! Outstanding! Thank you.
Tech was very knowledgeable on system. Tech was on time and very knowledgeable about the system . I will use Pacific Heating again .
My Tech showed up 15 minutes early and introduced himself. He went right to work and had the problem solved almost immediately. He told me my options. He was honest and I could have went a less expensive way, but I went ahead and put the new thermostat in and signed on with Pacific heating and cooling with an…
Diagnosed my problem very quickly and fixed the issue
Pacific heating has fulfilled our needs reliably for close to 40 years.
Great company! Very responsive, professional and knowledgeable. Highly recommend!
Cannon Hutson was the most knowledgeable Technician I’ve had and was really good and explaining what he was he was doing and had done. He took lots of pictures so I could see inside the furnace and the heat pump outside. I replaces my aging air scrubber, left a new furnace filter since I had put in two weeks ago,…
Professional and quality service. They were informative and had excellent comunication.
Great company, great workers, solid prices for service. Always get some hints and tips that help me save som money with the techs as well
10/12/23 Wyatt was very knowledgeable, personable and professional. He explained everything to me and patiently answered all of my questions. He went above and beyond by checking my air scrubber and advised next steps. Thanks Wyatt ! I also appreciate Pacific Air‘s friendliness on the phone and consistency with…
Very knowledgeable.
On site techs are always friendly and professional.
They are friendly, accommodated my work schedule, did a great job, are competitively priced and are definitely worth the money. I recommend them to everyone I know and will continue to use their services.
The tech was great, very, very knowledgeable and polite and respectful, all my questions were answered, and my issues were addressed, and I could not be happier.
If you need a technician ask for Gabe. He's awesome! Friendly, honest and knowledgeable.
My technician, Zach, arrived on-time and was polite and knowledgeable. He helped me understand my system and the problems I was facing. He presented me with detailed solutions and wasn't just trying to sell me there products or services. I am 100% going to come to them for all my needs in the future.
I am delighted with technician Brian's support and advice. He is a good teacher - re: filter system, thermostat, best service plan.
Excellent job. Very helpful I would recommend this type of service. Money well spent
Update: May, 2023 We have been using Pacific Heating and Cooling for 7 years now. They service our furnace and heat pump twice annually for a flat membership fee. Each and every time they have visited they have been professional, pleasant and efficient. Our equipment stays working in top notch condition. A few…
Service Tech Kaylin showed up on time and was very curteous. Wasted no time and started servicing the AC promptly. Discovered a failing capacitor and explained the issue clearly and gave me options for replacement. Excellent Tech A++. I am an electronics and maintenance tech so am speaking from experience.
The technician (Jess Reed) did a great job servicing our units. It was the first time that we had the system soft pressure cleaning and we’re very happy with the overall experience.
Knowledge of job, promptness, and excellent, curteous service. Wouldn't hesitate to recommend them.
Tech Hake was very thorough and friendly I am very happy with the service
Great experience from beginning to end! Jess was friendly and wonderful. Thank you!
Awesome tech guy and know his craft... Good sales person too.
Mark was very articulate and professional and kind. He worked very hard for several hours. He did not leave a stone unturned. He explained what needed to be repaired very well! He was very patient and very pleasant!
Outstanding service. Thorough and professional. On time and good value.
No complaints - great service provider, always great. Will always use them.
Sarah checked the equipment thoroughly and was very informative! I was so pleased to have any concerns I had regarding keeping my heating and air working and in good shape. I signed up for the contract with Pacific Heating because I don’t have to worry about getting service anytime I need it! Written by D Madsen
The installers wet friendly and polite. They protected my hardwood floors and cleaned up everything upon fishing the job. Answered all of my questions and made me feel comfortable. They always wore masks inside and outside my home. I would highly recommend Pacific heating and cooling.
They double check the initial assessment to make sure the work was really needed. I was refunded money because they determined the work was not necessary. Very honest and up front with explanations of the service and repairs with which ones are critical vs those that would be a good idea. I have used this company…
Bobby and Pacific Heating are extremely professional and provide the best customer service in the industry.
Pacific always takes great care of our comfort needs ! Matt S did great and I highly recommend him !
Always clean, always professional. Great service! Thank you Pacific Air Systems! Nicholas did a complete service on our AC last week. He is definitely a cut above the average Pacific technician. Highly recommended service technician!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1499 | $114–$453 |
| Heating system maintenance | 951 | $78–$293 |
| A/C system maintenance | 540 | $78–$351 |
| Heating system repair | 395 | $188–$867 |
| HVAC system repair | 289 | $209–$1.2k |
| Cleaning | 261 | $172–$340 |
| Heating system installation | 260 | $1.4k–$2.4k |
| Install AC | 239 | $1.6k–$3.7k |
