Pacific Heating, Cooling, Plumbing & Electrical

I was very pleased with the service I received and the options to repair or replace an aging furnace.

Jessie was knowledgeable, efficient, and friendly! They quickly diagnosed the issue, repaired and replaced the part, and shared best tips for maintenance and answered our questions about best settings and at-home maintenance procedures. Pricing was very fair and we will absolutely be reaching out for future needs.… Read full review

Always pleased with their service and making me a priority. Up and running, cool again, darn fuses!!

Fast and responsive communication. They got our AC back up and running in just a few hours!

Sean Riggs was very helpful and knowledgeable. He was a huge help and was very respectful and professional

Honest. Went to them for a second opinion after the other guy told me to replace my entire ac AND heatpump. These guys came in and it turned out we just needed a new capacitor. $13k became $300

Amazing! We are so grateful to have met Nathan; he fixed our problem, answered our questions, and made some excellent recommendations. He has a broad and deep knowledge base and really knows what he is talking about. Utterly exceptional service. Our air conditioning works again. Thank you!!

Wonderful experience all around. We just purchased the house and called the company who last serviced. From the lovely women that answered the phone, yes a live person right off the bat, very helpful in setting the appointment. During the time frame of the appointment received a notification when the technician… Read full review

Same day service and they solved the issue with my AC not working. I really appreciated that they took the time to explain what was going on too.

Technicians showed up on time and were super friendly and professional. Unfortunately the parts I needed had to be ordered but they communicated the issues and took care of everything. Im super pleased with the service provided.

David did a thorough job. He is friendly and professional.

Xavier is AWESOME, he is a good representative of Pacific Heating and Cooling. Have been a Pacific Heating & Cooling customer for over 20 years (since they were Pacific Air Systems). We are Very Satisfied. You can find less expensive, but not 'better'.

Prompt, professional and friendly technicians. Club is definitely a cost saver!

The Pacific team did a fantastic job doing the maintenance on our system. After completed the maintenance, we discussed any questions we may have had. A very thorough checkup.

Liam was very professional and polite! He explained everything about what he did and what we should do in the future and we purchased your maintenance plan. He is an asset to Pacific Heating and Cooling👍

Amazing service and Nicholas was awesome. Fixed us up and found the issue fast and had great taste in music 😎

Lovely! Polite, thoughtful, kind, thorough, on time.

Cleaning of my vents and clothes dryer. cVery quick and professional. Explained everything that was happening. I am a satisfied customer. Not sure is price was sufficient or not, my first cleaning. All went well.

Jessie Pippin was sooooo amazing! Helpful. Knowledgable. Experienced. 10 out of 10. VERY satisfied.

Joseph did a great job. He was knowledgeable, professional and introduced me to a couple of products that will help prevent later problems. Prevention saves $$ in the end. He answered all my questions. He was very knowledgeable and experienced.

Our service technician did a great job! He explained everything along the way, was not pushy at all, and made friends with our 3 large dogs!

Completely professional and down to Earth service technician. Inspected my system and got it up to snuff. I’d have no reason to use any other company.

Top notch work and exceptional customer service. Each worker understands the value of customer service...all very patient in explaining each step and a thorough walk through of the new system to be sure it is used correctly. The service I agreed to was completed, no surprises come installation day. Workers were… Read full review

UPDATE: Still amazing 4 years and going strong. ORIGINAL: After hours, they said they could be here between 11pm and 1am. Called, sent a picture, and showed uphowed up by 9:15 very nice, professional, and efficient love the club plan totally worth it.

Justin was just the technician we needed. He not only was able to quickly diagnose the issue with our furnace but when we realized what the extensive repair required, he was able to knowledgeably assist us with selection of a new furnace/AC unit. Justin supported us professionally and efficiently with helping us… Read full review

On time and fixed I couldn’t ask for anything more.

Great service

We were very impressed by the services we received from Pacific. Nathan was great and extremely knowledgeable. We recently switched our care and maintenance over from Hunt’s and it has been WELL worth it. Our technicians from Pacific spent at least triple the amount of time checking our systems as the people from… Read full review

Austin was so polite and very conscientious. I much appreciated him.

Both Justin and Matt led the charge to see to it that my system was functioning properly. We experienced multiple issues with our system that presented challenges for a couple different HVAC companies. After no clear path to repair our system with other companies, we turned to Pacific Heating and Cooling to get the… Read full review

He was super helpful and efficient. He took the time to really explain things properly to me. Very friendly and kind. He was clean and polite. He was great. I do have one request though - and that’s that you send every team member with a mini hand vacuum for their work trucks so that when they’re done servicing a… Read full review

Jake was very knowledgeable and professional in his field. Thank you Jake.

Our AC broke on Saturday when it was 88 for the first time ever this year. He arrived that same night(we are club members), fixed what was wrong, and explained what he did. Will definitely continue to use Pacific Heating and Cooling for all of our HVAC needs.

We have only been in our house a year, the house is about 25 years or so. We have been having an issue with our heating and a/c. Pacific Air had their sticker on our system, so we gave them a call. Our technician was sent out with in the week to check our system for us. Of course the bad news system was junk and… Read full review

Stated objectives completed on time and on budget. No issues with professionalism or knowledge of involved personnel relayed to the replaced equipment.

Joseph was terrific! Very polite and professional. Explain everything he was going to do and then came in to the explain the results. Been with Pacific Heating and Cooling for a few years and have always been happy with their service.

He was good. Professional on timeand very nice and very nice to deal with

I called the original company to fix our AC and they were over 2 weeks out(Bob's). Pacific was out the next day. Andrew was great, wore his mask and gloves, figured out the issue in about 10 minutes. It was an installation mistake that he was able to fix in short order and we are nice and cool now. The price was… Read full review

My Tech showed up 15 minutes early and introduced himself. He went right to work and had the problem solved almost immediately. He told me my options. He was honest and I could have went a less expensive way, but I went ahead and put the new thermostat in and signed on with Pacific heating and cooling with an… Read full review

On site techs are always friendly and professional.

Zach Miller explained every step he went through inspecting the furnace and ac unit. Providing tips on what he looked for to determine the health of the equipment and how to maintain the equipment. Because of his approach to providing service we felt confident in starting a maintenance program with Pacific Heating & Cooling.

My technician, Zach, arrived on-time and was polite and knowledgeable. He helped me understand my system and the problems I was facing. He presented me with detailed solutions and wasn't just trying to sell me there products or services. I am 100% going to come to them for all my needs in the future.

Update: May, 2023 We have been using Pacific Heating and Cooling for 7 years now. They service our furnace and heat pump twice annually for a flat membership fee. Each and every time they have visited they have been professional, pleasant and efficient. Our equipment stays working in top notch condition. A few… Read full review

13yr old unit AC stopped working. Was able to get same day appt. It took Sig 2hrs to troubleshoot, replace capacitor and find out why the system kept shutting down. Bad high pressure popoff. He was able to rest it. Sig gave me info on repair vs replacement. Appreciate his efforts

Mark and Seth a trainee has personality of good nature and I feel like trust them of their services and advises.

Fast and professional

Great experience with Michael P. from Pacific Heating and Cooling. Our heat pump/mini split wasn’t working and he quickly diagnosed and fixed the issue and was very knowledgeable on system.

Matthew was very informative and answered all my questions about my ductless system. I would definitely recommend him for any service calls.

They double check the initial assessment to make sure the work was really needed. I was refunded money because they determined the work was not necessary. Very honest and up front with explanations of the service and repairs with which ones are critical vs those that would be a good idea. I have used this company… Read full review

Joseph was amazing! He was punctual, answered all questions, and gave my family and myself peace of mind.

Did a fine job, and answered guestions.

Love this company!

The heat wave came through but the AC was not cooling the house. We called Pacific Heating and Air. They came the same day. Nicholas was very fast and efficient. We had a capacitor that wasn't working. He had it working within an hour. Thank you so much. He was great and professional.

Used them twice during an issue and both technicians were great! Identified and fixed the problem right away. Signed up for the membership for maintenance!

So my ductless A/C and heating unit stopped making warm or cold air. I figured that the refrigerant was low probably due to a leak. So I had Pacific heating an cooling come out and diagnosis this and hopefully fix it. They quoted me $119 diagnostics fee to get a tech out there, I was excited they were able to get… Read full review

These guys are super professional and always take the time to explain your repairs needed.

The technician who came to our home was great! Didn’t feel pressured to buy any additional items but felt like we were given a very detailed review of where our systems are currently at and what to expect over the next couple years.

Very knowledgable and experienced. Very helpful and excellent communication.

Andrew was very knowledgeable and professional in diagnosing a non-problem with our AC unit. He clearly explained in easy to understand terms what was going on and found that the compressor was in good working order. Would highly recommend using Pacific Heating & Cooling.

Super great service! Technician was friendly, knowledgeable and fast. From the first call to the completion of the repair I couldn't have been more pleased.

We had no real heat since Sunday. Apparently our thermostat blew a fuse as well as our furnace. Malachi was able to come early - office called first to see if it was okay- immediately diagnosed the problem and was able to fix everything in less than an hour. He took the time to set our new thermostat up for the… Read full review

Fast friendly service!

Too good

We started using this company because the previous owner of our house had them out and they left a sticker. We had them come out for maintenance. The representative was very helpful. The gentleman that came today was awesome. Super friendly, very knowledgeable, and he actually listened to what a girl was telling him… Read full review

AC went out and after calling with a great customer representative experience a tech was here in under 3 hours able to fix the issue in a matter of minutes. Great experience they'll be the only ones I call for any hvac, heating & cooling

Technician (Tim) was very personable, thorough and knowledgeable. Has my unit up and running in under 30 minutes. I signed up for the Maintenance program to avoid losing my AC in 95 degree weather. Worth it’s weight in gold.

Gable was great very professional, friendly, knew what he was doing will always call on Pacific

We called Pacific Heating & Cooling and scheduled for the next day. The service tech Kyle showed up promptly and went to work trouble-shooting the cause of the AC unit not working properly. Kyle was very friendly in discussing the problem. He replaced the bad part, and we are now up and running. Thanks Kyle & Great Job!

We had a great experience. Tech was very knowledgeable and she was very thorough.

Amazing customer service and they did a lot for the amount I was charged. Highly recommend!

Great service! Came home to A/C not working and they were able to get someone out to me the next day. Called to let me know their ETA in the service window and showed up on time. Fixed the issue and made sure everything was working perfectly before leaving. Answered all my questions and explained everything in… Read full review

They were very professional technicians. Polite, friendly, kind, informative, and I can’t say enough about them. They cleaned up after themselves once the project was completed. The respected my wife’s no shoes on the carpet policy. I would hire them again in a minute.

Very professional and thorough and arrived on time. Good communication and no surprises 👌

I was very pleased with the quick response and the professional service I received. Joe M with Pacific heating & cooling seemed really knowledgeable. I would highly recommend this company to anyone needing this type of service. I appreciate your great work Joe.

Tech showed up at the beginning of the time window. He was professional and knowledgeable, and got our AC running again. Gave me a heads up that it was time to start budgeting, as even though my system looked good, my system was older and at that point where it COULD start nickeling and dimeing. Great experience overall

This company was fantastic. Scheduled an appt for the following week, they called same day stating they could get someone out today! Joe was my technician and he was on time, friendly, knowledgeable and provided a lot of options for the current repair situation we are facing. I would highly recommend this company… Read full review

Had the pleasure of working with Joe and Harvin! Both were super professional, on time, and quick with their installation. The only lag time was waiting for the electrical team but even then they showed up and knocked everything out quickly (within the hour). Harvin answered all and any questions I had and was… Read full review

They are super expensive will rip u off

Joe arrived right on time, was extremely knowledgeable, explained the problem and repair. The repair was completed in about 15 minutes!!!!! I truly LOVE this company!

Brian and Michael showed up on time. They were honest,uniformed and professional. Very clean logo'd vans. Both techs represented the company extremely well. Went straight to work and solved the problem. I would definitely recommend and use this company again.

Steve was so kind and patient with me as I struggled to understand my thermostat. What a treasure he is!

This was the first time I had Steve M at my home, He was the most professional and knowledgeable technician I've ever met. I Highly recommend. He even went out of his way to make sure my system was up and running the day he came out! 1000 out of 1000 stars!! He definitely deserves multiple awards, a huge raise, and… Read full review

Today peformed AC compressor repair Always on time Always professional and friendly Would have entered 5 stars, but office had withdrawn our "membership"

The technician was prompt and efficient. She explained the service clearly.

Great Guys, communication was spot on. Efficient highly recommended!

Austen completed our annual service and helped to resolve an issue that we were having with our system. He was professional, thorough, and polite. He made sure we understood how to take better care of our system and we appreciate the work he did. He was so helpful we decided to renew our annual membership.

Pacific Heating and Cooling did a fabulous job fixing my air conditioning and did the Maintenance on my heat pump. Andrew was my technician and explained everything in detail what needed to be done. Pacific Heating and Cooling has a very loyal employee in Andrew and is lucky to have him. They are my Havc company… Read full review

Fast and responsive, showed up exactly on time. Identified the problem and replaced the part on the spot. Tested everything, and answered all my questions before they left. Couldn't ask for better service.

The service guy that came to my home explained everything to me very professional. He knows his job, he deserve a raise!

Knowledgeable service tech. On time, explained everything, even caught problems with our furnace. Took pictures and went over everything with the both of us. We are thankful for this upfront help.

Awesome service from Justin! He arrived early, diagnosed our AC issue and repaired it on the spot. Pacific is our go-to company for heating and AC service needs!

The Tech, Burdell was professional, friendly and kind.I was very please with his service. Also, Receptionist (I'm sorry don't know her name)was so pleasant and kind to schedule me same day service thank you !!! Reasonable charges and give military discount too.Excellent !!! I would highly recommend !!!!

Amazing service! Would recommend!

Customer service was great! Came out right away to fix our AC. Very helpful and answered all of my questions. Would use again and recommend to others!

Andrew was great! Explained ever detail of what he was going to do. Gave us a clear picture of the cost and risks before beginning the work. Best of all, they arrived with only an hours notice. Do yourself a favor: sign up for the maintenance club membership. They did not disappoint. Update: We had our ancient POS… Read full review

Took care of ac unit and checked everything out made sure everything was in good shape

This company did not install my AC unit. I’ve been having a lot of issues with it and the original company that installed has not been able or willing to fix the issue. I called Pacific heating and cooling and they were able to fit me in pretty quickly considering it’s summer. They sent out a very knowledgeable tech… Read full review

Arrive on time Looked at the heat pump and repairs we my very fast. Great job

They were very professional and friendly. I asked a number of questions and their tech was very helpful.

Norwin came out to our home today on time and observed Covid and cleanliness protocols. He diagnosed and repaired our AC issues. He took the time to discuss with me the issues with our system and offered suggestions for moving forward. He addressed my lengthy list of questions in a way I could understand and… Read full review